Absolutely awful company. I ordered some shoes as gifts for little ones however they arrived over 2 weeks late, which meant I had to purchase replacements. The company then refused to accept the retur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried on 3 occasions to contact re form not one has been answered . Bought item on 28 Nov and still saying preparing parcel royal mail waiting on parcel and this is is 12 days later. Very poor custome... See more
Company replied
I dont usually review but have to tell you about this great online kiddies shop. Like everyone I scrolled the Internet looking for kiddies clothes a bit different than the norm and at a fair price... See more
Company replied
I’ve been buying clothes for my great grandchildren from Little Darlings Closet since stumbling on the shop in Brighton 3 years ago.It was such a welcoming shop,the staff were so pleasant and helpful... See more
Company replied
Company details
Written by the company
Children’s clothing Store. Childrenswear and babywear specialists. Designer kids clothing from Newborn up to 10yrs. Buy online or from our shop situated In Brighton’s Famous Lanes. Wide variety of kids wear including Emile et Rose, Mayoral, Caramelo Kids, Sarah Louise, Baby Gi, Miranda, Rochy, Cuka, Basmarti, Mac Ilusion, Meia Pata, Pretty Originals, Phi Clothing, Dandelion, Minibanda, Sarabanda and many more.
Contact info
23 Brighton Square, BN1 1HD, Brighton, United Kingdom
- 01273459258
- Info@littledarlingscloset.co.uk
- littledarlingscloset.co.uk
3.5
Average
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not yet received my order
I have not yet received my order. Iv emailed and sent a message to social media and have not yet had a reply. If there is an issue with the order, id obviously like to know.
6 May 2026
Great buy ,great delivery time and love…
Great buy ,great delivery time and love the quality of what I bought ❤️
9 May 2026
Reply from Little Darlings Closet
Thank you for your order and taking the time to leave us a review! We are so glad to hear you love your items and look forward to you shopping with us again.
Kindest
LDC
Returned item for a replacement never…
Returned item for a replacement never received, emailed regarding the replacement no reply , sent package back with tracking so I know there received it , so disappointed as the shoes I ordered were lovely.
27 March 2026
Reply from Little Darlings Closet
Dear Julie we have looked into this and can see that we have emailed you twice explained your return has been processed and that an exchange voucher was being issued in line with our returns policy. Please check your junk folder incase the emails have gone in there. Please email us again if you need another copy of your voucher.
Kindest
LDC
Absolutely awful company
Absolutely awful company. I ordered some shoes as gifts for little ones however they arrived over 2 weeks late, which meant I had to purchase replacements. The company then refused to accept the returns and have been extremely unhelpful. It has been an absolute nightmare dealing with them and they clearly want to offload products without an acceptable return policy. Avoid at all cost
1 December 2025
Unprompted review
Reply from Little Darlings Closet
Dear Shari we cannot locate any orders from you and we can see that this review has not been left from our order invitation. There is a couple of companies trading using Little Darlings which we are taking legal steps against but we think you may be confusing us with one of those that are sadly scamming people but using our name. Kindest LDC
Really pleased with my purchases
Really pleased with my purchases, my granddaughter loves them, the quality is lovely and quick delivery, true to size, defo will be buying more from you , thank you so much
7 April 2026
Reply from Little Darlings Closet
Thank you so much for your review and we love to hear you are pleased with your order and the quality of our items. We look forward to you shopping with us us again.
Kindest
LDC
Super fast delivery every time I order…
Super fast delivery every time I order with this company I am more impressed clothes are beautiful and service excellent
1 April 2026
item missing, wrong size sent, no communication
I ordered 3 dresses size 5, but only received 2 and one of them is size 8. I tried to call the seller, emailed customer service, and messaged on social media but got no answer at all! Misleading and horrible customer service! No communication from them until now, no apology or refund!
25 March 2026
Fast delivery beautiful items true to…
Fast delivery beautiful items true to photos, excellent quality
16 March 2026
Reply from Little Darlings Closet
Thank you for your lovely review Wendy we are so glad you are pleased and look forward to you shopping again with us 🎀
I'm still waiting for my order after 2…
I'm still waiting for my order after 2 weeks sent emails but no reply
16 March 2026
Reply from Little Darlings Closet
Thank you for your order and your review! We are so glad to hear you are pleased. We look forward to see you shopping again with us soon.
Kindest
LDC
I have ordered on 22 Feb
I have ordered on 22 Feb. From 23rd parcel is being prepared for Royal Mail. RM still waiting on it. Most annoying is After Sales Service which is atrocious . Emailed 3 times. Used online enquiry form twice. Phoned numerous times - phone engaged or off the hook. Even left a comment under a Facebook post and messaged on messenger. NO REPLY TO ANY OF THESE. what a shame. I loved their stuff but they have now lost this customer.
22 March 2026
Unprompted review
Reply from Little Darlings Closet
Dear Donna
Please urgently reply to this message…. We have no order number as this review has not been sent via one of our orders? Unfortunately there is another Little Darlings trading illegally using our name and providing bad service and we have been getting lots of problems from this. We are dealing with it but pls email us on info@littledarlingscloset.co.uk so we can double check your name. Please provide also an order number if you have one.
Please also see our post pinned on fb regarding this issue.
Kindest
LDC
ZERO communication
I made an order 4 weeks ago and I have not had any communication from the shop. I have tried emailing and calling continuously to ask where my order is and I am not getting any answers. Not very good customer service at all.
25 February 2026
Reply from Little Darlings Closet
Leah your order was refunded in full as Royal Mail had issues. I believe this was communicated to you via email? We are sorry your parcel got misplaced and hope you will give us a chance in the future to prove this is not normal.
Kindest
LDC
Size of baby shoe runs small and they…
Size of baby shoe runs small and they make returns really difficult if at all allowed. check return policy before ordering from this company.
What a terrible company. How am I supposed to return an item for exchange without any direction from you guys, even after sending emails.
2 March 2026
Reply from Little Darlings Closet
Dear Nancy
Our returns policy is available on our website for all of our customers and provides all the information needed. Some brands do vary in size and this is also explained in the descriptions. After checking your order your whole order was an outlet order which is eligible for exchange as per our terms and conditions, however we have not received any items back from you to be able to issue you an exchange voucher.
Kindest
LDC
Reply from Little Darlings Closet
Dear Salim
We replaced your order in full and even added a free dress as Royal Mail lost your original parcel(was delivered to wrong door/flat) as we knew you needed for EID. Thank you for your lovely wattsapp confirming how happy you were we are glad this all got resolved
Kindest
LDC
Reply from Little Darlings Closet
Thank you so much for your order and glad to hear you were pleased with your items and our service.
We look forward to you shopping with us again soon.
Kindest
LDC
Contacted the store over 3 times
Contacted the store over 3 times. I returned the full order and it was received and signed for on the 5th November and still heard nothing back with no refund for items of £107
27 January 2026
Unprompted review
Reply from Little Darlings Closet
Dear Rebekah,
You were issued an exchange voucher in line with our terms and conditions and this was explained via email. Thank you for your email thanking us for the voucher and we hope you love whatever you exchange your items for.
Kindest
LDC
Reply from Little Darlings Closet
Dear Jacqui thanks for your order and we are so glad you loved your items.
Kindest
LDC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.