Banner for OriGym

OriGym Reviews 5,072

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and tutors for their exceptional support, knowledge, and ability to create a comfortable and encouraging learning environment. Many highlight the positive user experience, noting the well-structured courses, clear explanations, and the flexibility to study at their own pace. The customer service is frequently described as friendly, helpful, and responsive, contributing to a smooth and enjoyable overall experience, particularly in fitness-related courses. However, some customers also noted issues with administrative aspects, including difficulties obtaining REPS recognition in Ireland and a lack of proper communication regarding certificates. A few people mentioned dissatisfaction with the support system, citing ignored concerns and repeated failures to address emails, which negatively impacted their experience.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness and professionalism.... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the clear explanations,... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Fitness

Customers had positive experiences with fitness. Many reviewers expressed satisfaction with their training... See more

Service

Users describe positive interactions with service. Many reviewers found the service excellent, with online... See more

Based on these reviews

Rated 5 out of 5 stars

I’m currently training to be a yoga teacher and recently attended a workshop with Katie. It was an incredibly comprehensive day. Katie is a brilliant instructor who immediately made everyone feel at e... See more

Company replied

Rated 5 out of 5 stars

I had my Level 2 Gym Instructor practical assessment in Liverpool yesterday and was so nervous for it. I retain information well but slip under pressure & exam based atmospheres. However, my assessor,... See more

Company replied

Rated 5 out of 5 stars

I just took Yoga diploma workshop 2. Kate is no question one of the best instructor I have met. She makes you feel comfortable and at ease when you practice teaching. Her feedback skills are extraordi... See more

Company replied

Rated 5 out of 5 stars

Hi. I just wanted to say I’ve had a really positive experience with Origym on the Level 3 PT course. The staff and tutors have been incredibly supportive, and I especially want to mention Chris, who... See more

Company replied

Rated 5 out of 5 stars

So far, I’ve had a really positive experience with my PT course at OriGym. The course is very well structured and easy to follow, which makes learning feel manageable and motivating. I really like tha... See more

Company replied

Rated 5 out of 5 stars

I have enjoyed each practical assessment day, with warm and lovely staff for both assessment days. I would like to give to thank Chris the most, it was so lovely to have a fellow Welsh instructor as m... See more

Company replied

Rated 5 out of 5 stars

Cannot fault the process from start to finish on my Level 2 Gym Instructor Course. Quick easy and friendly service from beginning to end. My live assessment coach was Fantastic. The most humours, co... See more

Company replied

Rated 5 out of 5 stars

The course is easy to navigate the tutors give good feedback on your assignments and the booklets have loads of information so you are able to know what your studying and get the marks you need to pa... See more

Company replied

Rated 5 out of 5 stars

Kate was a fantastic instructor- the day went really quickly, she remembered everyone’s name and was inclusive of the whole group. Kate made me feel very comfortable and I felt I could answer any que... See more

Company replied

Rated 5 out of 5 stars

Deciding to do my training with Origym has been the best decision I have made in my career. I have done courses with other companies before who just taught me how to pass the exam. The course content... See more

Company replied

Rated 5 out of 5 stars

Had my level 3 practical assessment today in Liverpool . Big thank you to Dylan who was so supportive and helpful. He showed his professional skills, explaining everything clearly . Also he gave me t... See more

Company replied

Rated 5 out of 5 stars

I had my Level 3 PT assessment with Chris on 8th March 2026. I was so nervous however Chris made me feel at ease, ensuring I knew exactly what to expect from the assessment, clearly explaining the mar... See more

Company replied

Rated 5 out of 5 stars

Just completed my level 3 sports massage therapy course with Origym in London. Guidance was fantastic from the tutors, Dave in particular was great and made everything really clear and easy to und... See more

Company replied

Rated 5 out of 5 stars

I have been studying with Origym for some time now and trying to complete a Level 4 Nutrition and Weight Management course and the Exercise Referral course…..yep…. At the same time!!….. as with all of... See more

Company replied

Rated 5 out of 5 stars

I had Rhian as my assessor for my Level 2 Gym Instructor assessment in Liverpool and I cannot fault her! She was so lovely and put everyone at ease prior to and during the assessments. She was support... See more

Company replied

Rated 5 out of 5 stars

I have just completed workshops 1 & 2 for Yoga Level 3 with Kate Reece. Kate is an amazing teacher and very knowledgeable. She made the days fun and interesting as we were learning and preparing for... See more

Company replied

Rated 5 out of 5 stars

I had the privilege of being assessed by Chris and couldn’t have asked for a better experience. He created a calm and supportive environment, making me feel completely at ease throughout. What stood o... See more

