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Locksmiths & Locks Ltd Reviews 820

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TrustScore 5 out of 5

4.9

Emergency Locksmith Service
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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and positive attitude of the staff. Many people appreciate the efficient contact process and the quick response times, which contribute to a smooth and positive customer service experience. Some people were dissatisfied with the communication regarding promised callbacks, noting that they did not receive the expected updates. However, the majority of consumers found the overall service to be highly professional and effective.

What people talk about most

Service

Users describe positive interactions with service, highlighting promptness, efficiency, and professionalism.... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently describe technicians and... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers frequently praise the clear and consistent... See more

Response time

Customers generally express satisfaction with response times. Many reviewers highlight fast and efficient... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the politeness, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted RAC with regards key replacement and they nominated this company because they had knowledge of Toyota vehicle's. The locksmith turned up first thing in the morning it was bucking it down... See more

Rated 5 out of 5 stars

The operator arrived promptly as promised and efficient and effectively carried our a replacement and reprogramming for my key and car. Very impressed with the service which I hope l don't need t... See more

Rated 5 out of 5 stars

Fantastic service at my home address. Friendly and helpful locksmith to help me with my damaged and unusable car key. Very knowledgeable and efficient, even on a cold day :o) I would not hesitate... See more

Rated 5 out of 5 stars

Overall a great experience; apart from a promised call back. The Company made contact to change my van key through my RAC key cover policy. The lady took all my details down & promised me a ca... See more

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Specialist Auto Locksmiths Services Lost Car, Van and Truck Keys Replaced Spare Keys for Car, Van and Truck Keys Locks changed and Keys Deleted Broken Keys Repaired Vehicles Professionally Unlocked/Opened 24/7 365 Covering England, Wales, Scotland and Northern Ireland Home and Commercial Locks, supplied and installed

Contact info

4.9

Excellent

TrustScore 5 out of 5

820 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb service from Scott

Superb service from Scott. He had been given incorrect information from the insurance company and consequently had a bigger job on his hands than expected. Completed with efficiency and good spirit. 100% recommended

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Great service, very prompt, outstanding customer service / communication, service was delivered efficiently and in a timely manner.
Highly recommend.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

The person who came was very friendly…

The person who came was very friendly and polite. He explained what he needed to do and the time taken to code a new key was not long. Afterwards, we checked that both the new key and my other key worked perfectly before leaving.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Arrived within the given time scale very polite and understanding of my situation solved the problem within minutes and I could continue with my day, would definitely recommend this company to anyone in need of a locksmith

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Cooperative and supportive

They informed me 30 minutes before and arrived on time. The person who came to do the job was very cooperative, understanding of our situation, and extremely supportive. I would definitely recommend their services.

5 January 2026
Unprompted review

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