Blown away with my recently acquired limited edition 765 Moto2. Harry made the whole process simple and straightforward when trading in my old bike. Excellent from start to finish. Great dealership wi... See more
Company replied
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Blown away with my recently acquired limited edition 765 Moto2. Harry made the whole process simple and straightforward when trading in my old bike. Excellent from start to finish. Great dealership wi... See more
Company replied
Professional, friendly, and knowledgeable - what more could you ask for? Harry was my main point of contact this time - he epitomised the Triumph/Lings quality of service, making sure I received... See more
Company replied
The whole thing from start to finish was a pleasure, the bike was and is exactly as described. The chap I dealt with was very helpful and sorted me a good delivery price out in with the deal.There was... See more
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Fantastic dealership, now on my third new triumph from Lings Norfolk all the staff are fantastic knowledgeable and friendly. I love triumph motorcycles and wouldn’t buy one from anywhere else. Keep u... See more
Company replied
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
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Norfolk Triumph, High Street, IP25 6AH, Watton, Norfolk, United Kingdom
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Friendly,helpfull sales team, made my purchase of my new bike very easy and costs transparent and easy.

Reply from Lings - Norfolk Triumph
Have bought bike's from Lings over 40 years and they still have the same customer focus off providing a friendly, informative service with no pressure sales and always ready to help.

Reply from Lings - Norfolk Triumph
Bike good
Sales good
But hadn’t done a new MOT
as discussed
I’ve been given money to cover cost but it means I now have to take time off work to take bike for MOT within the next 5 weeks and hope it passes so I can still use. Simple check list box had been ticked but not really done. What else was ticked but not done.

Reply from Lings - Norfolk Triumph
I had excellent service from Harry at Lings in Watton who dealt with the purchase of my new Triumph speed 400.
Harry was very informative and answered all the questions I had. I was not pressurised in any way to purchase the bike, but with such great service and information provided I felt very confident to go ahead and purchase a bike from Lings.
I was kept well informed by Harry during the whole process right up to delivery, I especially liked to videos sent of my bike prior to delivery.
Delivery was great too!
My overall experience of Lings was 10 out of 10 and I would highly recommend Lings to anyone.
I will definitely be looking to go back to Lings whenever I’m looking to upgrade my bike 😊

Reply from Lings - Norfolk Triumph
Staff are friendly and always willing to help. Great to be able to test drive the motorcycle you're interested in buying. Handover of the new motorcycle was comprehensive and efficient. A great experience all round.

Reply from Lings - Norfolk Triumph

Reply from Lings - Norfolk Triumph
I found the whole process very enjoyable.
I was in car sales for 33 years so I understand the way things work but I found your process so relaxing and not under pressure it was perfect.
James was super helpfull and a dream to deal with.
The bike was also presented in perfect condition for it's age.
Many Thanks to all your staff .
Regards
Barry (Baz)

Reply from Lings - Norfolk Triumph
Brilliant dealership, friendly and welcoming, the staff are first class and provide real support and guidance pre and post sale
Thanks Lings

Reply from Lings - Norfolk Triumph
James looked after my purchase in a very friendly and non pushy manner.

Reply from Lings - Norfolk Triumph
Been using Lings for a while now. Had a couple of Bikes from them and cant complain about the sales side. However todays experince with the service department was less than satifying. Ordered a new front tyre for my wifes Speed twin as this was advised to change at the last service. Lings was not the cheapist for this but I chose them out of loyalty. Got to Lings for the alloted time and was told, sorry your tyre will be here tomorrow. No phone call to tell me not to come and just told sorry I am new here!So a wasted 75 mile round trip in the rain and the loss of half a days pay. Not good enough Lings!

Reply from Lings - Norfolk Triumph
Leon was great to deal with and even Steve who delivered it. bike came exactly as expected and the whole buying process was easy and smooth. great team.

Reply from Lings - Norfolk Triumph
Harry at Norfolk was a pleasure to deal with start to finish. Very quick on call backs videos. 110% will be back to use Lings again and especially Harry. A proper sales person that knows how to treat a customer. Thank you all. Delighted with my new bike.

Reply from Lings - Norfolk Triumph
Harry was a pleasure to deal with as is everyone at Norfolk Triumph.
Trident 800 delivered within a week.
Cliff your driver very helpful.

Reply from Lings - Norfolk Triumph
The guys at lings are fantastic, from start to finish .Harry called everyday with updates and I had a lovely personalised video of my new bike with a thank you message. They put L plates on for me and put half a tank of fuel in at no extra cost. Was the easiest purchase thankvyou lings.

Reply from Lings - Norfolk Triumph
I had to wait 4 months for delivery, everytime I rang for an update I felt I was being a nuisance and was told "I said I would ring you when I know where it is". When I was eventually told it was here it was then changed to it isn't yours it is someone else's. This was all very disappointing, Lings would have been much better just telling the truth and saying we don't have a clue where it is or when you will get it. By the time it arrived the excitement had passed and I didn't really care anymore. When the bike did arrive on the van by a very nice guy it was rolled down the van ramp and I immediately said something isn't right here it all looks on the skew. He agreed it didn't look right. When rode it I realised that the handle bars were on the skew by a long way so I had to return the bike the next day for adjustment. It made me wonder why it took a week to be checked before I received it. The service department was excellent, the lady on reception and the technician were very helpful and apologised for the situation. That said I am very disappointed with the overall buying experience.

Reply from Lings - Norfolk Triumph
Turned out to be a very expensive Service!
I had a new tiger 1200 out while mine was in (69 Reg Gen3) and I did not expect to like the new one so much, as loved the Gen3, but was night & day. The sales guy didn't have to twist my arm too much when I got back.
Great bike, great service from Sales & Service Dept.

Reply from Lings - Norfolk Triumph

Reply from Lings - Norfolk Triumph
Service was great by all the staff, Although recovering from a motorcycle injury staff assisted me to sit on the motorcycles to find my perfect bike. Once bike ordered was kept updated on delivery date on a regular basis. Great experience throughout would highly recommend Lings of Watton.

Reply from Lings - Norfolk Triumph
The staff made the day just overly helpful and willing to go out the way

Reply from Lings - Norfolk Triumph
Very smooth experience.Kept me informed throughout the process.

Reply from Lings - Norfolk Triumph
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