Would recommend Lilly tile and Stone 💯 Website so easy to navigate and a fantastic range of products at competitive prices. Thomas, member of the sales team, phoned minutes after we had... See more
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See what reviewers are saying
Wednesday, the tiler had mistakenly grouted tiles in the wrong colour, Thursday contacted Linley Tile & Stone requesting urgent delivery of Magpei colour pens. Friday 8.00 am order arrived by DPD. Fr... See more
all went fine, but if you plan your renovation in advance and you have something unused and untouched after 28 days of made order you cannot return it at all ...even worth £160!. it's a shame and very... See more
Company replied
I purchased Premier Diamond Blade For Exterior Porcelain Paving 300mm. For cutting ceramic paving. It chips the slabs and cuts the ends off them. They told me that I'm doing it wrong and would not ref... See more
Company details
Contact info
Unit 4, Herne Business Park, The Links, CT6 7FE , Herne Bay, United Kingdom
- 01227 362612
- ray@lilleytileandstone.co.uk
- lilleytileandstone.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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great price, great service!
I ordered the products which were considerably cheaper than via our local suppliers, booked a 2 day delivery and it was all delivered without hassle or fuss 2 days later.
Straightforward and helpful advice with excellent delivery
Unusually for an online business, I actually went to the shop and was surprised by the range of products and helpful advice. In my case I was looking for advice on tiling and I felt I was being helped by someone who fully understood the job rather than a sales person. Since then I have placed several large orders with the company and been impressed with responsive service, fast delivery and friendly advice.
Good service, big stock,
Excellent!
Excellent service; prompt polite customer feedback, great prices and very fast delivery.
Would buy from them again.
Good range, good service, good communications, quick delivery and well packed.
Fast, efficient, what more do you need!
Very quick dispatch, even on a small order.
Next day delivery and no complications.
I have ordered from the company on 5 seperate occasions and each time their service has been exemplary.
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