Live in the Light Reviews 

1,184
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and natural ingredients. Many people appreciate the careful and beautiful packaging, which often includes thoughtful surprises. Reviewers also frequently mention the fast and efficient delivery service, with orders often arriving sooner than expected. However, some customers also noted significant issues with customer service, describing interactions as dismissive, condescending, and unprofessional. There were also complaints about delayed deliveries, lack of communication regarding order status, and problems with tracking information. A few people experienced issues with product durability and found the company unresponsive to their concerns about faulty items or refund requests.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, efficacy, and natural... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times... See more

Order

Consumers report ambiguous experiences with their orders, with many expressing frustration over long delivery... See more

Customer service

Reviewers mention significant dissatisfaction with customer service, describing it as dismissive,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as good, genuine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,184)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Excellent range of products, competitively priced with a very well thought out rewards scheme/birthday discount. The Living Libations selection is huge.

I have placed 3 orders so far. Postage and packaging have been without fault, as has the communications from LitL.

I'm very happy with my experience and to have found a large range of organic/eco skincare and cosmetics.

I look forward to may more purchases.

14 May 2024
Rated 5 out of 5 stars

Great

Super, hard working natural remedies and v efficient purchase/delivery process. Lovely company.

12 May 2024
Rated 5 out of 5 stars

Tiny but good!! 😊

I’ve bought so far 2 products from this company, the Magnolia essential oil and the Jasmin absolut. Both are high quality oils. The natural, chemical free oils are not cheap on the market, these oil and absolut are not an exception either but I don’t regret buying them.
They arrived very well and carefully packed without any delay.

8 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look