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LiTime Reviews 842

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, performance, and durability, often highlighting their long-lasting charge and reliable power. Many consumers are also impressed with the fast delivery service and the ease of the ordering process. The customer service team receives high marks for their quick responses, helpfulness, and ability to resolve issues efficiently. However, some customers experienced issues with delivery, noting delays or confusing tracking information. A few people also encountered problems with customer service responsiveness, describing slow replies or a lack of resolution for their concerns.

What people talk about most

Product

People report positive experiences with product. Many customers praise the batteries for their long-lasting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient shipping,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the performance and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two last season (2025)for my 1775 Lund and another this year (2026)for a pond boat . Delivery is very fast received within the same week ordered. Long lasting before charge was necessary. Ques... See more

Rated 5 out of 5 stars

Have used Litime batteries for a 36 volt trolling motor for 3 years now and just ordered a 12v 100ah mini for my marine electronics. Great batteries!! Never had any problems always shipped on time.

Rated 5 out of 5 stars

It would be nice to be able to speak to someone about a problem…example my minnkota enduro has clamps on it…I am getting rings to go around the poles done by an electrician…..at 76 years of age Freq... See more

Rated 5 out of 5 stars

Super phone support on the right batteries and charger for my boat. My order arrived within 4 days. Instruction manuals very clear and easy to perform. Maintenance schedule to gain the maximum life ou... See more


Company details

  1. Battery Store
  2. Battery Manufacturer
  3. Energy Equipment and Solutions
  4. Power Station

Why Choose LiTime

Written by the company

30-Day Price Guarantee
If the price drops within 30 days, we’ll refund the difference.
30-Day Hassle-Free Returns
Return any new/unopened item within 30 days for a full refund. Return shipping is free if the issue is our fault.
Speed Guarantee
Delivery within 2-5 business days (90% arrive in 3 days).

📦 FREE SHIPPING

WITH EVERY ORDER

All orders are shipped from our US warehouses, located in Los Angeles, California, and Dallas, Texas.

Contact info

Promotion box for LiTime

Earth Day Sale

APR. 20 – 27 (PDT) | Up to 50% OFF

4.6

Excellent

TrustScore 4.5 out of 5

842 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Have some wiring items on hand

Could have come with some wiring eyelets that were the size that needed to be used for the battery/shunt and some zip ties

23 March 2026
LiTime logo

Reply from LiTime

Hi Jason,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Return and reorder

I needed to return an item and reorder the correct charger, needed the waterproof version. Everything went well as long as I followed Litimes process

23 March 2026
Rated 1 out of 5 stars

Missed Delivery Window Left Me Unprepared for My Fishing Trip

I’m pretty disappointed with my experience ordering from Li Time. Their website clearly advertises a 2–5 business day delivery window, which was a big factor in my decision to purchase from them. Unfortunately, my order didn’t arrive in full within that timeframe.

I had specifically planned to use these batteries for an upcoming fishing trip, so timing was important. While part of the order showed up, the rest was delayed without clear communication or updates, which left me scrambling at the last minute.

The products themselves may be fine, but when a company sets expectations for shipping, they should be able to meet them—or at least communicate proactively if there’s an issue. Missing a delivery window is one thing, but not receiving a complete order when it matters most is frustrating.

Overall, this experience has made me hesitant to rely on Li Time for time-sensitive purchases in the future.

31 March 2026
LiTime logo

Reply from LiTime

Hi Avi,

Thank you for your feedback and we’re sorry for any inconvenience caused.

In some cases, items in an order may be shipped separately due to availability or warehouse locations, which can result in multiple deliveries. We understand this may not be ideal and are working to improve the experience.

If you have any questions, please feel free to contact us at service@litime.com.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Super phone support for my boat…

Super phone support on the right batteries and charger for my boat. My order arrived within 4 days. Instruction manuals very clear and easy to perform. Maintenance schedule to gain the maximum life out of my batteries. Time will tell how my batteries will perform. Phone app is way cool for batteries check up.

31 March 2026
Rated 1 out of 5 stars

Needed to change order but couldn’t get…

Needed to change order but couldn’t get any communication.

1 April 2026
LiTime logo

Reply from LiTime

Hi Greg,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

Rated 3 out of 5 stars

I THOUGH THIS BATTERY HAD BLUETOOTH…

I THOUGH THIS BATTERY HAD BLUETOOTH like the other ones I bought last year. Am I doing something wrong , trying to set it up? Or did I just assumed all your batteries were BLUETOOTH.

27 March 2026
LiTime logo

Reply from LiTime

Hi John,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

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