Linthorpe Beds Reviews 

1,784
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing helpful advice without any pressure, making shopping pleasant and straightforward. Consumers also appreciate the exceptionally fast and efficient delivery service, noting that delivery teams handle items with care and assemble them quickly. Buyers are genuinely delighted with the great overall quality of the products purchased for their homes. Some reviewers were not happy with delivery issues, such as receiving poorly handled packages or experiencing delays in resolving faults. A few people mentioned encountering minor damage upon arrival and noticing discrepancies between delivered items and display models.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable and helpful approach... See more

Product

People report positive experiences with product, highlighting comfortable and supportive mattresses as well... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive quickly and on schedule.... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and knowledgeable staff... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and comfort. Consumers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more

Company replied

Rated 5 out of 5 stars

As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more

Company replied

Rated 5 out of 5 stars

My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more

Company replied

Rated 5 out of 5 stars

Went to view the range of mattresses and we were met with friendly staff members, no pushy sales pitch but advice given and the decision we made was ours rather than being pushed into buying something... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

Sleepeezee logo Sleepsoul logo Baker and Wells logo Hypnos logo Silentnight logo

Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,784)

690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Staff were very helpful and friendly. Service was excellent and was delivered on time.

26 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Anne,

Thank you for your lovely review!

We’re delighted to hear our staff were friendly and helpful, and that you received excellent service from start to finish.

It’s great to know your order was delivered on time as promised.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very knowledgeable and understanding of…

Very knowledgeable and understanding of options

11 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Martin,

Thank you for your kind review!

We’re so pleased to hear you found our team knowledgeable and understanding when helping you explore the different options available.

We really appreciate your feedback and hope to see you again soon!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Needed a bed ASAP and Olivia and crew went above and beyond to get it delivered in three days.

Delivery lads were great too - set it up and cleared the rubbish.

Good price too. 100% recommend.

26 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Warren,

Thank you for your fantastic review!

We’re delighted to hear Olivia and the team were able to go above and beyond to get your bed delivered in just three days when you needed it urgently.

It’s great to know our delivery team took care of everything by setting up the bed and removing all the packaging, and that you were pleased with the price too.

Your recommendation means a great deal to us. Thank you for your kind words and support!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Work out your budget first!

They seem to have a good sales policy. Start with a budget. Select some options a little above and below that price, watch your response in order to fine tune the next possibility. Knowledge of the products is good. Most are from UK companies.

26 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your thoughtful review!

We’re delighted to hear you appreciated our approach to helping you find the right bed within your budget. Taking the time to understand your needs and fine-tune the options is an important part of the service we aim to provide.

It’s also wonderful to know you found our product knowledge helpful and valued our range of beds from trusted UK manufacturers.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 4 out of 5 stars

Good quality bed and mattress

Good quality bed and mattress. Quick delivery.

25 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your kind words. If there is anything we can do to get that extra star please don't hesitate to let us know.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Received.my bed today very happy with…

Received.my bed today very happy with the whole process. Matthew was very friendly and a great help with choosing the bed trying different mattress and bed sizes didn't try rushing me ,when you're in a wheelchair it takes longer to get on and off the beds.it was delivered today. Thank you

25 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Mary,

Thank you for your wonderful review!

We’re delighted to hear you’re very happy with your new bed and with the whole experience from start to finish.

A special thank you for mentioning Matthew. We’re so pleased he was friendly, patient, and gave you all the time you needed to try different mattresses and bed sizes without any pressure. We understand how important it is to make the process comfortable and unhurried, and we’re glad Matthew was able to provide that support.

We hope you enjoy your new bed and many comfortable nights ahead. Thank you again for your kind words!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable salesperson

11 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Andrew,

Thank you for your great review!

We’re so pleased to hear you received great service and found our salesperson to be very knowledgeable.

We really appreciate your feedback and hope to see you again soon!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

New bed…

When visiting the store the staff were very helpful and when I said I was looking for a particular bed the lady took me to what I was wanting was really pleased with everything that's why I gave a 5 star rating

24 April 2026
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Reply from Linthorpe Beds

Hi Elizabeth,

Thank you for your wonderful review!

We’re so pleased to hear our team was very helpful and that we were able to quickly show you the exact bed you were looking for.

It’s fantastic to know you were really pleased with everything, and we truly appreciate your 5-star rating.

Thank you again for your kind feedback and for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

new bed same day free delivery

After being let down less than 24 hours before our beds were due to be delivered by another company, we went to Linthorpe beds at 10am had found a bed and organised free delivery on the same day - superb customer service. I will be getting my other beds from there when needed

24 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Sarah,

Thank you so much for your fantastic review!