Company replied

Rated 5 out of 5 stars

Ryan was an absolute amazing examiner, made me feel at ease, explained everything clearly and made the whole exam comfortable. He guided me through all the steps before starting the exam and ensured I... See more

Company replied

Rated 1 out of 5 stars

I signed up with OriGym with the premise that I was informed that I could be REPS Ireland accredited after completing the PT course. Even with accreditation through CIMSPA this is false. aft... See more

Company replied

Rated 5 out of 5 stars

Was assisted by a tutor named Amy and she was great!! Actually makes me feel like I was talking to another human and was super helpful, going above and beyond to ensure I left the chat with all issues... See more

Company replied

Rated 5 out of 5 stars

The Origym team were very friendly, professional and made me feel very calm and relaxed. They answered any concerns or questions I had, and I would highly recommend Origym if you’re looking to do a l... See more

Company replied

Rated 1 out of 5 stars

Unfortunately they wouldn’t let me cancel within a month after the initial 14 days grace period, I had completed <1% of the course and decided it was not for me. They weren’t super nice, and t... See more

Company replied

Rated 5 out of 5 stars

I attended the Yoga Workshop 1 a few weeks ago and learnt so much. The day was well structured and organised, and Kate was amazing - she made us all feel welcome and created a great environment for us... See more

Company replied

Rated 1 out of 5 stars

This yoga course has truly been the most stress inducing experience which isn’t what you expect when you’re to be learning about yoga and meditation. The mark scheme is terrible it’s as if they’... See more

Company replied

Rated 5 out of 5 stars

Just passed my level 3 Assement and need to check on a form and was worrying about it and and Jo replied straight away and reassured me. for any support I would definitely recommend origym support/tut... See more

Company replied

Rated 5 out of 5 stars

Really well put together education portal which guides you through each section and the exams/assignments. The marking is turned around very quickly with feedback if you need it.

Company replied

Rated 5 out of 5 stars

Kate has been really helpful! The first workshop I really enjoyed it was so informative and everyone was so welcoming! Kate has also been amazing at getting back to me with all my queries & checking m... See more

Company replied

Rated 5 out of 5 stars

Yoga workshop 2 was excellent. Kate Reece the instructor is so knowledgeable, she brought her authentic self and clearly wanted everyone to get all that they needed from the day. Both the academic and... See more

Company replied

Rated 5 out of 5 stars

I had a practical worksho with Kate and I really enjoyed it. She did a brilliant job at explain and show us yoga poses . Highly recommend to enrol your course with Origym

Company replied

Rated 5 out of 5 stars

At first I was nervous to ask a question because I thought it was really silly but after speaking to Ian, I felt reassured with the answer he gave me and he also gave me words of encouragement that bo... See more

Company replied

Rated 5 out of 5 stars

Thank you very much, Jo. Exams and assessments are always stressful for me. Your calm and supportive approach made the whole experience far more pleasant and helped ease my nerves. I truly appreciate... See more

Company replied

Rated 5 out of 5 stars

Kate Reece the yoga instructor was amazing, The day was paced really well, the learning was pitched at the right level and Kate checked understanding in addition to leaving time for any questions thro... See more

Company replied

Rated 5 out of 5 stars

Just completed my Level 3 Yoga Diploma practical assessment with Joanna Mrzewa in Birmingham. Jo was amazing and made the assessment day a brilliant experience for all. Cannot recommend Origym highly... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with my ORIGYM tutor, Lexi. She responded almost immediately to my query on the live chat and handled everything swiftly and professionally. Her guidance was clear, helpf... See more

Company replied

Rated 5 out of 5 stars

Had my final yoga assessment today. Jo was super friendly and made the whole day very enjoyable. Very excited to start my yoga teaching journey and have thoroughly enjoyed my yoga teaching course.

Company replied

Rated 5 out of 5 stars

Great Assessment yesterday at Liverpool with Ryan, he put you at ease and guided you through the assessment process. He kept his distance whilst assessing which allowed me to breathe and forget he was... See more

Company replied

Rated 5 out of 5 stars

The workshop was amazing and insightful. I have more insight on the practical aspect of the course. Kate was lovely and really patient. I felt quite supported by her :)

Company replied

Rated 5 out of 5 stars

I spoke with Rhian about some assignment questions and was really helpful in helping me figure out what was needed to answer them. I would highly recommend origym, the tutors respond really quickly to... See more

Company replied

Rated 1 out of 5 stars

Not happy with this company at all, when looking at personal training courses, I went with Origym on the basis that there are no hidden fees, yet to find out there is, when booking an appointment... See more

