Lilac Kitten Designs Reviews 203

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful and well-made. The service is frequently highlighted as excellent, with many appreciating the ease of personalizing items and the wide selection available. Reviewers are particularly impressed with the quick and prompt delivery, often receiving their orders before the estimated time and in perfect condition. The packaging also receives positive remarks, with many enjoying the thoughtful touches like lilac tissue wrapping. However, some customers also noted that specific personalization requests were occasionally not fully included on the final product.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful design, good quality, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and quick delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting the excellent quality and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "great" and "very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived before estimated delivery time, lovely card with personalisation correct but did experience some issues with Etsy not replying to my message querying about the card! why do they say contact us... See more

Rated 5 out of 5 stars

Bought two cards for my granddaughters second birthday and they are adorable! They came surprisingly fast and in great condition with good packaging. Very happy and will definitely shop here again

Rated 5 out of 5 stars

A good selection of cards to chose from and very easy to personalise on both the front and inside the card. Packaging was excellent and loved the lilac tissue wrapping and stickers - a really great se... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 birthday cards for my grandchildren as I have ordered from Lilac Kitten previously. The cards are beautiful and good quality. I wouldn’t hesitate to order from them again and can highly re... See more


Company details

  1. Greeting Card Shop
  2. Invitation Printing Service

Written by the company

Small handmade business providing cute and quirky personalised greetings cards for all occasions. We also sell invitations, prints and stickers! Proud to be plastic free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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Asks customers to review

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Rated 5 out of 5 stars

I’ve done a review for my Lilac kitten…

I’ve done a review for my Lilac kitten cards.
I was as always very pleased - I like that the seller listens to what I’d like and always fulfils my requests.
I like too how my cards are carefully wrapped in lilac tissue paper sealed with a sticker.

15 April 2025
Rated 5 out of 5 stars

NOT just gift, its a gift with thought.

A very small price to pay for a friend, relative or neighbour to receive a personalised gift which looks like an extra bit of thought has went into it.
Fantastic product and quick delivery without any hassles.
Recipient very happy.

10 February 2025
Rated 5 out of 5 stars

Highly recommend

My son just purchased his first condo . This was the perfect personalized card for this milestone event in his life !! His cat Suki looks very much like the picture on the card!!

10 January 2025
Rated 4 out of 5 stars

Lovely card

Lovely card, just as described, would certainly order again.
It had unfortunately received some damage (creasing and an indentation) in transit.

13 November 2024
Lilac Kitten Designs logo

Reply from Lilac Kitten Designs

Hello!
Thank you for your feedback, I'm so glad to hear you liked the card but so sorry to hear about the damage received whilst it was being delivered to you. We post all of our orders with Royal Mail in boardback 'please do not bend' envelopes and it's very rare for them to arrive damaged, but on the occasion that it does happen I completely share any frustration and disappointment caused; I'm so sorry that it's happened to your order this time round. Please send some photos of the damaged card and packaging to sales@lilackittendesigns.com, I'd be happy to send a replacement via First Class post for you :) thanks so much for supporting our small business!
Kind Regards,
Kate

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