Lionparking Reviews 

Great service. On point

Lost my car key, didn’t tell me before I returned. Still waiting 6 months later for a replacement. Avoid and spend an extra £2 on a different company.

Was impressed with this service. I called on the way to Heathrow and my car was collected quickly. On my return today I called after Baggage Reclaim and was told they'd be 15-20 minutes and exactly where to wait, and they were there in 15 minutes. I couldn't fault them and have been away for 4 weeks - have never used this type of service before but the price was reasonable too. I am surprised at the negative reviews as I have no complaints and would not hesitate to use them again.

Only getting one star because I cant give 0. Point 1 - On their website they tell you to pay the £5 charge for dropping car off. Dont pay this, you drive into the car park on level 2, so you get a ticket for parking. And this will cost you £7.50, you pay this and give ticket to them so they can leave. NO need to pay the £5.
Point 2 - On return, driver pulls up and gets out of car, didnt put hand brake on so car rolls forward and hits car in front. Luckily no damage to either car, but he then blames our hand brake. Nothing wrong with our hand brake.
Point 3 - Open boot, and boot wont stay open. Suspension struts broken, we have had car for 4 years with no problem. They have car for 2 weeks and suddenly they don't work. Might be just one of them things, but suspicious
Point 4 - get in car and they have un-plugged our dash cam. Why ?
Point 5 - Wife realises the passenger side head rest has been raised. Again, why ? Can't drive car from passenger side.
Wont be using this company again, and suggest you stay clear. One good point, only had to wait 20 minutes for our car.

Lion parking did us proud. They were very reliable at drop off and delivered our car promptly on our return after nearly three weeks. The phone was answered immediately and texts were also replied to efficiently. The drivers were polite. We will use Lion parking again and am sorry to read the more negative reviews as we had a very positive experience.

A great service, on time, very reliable and friendly

Our experience was seamless with friendly and efficient service. I’d be happy to use this company again.

This is a joke - constant calls gets promise if call back nothing!!!
Now been waiting for over 30 minute

I was a little uncertain about using this service but they exceeded my expectations. They were very competitively priced, always answered the phone when I contacted them and sent sufficient emails/instructions.

These guys at Lion parking are amazing at what they do I would highly recommend using if you want to keep your car safe whilst you’re away without any hassle.

Great service as always especially Aravind, will use again

Very efficient and on time. Hassle free

Excellent parking experience. Very reasonable prices.do not listen to people who leave negative comments. They may be members in the expensive parking company. Thank you KAN for your professionalism.

Excellent service on time and professional. Raj helped us with our luggage and was extremely polite despite us returning 1 day early. Definitely use again thank you.

DO NOT USE.
False advertising.
Advertised as Heathrow parking only find out it was Lion once at the airport with a plane to catch.

Damaged Car
Car was return with scratch to rear quart panel and mud across down sills and drivers foot well.
3 weeks later and no reply. Think this one will end up at county court.

The whole staff from the driver that dropped my car to the receptionist was all helpful and was every easy to talk to very helpful, would recommend and will be using them in the future.

Driver Arabia was very helpful with a prompt collection and return. This is the best budget service I have used from Heathrow.
Date of experience 1:5:2024

I had excellent service from the company, it was a best meet and greet service, I had a early return they manage to get the car on time and accommodate my needs. The customer service was a star the driver was very polite and went above and beyond his job title, I believe his name is Raj. I would highly recommend this company and I would definitely will be using their service again.

First time using car parking valet, and I had a great experience and the team there was direct and clear with their instructions and delivered my car on time.
Will recommend and will use again.

I received great customer service and they were very fast with their services.