Locumlink Healthcare Reviews 

664
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and friendly staff for providing helpful guidance and making daily shift selection remarkably easy and flexible. Many people note that the team is exceptionally professional, efficient, and well-organized, creating a reliable platform for healthcare professionals seeking steady work opportunities. However, some people mentioned experiencing notable difficulties with shift allocation, communication, and maintaining a steady and consistent work schedule. A few other individuals also felt that shift distribution, weekend work, and holiday assignments could be handled with much greater fairness across all workers.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the friendly, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is very convenient,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpful staff and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently switched agencies, and so far Locumlink has been very helpful and understanding. If it makes any nervous people feel any better, I recently made a mistake (I am still getting used to their... See more

Company replied

Rated 5 out of 5 stars

Today marks one month since I started working with Locumlink, and it has been a truly lovely experience from the very beginning. The application process was smooth, and the Locumlink team has been... See more

Rated 5 out of 5 stars

I have been working with locum link since 2019. It’s been a platform for me to enrich my knowledge and experience working with HSE .The timely course identification and reminder kept me updated about... See more

Company replied

Rated 5 out of 5 stars

It’s absolutely great agency in Ireland they have everything in digital platforms. Pay on time They are mandatory follow-up all courses up-to-date all staff I am very happy to work with this... See more

Company replied


Company details

  1. Recruitment Service
  2. also in
  3. Employment Agency

Written by the company

Locumlink Healthcare is a HSE-approved Tier 1 agency, supplying locum doctors, nurses, and healthcare assistants (HCAs) to hospitals and HSE services across Ireland. Founded in 1999, we have earned numerous accolades, including "Ireland's Best Healthcare Recruitment Agency." Our services extend to hospitals, HSE Mental Health and Disability Services, GP surgeries, the Irish Prison Service, and home care providers nationwide. As a Tier 1 agency, we offer our staff a wide range of opportunities with great flexibility and competitive rates, helping them achieve an ideal work-life balance. Register with us today and experience the difference!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(664)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

3 December 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for your positive feedback! We're thrilled to hear you're happy with our service. 👍 Looking forward to continuing to work with you!

Rated 5 out of 5 stars

An agency you can trust

An agency you can trust. Quick responses to emails. Paid quickly. Always there to help. Would highly recommend.

3 December 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for your fantastic feedback! We're thrilled to hear that you trust us and have had such a positive experience with our team. Providing quick responses and timely payments is something we take pride in, and it's great to know we've been able to meet your expectations. Your recommendation means a lot to us, and we’re here whenever you need support!

Rated 5 out of 5 stars

Excellent agency ,i have had alot sick…

Excellent agency ,i have had alot sick days due to my health and are always so understanding.payment always on time ,booking team are fab.great booking system.

3 December 2025
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Reply from Locumlink Healthcare

Thank you so much for your kind words! We’re so glad to hear that you’ve had a positive experience with us, especially in times when you’ve needed extra support. Our team is always here to ensure you feel understood and taken care of. It’s great to know that the payment process and booking system have worked well for you. We truly appreciate your feedback and are grateful to have you as part of our agency.

Wishing you continued health and success!

Rated 5 out of 5 stars

My experience is 2years with locumlink…

My experience is 2years with locumlink staff is amazing not complicated very straightforward and stressfree the good thing is u work when u want to at your time and you can go on holiday whenever and how long u wish 4 thank locumlink u doing everything right

3 December 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for sharing your experience with us! We're thrilled to hear that you've enjoyed your two years with Locumlink and that our team has made the process straightforward and stress-free for you. The flexibility to work when you want and take holidays without worry is something we’re proud to offer, and we’re so glad it’s working well for you. We appreciate your kind words and look forward to supporting you for many more years!

Rated 1 out of 5 stars

Would not pay me correctly for my yrs…

Would not pay me correctly for my yrs experience

29 January 2025
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Reply from Locumlink Healthcare

Thank you for your feedback. We’re sorry to hear you feel this way.

As an HSE Appointed Tier 1 Agency, we are required to follow the HSE policy when confirming a worker’s years of experience for pay‐grade purposes. This means we can only assign a higher pay grade when the documentation outlined in the policy is provided.

We absolutely value your experience, and we make every effort to assist workers in gathering the correct information. If you are able to supply any additional evidence, we would be more than happy to review it again. Please feel free to contact us directly so we can look into this with you and ensure everything has been handled correctly.

Rated 1 out of 5 stars

A disappointingly cliché agency experience.

I went through the entire onboarding and was told by two separate agents, in person mind you, that all that was outstanding was proof of address/identity and Garda vetting, which I went to their office in Ranelagh about six weeks ago to sign off on.

My vetting came through a fortnight ago. I applied for my first shift last night and was essentially told today that I am not compliant and need to do most of the steps bar vetting again. Needless to say, I will not be doing that a second time and have opted not to work for this company.

