Lloyd & Whyte Community Broking Reviews 604

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and helpfulness, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, attention to detail, and personalized approach. Reviewers are particularly impressed with the outstanding customer service, noting that the team goes above and beyond to assist them and clarify information. Some people also felt that the staff provided confidence and a human touch, which was especially valued compared to impersonal online alternatives. The company is also noted for its ability to sort out complex situations and find suitable solutions, even when previous insurers could not.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their efficiency, attentiveness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly, efficient,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising agents for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PRIVATE MEDICAL INSURANCE I have contacted Adam Frampton many times over the last three or four years . He has always been very polite and knowledgeable. He has taken the pains to understand my req... See more

Rated 5 out of 5 stars

Due to building works at our property our existing insurance company could not continue cover which caused us a bit of stress! Jo from the Community Broking department took up the issue and managed t... See more

Rated 5 out of 5 stars

Adam is amazing! He explained everything in a way I understand like nobody else had ever been able to before taking the stress out of organising private medical insurance for me and my family. The p... See more

Rated 5 out of 5 stars

Theresa has sorted our travel insurance over the years. I feel she looks for the best policy to suit us as well as looking for the best price. We recognise each others voices, we have spoken so often... See more


Company details

  1. Insurance Broker

Written by the company

When it comes to business, nothing beats local knowledge for a personal service and accurate quotes to meet your insurance cover needs. Lloyd & Whyte was formed in 1946 and our origins are based within community broking. Lloyd & Whyte Community Broking as a division, has grown across five locations in the South West and Wales. We’re different because we combine the strength of a larger network of insurance brokers with the friendly, personal service and local knowledge you expect from a smaller business. With decades of experience and access to a wide panel of insurers, you can be confident that you are getting an appropriate, quality policy that meets your business needs cost effectively. In a world that lives online – we’re bringing insurance back to the community!


Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service, even out of hrs. Can't fault the information given to me and they even pointed out what to look for if I didn't choose them, but in the end the price was competitive and highly recommend

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

After receiving my car renewal premium this week from Rachel I proceeded to ask her to gather some quotes for a rather complex (for me anyway!) set of circumstances with a non-driving registered keeper and named drivers having nil NCB to bring to the table. She did this patiently and effortlessly, explaining everything, and within three days we had the cover set up well within the preferred start date.
I would have no hesitation in thoroughly recommending Rachel Davies for all your motor insurance requirements.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and easy

Steffan has been incredibly accommodating in arranging our house insurance! Highly recommend. Thank you Steffan

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I contacted your company regarding house insurance and my inquiries were handled by Keri Lugiano. I want to record that the help and guidance she gave me was of the highest order. She was courteous, knowledgeable and prompt in expediting my questions and I can only this was customer service at the highest level. My thanks to Keri

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

They have been great to deal with, always helpful and quick to sort any issues out.
Would highly recommend.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, got the job when nobody else locally would help out. Great service and would highly recommend for any business insurance quotes

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Been with Eastside for years

Been with Eastside for years, they are always on top of your needs and providing you with required solution. Staff are polite and efficient.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly Advice

We have been with Richard for many years and have always received professional, friendly advice regarding our insurance requirements for our community building. Richard answers any questions we have in a timely manner and is always happy to help.
Many thanks.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Rachel was ace!!!

Rachel was extremely helpful and dealt with my complicated insurance needs!!

We will using Rachel again for some other insurances we require!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

my insurance

A very professional service, friendly and finding the best deal for me which Keri achieved and took some time to find. Many thanks


13 May 2024
Unprompted review

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