Company replied

Rated 5 out of 5 stars

I called Origym for a quick advice on my assignment and Rhian was very helpful. The team is always available and very professional, I have enjoyed studying their courses. Rhian was polite, professiona... See more

Company replied

Rated 5 out of 5 stars

I was super nervous going into my assessment today but I quickly relaxed and this is thanks to my assessor Christ who conducted the exam clearly and professionally. Over the moon I passed! 😊

Company replied

Rated 5 out of 5 stars

I began my journey to become a qualifed personal trainer with Origym a few years ago, and have finally passed both my Level 2 Gym Instructing & Level 3 Personal Training courses. I was very ne... See more

Company replied

Rated 5 out of 5 stars

The course is really well planned out, all workshop where carried out by instructors with years of experience and knowledge. The assessor Shak made me feel very comfortable on the day, very clear in... See more

Company replied

Rated 5 out of 5 stars

I had a telephone appointment today with Rhian C, I’m pretty sure I’ve had a call with her before and she is also so helpful and knowledgeable as she’s always able to answer my questions. Today the ca... See more

Company replied

Rated 5 out of 5 stars

Kate held another amazing workshop! Very grateful for her feedback and guidance to help me with the next steps of my practical assessment- thank you so much :)

Company replied

Rated 1 out of 5 stars

completely ignored my concerns when i asked them for help with an issue i was facing. content is repetitive and dull and they write irrelevant things to make it seem as if you are learning more conten... See more

Company replied

Rated 5 out of 5 stars

Enjoyed my assessment day in Edinburgh at the weekend for my level 2 gym instructor practical assessment. I was nervous and my assessor, Kirsty Evans, was great at explaining what would be required a... See more

Company replied

Rated 5 out of 5 stars

Kate was warm and welcoming. She explained all aspects of the day and supported us in our learning answering questions and giving reassurance . The practical session was fantastic. I came away feeling... See more

Company replied

Rated 1 out of 5 stars

I made the mistake of giving them my details in order to download a prospectus. They tried to call me the same day, so I replied to them explaining that I'm going to train with another provider. Since... See more

Rated 5 out of 5 stars

The tutor Kate explained the topics clearly and in way that could be understood. I learnt a lot. The practical elements of the workshop were helpful and interesting.

Company replied

Rated 1 out of 5 stars

Since the new update on the website it’s absolutely garbage. Even tho I got 1 question wrong on a 6 question test. Now I have to go again and do it from scratch where’s before you’d only have to do re... See more

Company replied

Rated 5 out of 5 stars

I had my yoga assessment last week. Jo ( assessor) was great, supportive, helpful and professional. She made me feel at ease.

Company replied

Rated 5 out of 5 stars

It was a brilliant and seamless experience. Rhian was extremely bubbly, helped to put people's nerves at rest and was a pleasure. Happy to have passed on move on to the next stage!

Company replied

Rated 1 out of 5 stars

I was completely mis-sold this package. I was told it was comparable to a gym membership, which is simply not true. It is, in fact, a finance agreement, and I have provided evidence from my mo... See more

Rated 5 out of 5 stars

Rhian was very helpful with my query about a couple of comments on my answer. Excellent company and tutors

Company replied


Company details

  1. Career and Education Provider
  2. Educational Institution
  3. Fitness and Nutrition Service
  4. Training Centre

Written by the company

OriGym is the UK's #1 education provider in the health and fitness industry, offering Ofqual-regulated, accredited and internationally-recognised qualifications in disciplines such as Personal Training, Sports Massage, Yoga, Nutrition, and more. We are a ‘CIMSPA Enhancing’ training provider with the most 5 star reviews in the industry. We were named ‘Training Provider of the Year’ at the 2024 British Fitness Awards, runner-up for ‘Education Facility of the Year’ at the NFA’s, and finalists for UKactive’s ‘Education Provider of the Year’ award. We’re committed to providing our students with unrivalled support throughout their studies and into their career. That’s why we invest in the highest-quality learning materials and offer all students expert career support, including business and marketing resources, access to our jobs board and guaranteed job interviews for PT’s. Students can choose between a range of flexible study options and get unlimited access to support from our experienced tutors, who are available 7 days a week. All courses are available with 0% finance, ensuring that our outstanding training is available to all aspiring health and fitness professionals.

OriGym

Written by the company

Transforming Lives Through Educational Excellence
We empower health & fitness professionals with the resources they need to positively impact lives!

Contact info

Promotion box for OriGym

Awarding-winning training

Launch your fitness career with the UK's highest-rated provider.

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy


Phoned OriGym yesterday with a question and the woman I spoke to was lovely — super helpful and patient. Nice to get good service. Would recommend.

