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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and extensive knowledge, which contributes to a relaxing and effective experience. Many highlight the exceptional service, noting how therapists make them feel comfortable and at ease, often providing significant relief from pain and tension. The booking process is frequently described as smooth and convenient, further enhancing the overall positive user experience. However, some customers mentioned occasional delays in their scheduled appointments, leading to a short wait before their session began.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and attentiveness of... See more

Booking process

Reviewers express satisfaction with the booking process, often highlighting its ease and convenience. Many... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe their sessions as relaxing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a relaxing experience during my one-hour massage. From the moment I arrived, Hannah made us feel genuinely welcome and comfortable, which really set the tone for the whole session. She... See more

Company replied

Rated 5 out of 5 stars

Wow! Lisa was amazing! Myself and my husband’s deep tissue massage was painful but after was magical. I have had a baby sleep after a long time. Will definitely need to book again and I am pretty sure... See more

Company replied

Rated 5 out of 5 stars

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me prop... See more

Company replied

Rated 5 out of 5 stars

I had a lymphatic massage with Daniel and felt really relaxed throughout. He was polite, listened carefully to what I needed, and picked up on a few things that could be contributing to my pain. I... See more

Company replied


Company details

  1. Sports Massage Therapist
  2. Fitness and Nutrition Service
  3. Personal Trainer
  4. Physical Therapy Clinic

Written by the company

LIVEWELL is the leading Health and Wellbeing company in the UK and Europe LIVEWELL has been providing a high level of health care to elite sports people, the general public, events and corporate clients since 2012. We have over 120 therapists across the UK servicing clients in the way of Massage, Fitness, Physiotherapy, Nutrition and much more. We also provide pre and post event recovery services to over 220 events across the UK and Europe and also provide wellbeing services to more than 450 corporate clients across the UK. With a Head Office based in Birmingham we have a great central location of which we can service all our clients across the UK. All of our therapists are some of the highest qualified sports massage and soft tissue specialists in their fields with a minimum of 3 years university education and degree behind them. The vast majority of our therapists then go on to do a further 1 or 2 years taking their soft tissue specialisms to levels 4 and 5, meaning they are in the best place to help you with your injuries or to help you maintain your sport injury free. With our expertise our clients agree they get the very best service through LIVEWELL for every eventuality they may come across in general day to day life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

454 reviews

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Rated 5 out of 5 stars

Maggie was brilliant

Maggie was brilliant, very thorough with great health feedback and I got the full hour

23 April 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Sharon 🥰

Rated 5 out of 5 stars

Amazing Experience

I had such a relaxing experience during my one-hour massage. From the moment I arrived, Hannah made us feel genuinely welcome and comfortable, which really set the tone for the whole session. She was incredibly professional and attentive, making sure the pressure and technique were just right throughout.

The massage itself was amazing!!!! Exactly what I needed to unwind. I left feeling refreshed, relaxed, and completely at ease. You can really tell she knows what she’s doing and cares about giving a great experience.

I would highly recommend Hannah to anyone looking for a quality, relaxing massage. I’ll definitely be coming back!!!🤍

20 April 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Kareena, thank you so much for such a lovely review this is really wonderful to hear and we can't wait to have you back with us again soon :)

Rated 5 out of 5 stars

It was Wow

Wow! Lisa was amazing! Myself and my husband’s deep tissue massage was painful but after was magical. I have had a baby sleep after a long time. Will definitely need to book again and I am pretty sure that any of the team is professional. So I will obviously recommend Lisa, so thank you Lisa for this magnificent experience, but also the whole team!

20 April 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Roxana thank you so very much for such a lovely and detailed review! We are so very happy you had a great experience :D x

Rated 3 out of 5 stars

It was my first visit to this clinic

It was my first visit to this clinic. My daughters gifted me a Japanese head massage treatment for my birthday. 🎁

My appointment was booked for 12:30pm. I buzzed the door several times and eventually had to call the clinic. I was told the practitioner was running late, so I went back to sit in my car. About 15 minutes later someone arrived to let me in. The clinic itself was closed when I first entered and felt quite cold.

However, once I went into the treatment room it was warm, cosy, and very relaxing.

Overall, the treatment and experience were lovely. Millie was very polite and professional, and I really enjoyed the session. 😊

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Jess

Knowledgeable and helpful with tips, also missed my appointment and kindly rearranged. Top service

9 April 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Nimesh! 😊

Rated 5 out of 5 stars

Will be booking back in!

Will defo be booking back in! It was my first sports massage and Eva made me feel comfortable and she was really informative. It really helped aches and pains I have from marathon training and I felt great after.

16 February 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Caitlin

Rated 5 out of 5 stars

Relief for Tension Headaches

I booked a massage with Lisa in the hopes of helping relieve tension headaches I've been suffering with, and Lisa did not disappoint! She gave me a neck and scalp massage that has really helped to relieve some of the tension and given me the most relief I've had from it in weeks! Definitely recommend, thank you!

25 March 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Shawnee!

Rated 5 out of 5 stars

deep tissue massage

I had a deep tissue massage with Josh, I had specific areas that required work, gluten, hamstring. He was very professional and knowledgeable and concentrated on these areas. I woke up the next day feeling revitalized.

18 March 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much for your review Colette :)

Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable and polite. Arrived on time. Great massage.thank you.

17 March 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much!

Rated 5 out of 5 stars

A little but of calm and mindfulness at home.

Livewell Health was recommended to me by a friend.
Alexandra was friendly, professional and calm and put me at ease instantly. She was very informative and knowledgeable and was happy to answer any questions asked. I felt very relaxed during and after the massage. It was just what I needed, easing some of the back pain I have been experiencing. I will definitely use this service again. Thank you

9 February 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for your review Bronwen!

Rated 5 out of 5 stars

Steve and the team are excellent

Steve and the team are excellent, if you have back pain, shoulder/neck pain or any type of pain im confident they can help you out

7 February 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much ! 🥰😍

Rated 5 out of 5 stars

Lisa was amazing

Lisa was amazing. My first lymphatic massage and I was so afraid of it hurting but it was wonderful. Lisa kept me calm and I was very relaxed in her company

17 February 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Becky! 🥰

Rated 5 out of 5 stars

Amazing, thanks!

Millie was very good!
She was very thorough with the sport massage, and it was nice to feel so relaxed afterwards!
Thanks

14 February 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Charlotte, thank you so much for such a lovely review 😄🥰🙌

Rated 5 out of 5 stars

Great massage.

Great massage.

Lisa was a lovely, friendly person, that put me at ease, ready for my massage.
Massage was great, I can't say it was relaxing, lol but then it was a sports massage, but my body definitely felt better after it.
I will be booking her again.

26 January 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Suzanne ☺️🙏

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