Banner for LiTime

LiTime Reviews 

1,690
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,551 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

What people talk about most

Product

Users describe positive interactions with product, highlighting impressive battery performance, great weight... See more

Delivery service

Consumers find delivery service to be positive, frequently noting super fast shipping, thorough... See more

Quality

Reviewers mention positive feedback about quality, noting that items perform exceptionally well and as... See more

Customer service

Customers expressed great satisfaction with customer service, noting that support agents were very helpful,... See more

Order

Clients share positive opinions on order, highlighting that selecting and purchasing products is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had cheaper Amazon lithium batteries and started having issues after 2 years. I decided to try out the litime trolling motor plus batteries as a replacement for my 24v, 2 battery setup. They are alm... See more

Rated 5 out of 5 stars

Great explanation of your products. Giving different real life scenarios helped out my decision process. After receiving product, very impywith instructions and quality of products. Thank You Dav... See more

Rated 5 out of 5 stars

First I want to compliment the support team. Before I ever bought their batteries I communicated with them about a DIY approach to upgrading my RV to lithium. They answered my questions and confirmed... See more

Rated 5 out of 5 stars

I had accidentally purchased the wrong inverter for the application it was being used for and Litime exchanged it with no hassle. We have two 165 amp batteries and the 2000 watt inverter in our fifth... See more


Company details

  1. Battery Store
  2. also in
  3. Battery Manufacturer
  4. Energy Equipment and Solutions
  5. Power Station

Why Choose LiTime

Written by the company

30-Day Price Guarantee
If the price drops within 30 days, we’ll refund the difference.
30-Day Hassle-Free Returns
Return any new/unopened item within 30 days for a full refund. Return shipping is free if the issue is our fault.
Speed Guarantee
Delivery within 2-5 business days (90% arrive in 3 days).

📦 FREE SHIPPING

WITH EVERY ORDER

All orders are shipped from our US warehouses, located in Los Angeles, California, and Dallas, Texas.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,690)

1,562 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Shipping was good and on time

Shipping was good and on time. Batteries were 80 percent when recieved. Switched them from lead acid. Did not notice any change except reprogram the classic and wizbang for higher amphours. So far no issues or problems.

24 August 2026
Rated 5 out of 5 stars

Using the "discount sale" incentive

Using the "discount sale" incentive, I bought the "best" battery, only to have a "new" model appear one week later, one that included communications protocols that links with vendor protocols, such as Victron. I would have purchased these updated protocol batteries, had LiTime informed *anyone* that the newer batteries would include this protocol.

I first rated this as one star, and am updating this to reflect the customer service response.

LiTime customer service' response was without flaw. They refunded the purchase of two batteries in a timely and efficient manner.

Based partly on this customer service response, I will be making a purchase of a quantity of two of the new, communications-enabled batteries.

Thank you LiTime customer service.

16 August 2026
LiTime logo

Reply from LiTime

Hi THOMAS,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

I love my LiTime 2000w inverter

I love my LiTime 2000w inverter. It was easy to install and it truly changed the way we camp in the best way! My wife has used her hair dryer for the first time while camping thanks to the addition of our Li Time inverter. I wish I had a Li Time battery as well. I currently have a Renogy Lithium battery and am not satisfied with its performance. It enters protection mode prematurely blocking it from being recharged. It also has Bluetooth connection issues where you need to be practicality on top of the battery for it to connect.
I'd love to replace it with a Li Time 320ah smart LifePo4. This will be my next purchase from Li Time. I really appreciate the follow up emails an discount offers that Li Time sends me on a regular basis. I will be using the promos in the future. I would be willing to do a product comparison of the Li Time battery vs my Renogy battery with help of your sponsorship. I had already planned to purchase the battery and do another review
eventually, but your sponsorship would definitely kick start my efforts.
Thank you for a wonderful product and excellent product support.

17 August 2026
Rated 5 out of 5 stars

Great batteries and Service

Alway easy ordering and very fast delivery.
Have also called LiTime to answer questions I have had and I actually spoke to a real person without getting lost in a phone tree or AI. That means a lot.

3 September 2026
Rated 1 out of 5 stars

I allready sent a reply rwice that the…

I allready sent a reply rwice that the battey you sent was completely dead when it arrived and will not hold a charge.

31 August 2026
LiTime logo

Reply from LiTime

Hi Steve,

Thank you for your feedback.

Lithium batteries are typically shipped with a lower charge level due to transportation safety regulations. Before first use, we recommend fully charging the battery to ensure optimal performance.

If you have any questions, feel free to contact us at service@litime.com.

Best regards,
Customer Support Team

Rated 4 out of 5 stars

Tried two 12V LiTime batteries…

Tried two 12V LiTime batteries connected in parallel while on a camping trip without hookups. Batteries performed well, much better than the previous flooded lead acid batteries that I’d been using.

13 August 2026
Rated 5 out of 5 stars

LiTime Delivers

The battery arrived in just a couple of days perfectly packaged and ready to charge. The published specs and actual performance are lining up so far - and we anticipate the battery will continue delivering on an upcoming trip. We had 4 LiTime batteries in our previous rig and they were outstanding, always providing the power we needed to run everything in the trailer. Our expectations are the same for this 24v, 230aH battery as well.

2 September 2026
Rated 3 out of 5 stars

i feel they should have replaced the…

i feel they should have replaced the battery not given me a partial refund

27 August 2026
LiTime logo

Reply from LiTime

Hi Daren,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

Rated 3 out of 5 stars

Decent products

Decent products. Customer service was proactive but the shipping process was inadequate. Misinformation or lack of package status was an issue.

14 August 2026
LiTime logo

Reply from LiTime

Hi d1,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

36V 100 AH 120 lb thrust trolling motor

36V, 100AH - Used for my 120 lb thrust trolling motor on 25’ offshore boat. Ran as spot lock for approx 5 hours in probably 3mph seas. Went from 100% to 90% in that time. Once set up, it was easy to see status on my phone. Was a little difficult to set it all up as some of the QR codes in the instruction booklet did not work. Finally found the right one in the and all went smoothly. I did have to fabricate a battery pan/holder from my old standard size holders; I could not find one anywhere online or on LiTime website. I did not call LiTime yet to see if they had one, just looked online.

31 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look