Linthorpe Beds Reviews 

1,875
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 739 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff in the store for providing excellent guidance and a welcoming atmosphere without any pressure. Reviewers also highlight the exceptionally smooth delivery service, noting that the drivers are extremely friendly, punctual, and very helpful with assembling the furniture and removing packaging. However, some customers also noted minor issues such as missing parts, marked headboards, or broken components upon delivery. Despite these occasional setbacks with specific orders, consumers remain exceptionally satisfied with the overall product quality, fantastic value, and dependable customer service throughout the entire purchasing process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that store representatives are exceptionally... See more

Product

Reviewers mention positive feedback about product, highlighting that the beds and mattresses are of excellent... See more

Delivery service

Users describe complete satisfaction with the delivery service, frequently highlighting punctual arrival... See more

Service

Customers consistently note positive experiences with service, praising the friendly staff, professional... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Salesman (think it was Matthew) was helpful, gave us time to choose, not pushy and answered all our questions. Delivery men rang before delivery, were respectful and pleasant, took shoes off as just h... See more

Company replied

Rated 5 out of 5 stars

We just bought two custom made three inch memory mattress toppers to make our campervan bed more comfortable. Craig was extremely helpful and gave us suggestions as to what would be our best option. H... See more

Company replied

Rated 5 out of 5 stars

From walking in, to delivery of our mattress the service was spot on! The sales guy was brilliant!!! Knowledge of product was fantastic. Not pushy, really helpful. Discussion on payments plans were v... See more

Company replied

Rated 5 out of 5 stars

Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

Sleepeezee logo Sleepsoul logo Baker and Wells logo Hypnos logo Silentnight logo

Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,875)

725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were really helpful assisting…

The staff were really helpful assisting us to find the best and affordable mattress that would suite us. Happy with the results

11 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Gary,

Thank you for your lovely review!

We’re delighted to hear our team were so helpful in finding a mattress that suited both your needs and your budget. It’s great to know you’re happy with the result.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful polite and good humour…

Very helpful polite and good humour too 👍

11 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Nigel,

Thank you for your lovely review!

We’re delighted to hear you found our team helpful, polite and good-humoured. It’s great to know you received such a friendly and positive service.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good quality, quick delivery

Good quality, quick delivery . Highly recommended.

27 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Naresh,

Thank you for your lovely review!

We’re delighted to hear you’re pleased with the quality of your purchase and that your delivery arrived quickly.

We really appreciate your recommendation and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

very polite and helpful from all…

very polite and helpful from all members of staff including the delivery men,extremely friendly.Great service,thank you.

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Susan,

Thank you for your wonderful review!

We’re delighted to hear you found all our staff polite, helpful and extremely friendly, including our delivery team. It’s great to know you received such a positive experience from start to finish.

We really appreciate your kind words and thank you for choosing Linthorpe Beds. We’ll be sure to share your feedback with the team!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Friendly service

Friendly service , and delivery was in time.

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you received friendly service and that your delivery arrived right on time.

We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great salesmanship

Great salesmanship, delivery was perfect,

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Yvonne,

Thank you for your lovely review!

We’re delighted to hear you were impressed with the service from our sales team and that your delivery was perfect.

We really appreciate your feedback and hope you enjoy your new purchase. Thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Heather,

Thank you for your fantastic review!

We’re delighted to hear you had an excellent experience from start to finish. We really appreciate you taking the time to share your feedback and thank you for choosing Linthorpe Beds.

We hope you enjoy your new purchase and many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great sales service delivery everything…

Great sales service delivery everything was easy and amazing quality

9 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re so pleased to hear you received great service from our sales team and that the delivery process was easy and straightforward.

It’s wonderful to know you’re also impressed with the quality of your purchase. We really appreciate your feedback and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service

Great service, products and prices. Delivery was excellent as well and all set up for us.

26 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Paul,

Thank you for your lovely review!

We’re delighted to hear you were pleased with our service, products and prices, and that your delivery experience was excellent too.

It’s great to know everything was set up for you and the whole process was nice and easy. We really appreciate your feedback and hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Have used Linthorpe beds many times. Outstanding service, so professional with excellent staff. Fab customer service and would highly recommend.

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re delighted to hear you had such a brilliant experience from start to finish. As a returning customer, your continued support really means a lot to us, and we’re so pleased our team once again provided the outstanding, professional service you’ve come to expect.

