LoansOne Reviews 

87
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professional attitude, and dedication to securing the best outcomes. Many highlight the exceptional service, noting the smooth, quick, and easy process, with clear communication and constant updates from start to finish. The customer service is frequently described as outstanding, with people appreciating the prompt responses and the team's commitment to delivering the best possible experience. However, a few other people also felt that their time was wasted, experiencing delays and a lack of clear answers to their questions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness, efficiency, and speed.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and quick responses... See more

User experience

Customers consistently report positive and seamless experiences, often describing the process as easy and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the instant and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to recommend everyone to apply for business funds with Micah from Loans One because she has provided great services and quick response to help me getting funds that I needed in time. Ver... See more

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Rated 5 out of 5 stars

Micah was awesome. Very diligent and helpful. Always followed up when they said they would. Very polite and professional. Great all round service.

Rated 5 out of 5 stars

Edlyn was amazing definately a 5 star review High communication Support the entire way through process Support and easy process Thank you


Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(87)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with Mel at LoanOne. From the very beginning, she was incredibly supportive, knowledgeable, and genuinely cared about helping me achieve the best outcome. She guided me through every step of the process, made everything easy to understand, and was always available to answer my questions.
Thanks to Mel’s dedication and professionalism, my business loan was approved smoothly and much faster than I expected. I truly appreciate her hard work and commitment. I highly recommend Mel to anyone looking for a reliable and trustworthy finance expert. Thank you again, Mel

Fahimeh

29 April 2026
Unprompted review
Rated 5 out of 5 stars

The Real Deal $$$

Upon expressing my interest to attain a non-secure loan I was connected with a loan specialist almost instantaneously. EA (yes her name) was the agent assigned to assist me through the seamless process. EA not only exhibited great listening skills but she also provided me with a confident level of assurance she'd be able to ascertain the funds I was seeking.

There was no high-powered salesmanship but rather a personalised approach that paired well with my budget and ability to work within an affordable payback structure.

LoansOne and EA is a trusted agency in which I'm certain I'll engage with again in the future ahead.

Highly recommended!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I worked on my loan application with…

I worked on my loan application with David. He was great and very helful. Helped right through the process until my application was approved. I would recommend other family and friends to David @ one loans. Thanks so much

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Alyssa was a great help

Alyssa was a great help. Very professional, prompt and very clear and upfront about the process. Highly recommend. Overall a great service!!!!!

22 April 2026
Unprompted review

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