liGo Reviews 

2,026
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful and knowledgeable staff who ensure a smooth ordering process. People frequently mention the fast and efficient delivery, with many receiving items quickly and well-packed. Consumers are very satisfied with product quality and competitive pricing, often finding great value and exactly what they needed. However, some customers also noted issues with product functionality, reporting items that were faulty upon arrival or developed problems shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super-rapid and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient service from start to... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the speed of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the prices to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nea... See more


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,026)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable & Speedy Service

Helpful & knowledgeable personnel.
Well packaged, swift dispatch & delivery.
Pricing & Postage costs excellent.
Will definitely use this company again.
Would ‘recommend to a friend’.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Company that cares about it's customer

Initial purchase was excellent value.Delivery rapid ,item well packed.
Unfortunately a fault developed with product. I contacted customer services who were exceptional and expressly replaced the item. I was informed at every stage of the process. Highly recommend.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

3 seasons Vango sleeping bag

Very efficient service, delivery within a couple of days including a Sunday. Sleeping bag is a great replacement for my aging 3-seasons. The benefit being able to open fully to form a throw over on the warmer days. Great value for money.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I inadvertently ordered the incorrect…

I inadvertently ordered the incorrect triple telephone set.
I looked on their website for instructions on returns etc. The instructions were very clear. Downloaded the returns slip and returned the package to their address.
I received a credit within days of the package's arrival at their address. An excellent service with prompt responses to any query. I recommend this seller: they are very reliable selling good products.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Never heard of this company before

Never heard of this company before, but saw the item I wanted. Contacted them with a question which was answered promptly. Placed the order and within 24 hours it was delivered, from Glasgow to Essex.
Superb service both from Ligo and Royal Mail.
Thank you

20 May 2026
Unprompted review
Rated 5 out of 5 stars

SERVICE BEYOND EXCELLENCE.........

This was service way beyond excellence. I made an order one day, and the goods were with me the very next day, and arrived within the delivery time slot advised. It was almost as if the order arrived at my home before I had actually placed it, and that is quite remarkable. The goods were very well packaged, and arrived without any damage. liGo's prices are extremely competitive. I will have no hesitation in recommending liGo to friends and family, and will most certainly buy from them again when I next neeed something that they stock. An enormous thank you to liGo.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great First Experience

First time I have used this company. I ordered waterproof jacket found the item cheaper on Amazon when I phoned liGo, the person in Customer Services was on the Amazon website before I even finish, and found the coat. He went away for one minute came back and price matched it so a fantastic experience all round. Also free delivery and quick.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Urgent need for Gigaset spares quickly satisfied

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nearby with a colossal bang and took out the base station. I contacted LiGo about a spare. Lewis replied within the hour, and while the part I needed was no longer available, he recommended a new C575A base station was compatible and available. Even better, LiGo's price for the base station and one spare handset was the same as I could find just the base station anywhere else. The new kit arrived the next day, I plugged it in, and all the older handsets worked perfectly. Thanks to LiGo and Lewis, my landline was only off-line for 24 hours.

15 May 2026
Unprompted review

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