Thank you for your kind words and for recommending Linthorpe Beds. We truly appreciate your continued support and look forward to welcoming you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

My bed was delivered before I expected…

My bed was delivered before I expected it to arrive

25 July 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Keith,

Thank you for your lovely review!

We’re delighted to hear your new bed arrived even sooner than you expected. We know how exciting it is to receive a new bed, so it’s great to know we were able to get it to you ahead of schedule.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new bed!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Kept in the loop from order to delivery. Friendly and professional.

8 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Mark,

Thank you for your fantastic review!

We’re delighted to hear you had an absolutely brilliant experience and were kept fully informed from placing your order right through to delivery.

It’s also wonderful to know you found our team friendly and professional. Providing clear communication alongside excellent service is something we take great pride in.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Custom made mattress toppers

We just bought two custom made three inch memory mattress toppers to make our campervan bed more comfortable. Craig was extremely helpful and gave us suggestions as to what would be our best option. He kept us informed about the whole process of ordering and delivery. The toppers arrived sooner than the estimated date which was great. They are really comfortable. I would definitely recommend LinthorpeBeds.

29 August 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Sheila,

Thank you for your fantastic review!

We’re delighted to hear Craig was so helpful in finding the best option for your campervan bed and took the time to understand what would work best for you. We’re also pleased that he kept you well informed throughout the ordering and delivery process.

It’s great to know your custom-made memory foam toppers arrived earlier than expected and, most importantly, that they’ve made your campervan bed much more comfortable!

We’ll be sure to pass your kind words on to Craig. Thank you for your recommendation and for choosing Linthorpe Beds. We hope you enjoy many comfortable nights away in your campervan!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very good service hassle free staff…

Very good service hassle free staff very helpful

7 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Susanne,

Thank you for your lovely review!

We’re delighted to hear you received very good service and found the whole experience hassle-free. It’s also wonderful to know our team were so helpful throughout.

Providing friendly, efficient service and making the whole process as easy as possible is something we take great pride in.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very attentive service

Very attentive service. Lots of help in the store choosing the right mattress with no rush. Delivery on the date agreed and really friendly and helpful drivers. Overall the experience you want when making sic an important purchase

3 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Jerry,

Thank you for your fantastic review!

We’re delighted to hear you received such attentive service and that our team took the time to help you find the right mattress without making you feel rushed or pressured. We understand that choosing a mattress is an important decision, so it’s wonderful to know you had the time and support you needed.

It’s also great to hear your delivery arrived on the agreed date and that our drivers were so friendly and helpful.

Thank you for taking the time to share your experience. We really appreciate your kind feedback and are delighted that we provided the experience you’d want when making such an important purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The sales lady in the shop was particularly helpful. The headboard came into the store much earlier than anticipated. I was offered delivery the following day and given a 2 hour slot. Delivery was made within that time slot and the delivery men couldn't have been more helpful carrying it through to the bedroom and attaching it to the bed.

7 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your fantastic review!

We’re delighted to hear you received excellent service from start to finish. It’s wonderful to know our sales team were so helpful and that your headboard arrived much earlier than anticipated.

We’re also pleased we were able to arrange delivery for the following day and that everything arrived within your time slot. It’s great to hear our delivery team were so helpful, carefully carrying the headboard through to your bedroom and attaching it to the bed for you.

Thank you for taking the time to share your kind feedback. We really appreciate your support and hope you enjoy your new headboard!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Harry,

Thank you for your fantastic review!

We’re delighted to hear you received top-class service from our sales team and that your delivery was excellent.

It’s wonderful to know you had such a positive experience from start to finish.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Delivery exactly what was quoted.

Delivery exactly what was quoted.

5 August 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Elsie,

Thank you for your lovely review!

We’re delighted to hear your delivery arrived exactly within the timescale quoted.

Keeping our promises and providing reliable delivery is something we take great pride in, so it’s wonderful to know everything went as planned.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you received excellent service from our sales team.

We really appreciate you taking the time to share your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Kalin was very helpful and not pushy…

Kalin was very helpful and not pushy with the sales side of things that you get in some bed shops we went it, he helped us narrow down the bed and mattress and we are delighted with the product. Thanks again

8 August 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Adam,

Thank you for your lovely review!

We’re delighted to hear Kalim was so helpful and provided friendly, knowledgeable advice without any pressure. We believe choosing a new bed should be a relaxed experience, so it’s great to know he helped you narrow down the options and find the right bed and mattress for your needs.

Most importantly, we’re thrilled to hear you’re delighted with your purchase.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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