I am unsure of what is happening over at Locumlink, the communication between colleagues and teams seems subpar if I am being given totally different messages by various team members.

I would advise anyone who is interested in applying to Locumlink to make quadruple sure their documentation is compliant prior to thinking about taking up any work, lest they be subjected to the same insulting and ridiculous treatment.

For everyone else, look elsewhere.

19 November 2025
Unprompted review
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for taking the time to share your experience, and we’re sorry to hear that you felt disappointed with the process.

As a HSE Approved Tier 1 agency for the supply of nursing staff, we are required to meet strict compliance standards set by the HSE Agency Compliance Policy. While basic requirements apply to all agency nurses, additional documentation is mandatory for those wishing to work in specialised areas. These requirements can vary depending on the type of role, the clinical setting, and the specific HSE criteria in place at the time.

This can sometimes mean that a nurse who is fully compliant for general nursing may still need to complete extra steps to be compliant for specialist shifts. We understand this can be frustrating, but these standards are not set by us—they are requirements we must follow to ensure patient safety and regulatory compliance.

We are disappointed to hear that communication felt inconsistent, as we aim to provide clear and timely information at every stage of the compliance process. We will review this internally to improve how we support candidates moving forward.

If you would like us to revisit your file or clarify the specific requirements for the area you applied for, we would be more than happy to help. You are welcome to contact us directly so we can ensure you have accurate and complete information.

We wish you all the best in your future work.

Rated 5 out of 5 stars

Very good experience with locumlink

Very happy to work with Locumlink.

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for your kind feedback! We’re delighted to hear that you had a very good experience with Locumlink and that you’re happy working with us. It’s a pleasure to support you. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Im getting enough shifts all the time

Im getting enough shifts all the time. And getting my money in time.

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for taking the time to share your experience! We’re really pleased to hear that you’re getting regular shifts and receiving your payments on time. Supporting our candidates with reliable work and prompt payments is a top priority for us.

Rated 5 out of 5 stars

I have been with Locumlink for 7yrs now…

I have been with Locumlink for 7yrs now their professionalism and technology innovation to make things easier for workers is great I must recommend them.

4 November 2025
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Reply from Locumlink Healthcare

Thank you so much for your incredible loyalty over the past 7 years! We truly appreciate your continued trust in Locumlink. It’s wonderful to hear that our professionalism and technology have made your experience easier and more efficient. Your recommendation means a great deal to us. We look forward to supporting you for many more years to come!

Rated 5 out of 5 stars

I have been working with locum link…

I have been working with locum link since 2019. It’s been a platform for me to enrich my knowledge and experience working with HSE .The timely course identification and reminder kept me updated about the work related training in relation with health related matters .

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your review! We’re delighted to hear that since joining Locumlink in 2019, you’ve gained valuable knowledge and HSE experience. We’re glad our training reminders and course support have helped keep you up to date. We appreciate having you as part of the Locumlink community!

Rated 5 out of 5 stars

Pays on time and they make sure u get work and acknowledged of your hard work

Pays on time
Good communication 👏
They listen
No concerns

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your amazing feedback! We’re delighted to hear that you’re happy with our on-time payments, communication, and support. We truly value your hard work and are glad you feel listened to and well looked after. Thanks for being part of Locumlink!

Rated 5 out of 5 stars

Great company

Great company, easy navigation and shift tracking by their app. Staff is very helpful and friendly, and well organising all I request.

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your great feedback! We’re delighted to hear that you find our app easy to navigate and helpful for tracking shifts. It’s wonderful to know our team has been friendly, supportive, and well-organised with your requests. We truly appreciate you being a part of Locumlink!

Rated 5 out of 5 stars

Great working app

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your feedback! We’re glad to hear you’re enjoying the app and finding it useful. We appreciate your support!

Rated 5 out of 5 stars

friendly & simple

Supportive and flexible team. Always helpful with my schedule — great to work with!

4 November 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your lovely review! We’re delighted to hear you find our service friendly and simple, and that our team has been supportive and flexible with your schedule. It’s great working with you too!

Rated 5 out of 5 stars

Smooth running Apps Keep it up thank…

Smooth running Apps Keep it up thank you.

26 October 2024
Unprompted review
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your feedback! We’re happy to hear that the app is running smoothly for you. We appreciate your support and will keep striving to improve. Thank you!

Rated 5 out of 5 stars

5 Star for Stephanie

5 Star for Stephanie

by

Anupama Joy

16 October 2025
Unprompted review
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for the 5-star feedback for Stephanie! We’re delighted to hear she has provided you with great support. We’ll be sure to pass on your kind words!

Rated 5 out of 5 stars

Very comfortable

1 October 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your feedback! We’re glad to hear you feel very comfortable with our service. We appreciate your support!

Rated 5 out of 5 stars

Good and great

Good and great

1 October 2025
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for your review! We’re happy to hear you’ve had a good and great experience with us. We appreciate your support!

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