We’re delighted we could help after you were let down at such short notice. Being able to find the right bed and arrange free same-day delivery is exactly the kind of service we strive to provide.

It’s wonderful to hear you were so pleased with the experience, and we truly appreciate your kind words and future support.

We look forward to helping you again when you need your next beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great communication and updates…

Great communication and updates throughout

24 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Andy,

Thank you for your great review!

We’re so pleased to hear you were happy with the communication and updates throughout the process.

Keeping our customers informed every step of the way is very important to us, so it’s wonderful to know this made a positive difference to your experience.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

staff were very helpful in choosing the…

staff were very helpful in choosing the bed i wanted , delivery service was very good . soon had the bed together .one very happy lady .thats why i gave them 5 stars.

6 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Valerie,

Thank you for your wonderful review!

We’re so pleased to hear our team was helpful in choosing the right bed for you and that the delivery service went smoothly.

Thank you for your kind words and for awarding us 5 stars — we really appreciate it!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

custom sized bed

They made a custom sized bed for my son's bedroom. Absolutely perfect

5 May 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Yvonne,

Thank you for your wonderful review!

We’re delighted to hear we were able to make a custom-sized bed for your son’s bedroom and that it turned out absolutely perfect.

We really appreciate your feedback and hope he enjoys many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

The delivery came on time and no issues…

The delivery came on time and no issues with the bed

6 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Edna,

Thank you for your great review!

We’re so pleased to hear your delivery arrived on time and that everything was perfect with your new bed.

We really appreciate your feedback and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

100% all round

Amazing mattress - very happy with purchase

Was delivered in less than 2 weeks

Delivery team were fabulous - rabg an hour before arriving and put exactly where we wanted

Have already recommend to a friend

19 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Amanda,

Thank you for your wonderful review!

We’re delighted to hear you’re so happy with your new mattress and that it was delivered in less than two weeks.

It’s great to know our delivery team kept you informed and placed everything exactly where you wanted it.

Thank you also for recommending us to a friend — that really means a lot to us. We truly appreciate your support and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very happy

No problem navigating the website and easy ordering. Selected a delivery date and fulfilled on time. Good quality mattresses and very comfortable.

18 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Nick,

Thank you for your fantastic review!

We’re delighted to hear you found our website easy to navigate and the ordering process straightforward.

It’s great to know your chosen delivery date was fulfilled on time and that you’re pleased with the quality and comfort of your mattresses.

We really appreciate your feedback and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Chose new single divan

Chose new single divan. Arrived very quickly and delivery men were very good and helpful

18 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Jill,

Thank you for your lovely review!

We’re so pleased to hear your new single divan arrived quickly and that our delivery team were helpful and provided great service.

We really appreciate your feedback and hope you enjoy your new bed!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Excellent service all around

Excellent service all around, staff very professional and knowledgeable. Free delivery and only £20 to remove old mattress.

18 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Dawn,

Thank you for your fantastic review!

We’re delighted to hear you received excellent service all around and found our team professional and knowledgeable.

It’s also great to know you were pleased with our free delivery and convenient mattress removal service.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Olivia Harrison completely made the…

Olivia Harrison completely made the experience, no pushing just the right information to make the right choices. A credit to the business

9 May 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi James,

Thank you for your wonderful review!

We’re delighted to hear that Olivia made your experience such a positive one. Providing helpful, honest advice without any pressure is exactly the approach we aim for.

We’ll be sure to pass on your kind words to Olivia — she is a real credit to our business.

Thank you again for your feedback and support!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

They accidentally ordered the wrong…

They accidentally ordered the wrong ottoman but they quickly resolved it for us and the bed is lovely

18 April 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Gemma,

Thank you for your kind review.

We’re sorry that the wrong ottoman was ordered initially, but we’re very pleased we were able to resolve the issue quickly for you.

It’s wonderful to hear that you’re happy with the bed and that you think it’s lovely.

We really appreciate your understanding and your feedback — thank you again!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Why trail round loads of retailers?

Why trail round loads of shops and not get anywhere or end up going back to where you started just visit Linthorpe Beds in Stockton was it was great and a purchase made.
Kalim was really helpful and extremely knowledgable and approachable. Offering and explaining lots of options after understanding our needs.

7 May 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Kevin,

Thank you for your fantastic review!

We’re delighted to hear that your visit to our Stockton store made the whole process so much easier and helped you find exactly what you were looking for.

A special thank you for mentioning Kalim. We’re so pleased to hear he was knowledgeable, approachable, and took the time to understand your needs before explaining the options available.

We really appreciate your kind words and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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