Ling Lux Reviews 

27
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Placed my order on the 6th June and received today… so fast and arrived plenty of time before my boy arrives! Bedding set is beautiful quality and packaged so lovely. Really impressed worth every... See more

Rated 1 out of 5 stars

Terrible scam of a company. We ordered from you almost a year ago and you keep lying to us that it is in manufacturing in january and will be done in 6 weeks it is now June and we still get no reply... See more

Rated 5 out of 5 stars

We had a fantastic experience with Ling Lux. Their customer service team was amazing and very knowledgeable when it come to the design process of our cot, which made it a very easy process for us whe... See more

Rated 5 out of 5 stars

Ordered a full bedding set just before Christmas expected it to take 8-12 weeks and what a turn around be here in time for my daughters 1st birthday! Absolutely beautiful exactly what I wanted, the mo... See more

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3.8

Great

TrustScore 4 out of 5

27 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(27)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy they customised a snow white…

Very happy they customised a snow white princess night coat for my daughters first birthday exactly how I pictured it and brought it to life and the details are beautiful thank you very much will be purchasing more in the future and quick delivery

4 February 2025
Unprompted review
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Reply from Ling Lux

Thank you so much for your lovely review! We’re absolutely delighted to hear that your Snow White princess night coat was customised exactly as you envisioned and that the details brought it to life so beautifully.

It means so much to know you’re happy with both the quality and the quick delivery, especially for such a special occasion. We truly appreciate your kind words and support.

We look forward to creating more magical pieces for you again in the future! ✨

Rated 5 out of 5 stars

Bedding set

Ordered a full bedding set just before Christmas expected it to take 8-12 weeks and what a turn around be here in time for my daughters 1st birthday! Absolutely beautiful exactly what I wanted, the most lovely girls running the show can’t thank them all enough🤍

11 January 2025
Unprompted review
Rated 5 out of 5 stars

I’m so impressed with my order I have…

I’m so impressed with my order I have just received for my grandson. The clothes are beautifully made, super soft, and just perfect. Thank you very much to the team who was soo helpful and responsive. Delivery was fast, and the packaging was lovely.

Highly recommend.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with Ling…

We had a fantastic experience with Ling Lux. Their customer service team was amazing and very knowledgeable when it come to the design process of our cot, which made it a very easy process for us when choosing our design. The furniture arrived within the timeframe window they give us and it exceeded our expectations in quality and design. It is absolutely beautiful. They assembled the cot in our baby’s room free of charge which was a nice added personal touch.
Thank you once again, we can not recommend Ling Lux enough!

26 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! My order came over 13 weeks after ordering (was supposed to be 8 weeks), the owner was blunt and unapologetic ignored me for weeks despite me explaining that my baby had already arrived. The items are beautiful however for the price you pay you would expect a 5 star experience however this was not the case I basically had to beg and chase the staff for my items to be sent, I explained to owner that this was really stressful for me as I wanted to just enjoy my time with my baby not worrying about when my items would arrive or if when they arrive will be they any use to me anymore, however she still failed to communicate professionally its a shame because I would have ordered more stuff in the future but now i would NEVER order from here again nor recommend.

17 July 2024
Unprompted review

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