15 April 2026
Rated 5 out of 5 stars

Origym recommendations

I have been attending online PT2 and PT3 at Origym and I must say Amielouise had given me an enormous amount or knowledge and confidence during her amazing workshops. She is an extraordinary teacher who goes above and beyond, explaining everything thoroughly and patiently. She is a a true treasure to Origym and I am grateful her workshops Mede so much different.
Her teachings are amazing and I strongly recommend her and Origym.
Katarzyna (PT student at Origym)

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Really enjoyed my workshop today with…

Really enjoyed my workshop today with OriGym! Super practical, easy to follow, and actually fun. Ryan was great at explaining things and making everyone feel comfortable getting involved. Learned loads and feel way more confident already. Would 100% recommend.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

This is absolutely the worst study…

This is absolutely the worst study material you can buy. not only is it outdated and unclear, the 100+ assignment questions will take you four times as long to complete (100% needed).
Response to written work is poor and will take 2-3 weeks each task to get back.
Like sitting in a traffic jam and watching the others go by

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Liverpool workshop with Amie

I attended a workshop in Liverpool as part of the course I am completing, and it was a really good experience. The coach was very knowledgeable, approachable, and, overall, a great teacher. Thank you, Amie. I am looking forward to the next workshop!

12 April 2026
Rated 1 out of 5 stars

Horrible, Frustrating, and no sympathy

OriGym is refusing a refund for a course I haven't even started, despite me having emergency surgery that makes it physically impossible for me to do the work. They admitted I haven't accessed the course but are still keeping my money. Avoid this company if you want a provider that respects consumer rights and medical emergencies.

14 April 2026
Unprompted review
OriGym logo

Reply from OriGym

Thank you for taking the time to share your feedback. We are sorry to read about your recent circumstances.

As outlined at enrolment, all courses include a 14 day cooling off period during which learners can cancel and receive a full refund. This is standard practice across accredited training providers.

As your enrolment took place in 2024, your account has been reviewed in line with the terms agreed at sign up. We understand you have recently made us aware of your situation, and while we are unable to apply a refund in this case, our team has been in contact to explain your options and provide further guidance.

Rated 5 out of 5 stars

Kate Reece is an amazing yoga teacher…

Kate Reece is an amazing yoga teacher and mentor. I’m so grateful for everything she has taught me. I’m now starting to teach my own yoga classes and practicing everything I’ve learned from her.
She has been incredibly supportive, always taking the time to check my work and send helpful feedback during the online learning. You can really feel how much time, energy, and effort she puts into her students.
She truly deserves all the best—I highly recommend her to anyone starting their yoga journey.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

So glad I chose OriGym to gain my qualifications, Aimee was great yesterday and In the past I have had Ryan and Adam. The coaches are absolutely amazing and go above and beyond to ensure you have a full understanding of the course.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 Gym Instructor

I recently completed my Level 2 gym Instructor training with Origym, online. My practical assessment examiner was Lexi in Liverpool and I cannot recommend her enough. Lexi was such a support with the genuine feedback she gave which I can action in my Level 3. Thank you!

13 April 2026
Rated 5 out of 5 stars

Origym Assessor - Shak

Really enjoyed my practical assessment day today. My assessor Shak explained the assessment process beforehand and made me feel at ease. He gave me some constructive feedback at the end and a lot of positive points for me to take forward.

11 April 2026
Rated 5 out of 5 stars

I just went to do my level 2 in…

I just went to do my level 2 in Liverpool with Shak. He was very helpful and friendly, absulutely no reason to be nervous here. Very supportive team. Can't wait come back and finish my level 3.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Live Chat Usefulness

when I asked for help on the live chat, Rhian responded quickly and was very helpful when I asked questions. Furthermore, she redirected to a more helpful direction as she was most likely limited in what she was able to do.

11 April 2026
Rated 5 out of 5 stars

Tutor team (Jo)

Jo was very helpful to answering my multitude of questions about the LV3 Practical assessment. Thank you Jo !

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Rhian was very helpful

Rhian was very helpful with my query about a couple of comments on my answer. Excellent company and tutors

7 April 2026
Unprompted review
OriGym logo

Reply from OriGym

Thanks for the lovely feedback! Our tutors work hard to provide helpful and friendly support, and it’s great to hear it shows.

Rated 5 out of 5 stars

Ryan was an absolute amazing examiner

Ryan was an absolute amazing examiner, made me feel at ease, explained everything clearly and made the whole exam comfortable. He guided me through all the steps before starting the exam and ensured I was ready to go :) definitely recommend!!

5 April 2026
OriGym logo

Reply from OriGym

Thanks for sharing your experience and a big well done from the whole team at OriGym!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look