On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... See more
Company replied
I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With... See more
Company replied
As a trade professional, I have found working with Lightopia and Opal Masters to be such a smooth process. Opal is always kind and supportive and I always come away with the product I need at a grea... See more
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Company details
Written by the company
Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.
Contact info
3323 Hyland Ave e2, 92626, Costa Mesa, United States
- (877) 559-7516
- hello@lightopia.com
- lightopia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth the wait
Product took slightly over 3 months to arrive. Continued updates regarding the delay were appreciated.
5 December 2025
Reply from Lightopia
Hello,
I appreciate your patience. We’re glad the updates were helpful during the delay, and we appreciate you sticking with us while your product arrived. If you need anything else, we’re here to help!
The Lightopia Team
I had an excellent experience with…
I had an excellent experience with Frankie Rodriguez at Lightopia.
He was extremely helpful, patient, and responsive throughout the entire process.
Frankie provided clear communication, answered all my questions quickly,
and made the ordering process smooth and stress-free.
I really appreciate his professionalism and attention to detail.
Highly recommend working with Frankie if you want great customer service!
25 November 2025
Reply from Lightopia
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that Frankie was helpful, patient, and responsive throughout the process. We appreciate you choosing us!
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear you had a fantastic experience with both our product and our service. We truly appreciate you taking the time to share your feedback!
The Lightopia Team
Talk about a STATEMENT PIECE
Talk about a STATEMENT PIECE! This light fixture changed the room entirely and the quality is amazing. It casts the perfect warm glow and makes my dining room look so elegant and inviting. If you’re in the fence about it, get it. You will absolutely love it!
11 November 2025
Reply from Lightopia
Hello,
What a fantastic review—thank you! We’re delighted that the fixture made such a positive impact on your space and that its quality impressed you. Enjoy your stunning statement piece!
The Lightopia Team
Item exactly as described & well built
Item exactly as described & well built. Fast shipping too.
16 November 2025
Reply from Lightopia
Hello,
Thank you for your feedback! We’re delighted to hear the piece met your expectations in both quality and description. We hope it serves you well for years to come!
The Lightopia Team
Reply from Lightopia
Hello,
We truly appreciate your kind words! We’re delighted that you’re pleased with your lights and that our team was able to provide a great experience. Thank you for choosing us!
The Lightopia Team
gorgeous fixture
gorgeous fixture, brings the space to life and really completes the look. No issues with purchase, shipping, or quality. Easily installed. What more could you want?
19 November 2025
Reply from Lightopia
Hello,
Thank you so much for your excellent review! We’re thrilled to hear that the fixture helped bring your space to life. Enjoy your beautiful new addition!
The Lightopia Team
They are a trusted business and they…
They are a trusted business and they stands behind their product. I would purchase from them again without hesitation.
13 November 2025
Reply from Lightopia
Hello,
Thank you for your excellent feedback! We’re honored to have earned your trust and are thrilled that you’ve chosen to shop with us again. Standing behind our products and supporting our customers is extremely important to us. We appreciate you taking the time to share your experience!
The Lightopia Team
contacted Lightopia and they got back…
contacted Lightopia and they got back to me same day. had the piece i needed and shipped and received within the week. Very easy to work with and very courteous and professional.
11 November 2025
Reply from Lightopia
Hello,
Thank you so much for your kind review! We’re pleased to hear that our team was able to assist you promptly and provide the part you needed without delay. We truly appreciate your feedback and are glad you found the experience easy and professional. Please reach out anytime. We’re always here to help!
The Lightopia Team
Return issue
I have an item to return. Unused. Unopened. Ten days later I still don’t have the label to ship it back. In today’s online world, this is absurd.
8 November 2025
Reply from Lightopia
Hello,
Thank you for your feedback. I’m very sorry for the delay in sending your return label. That is absolutely not the experience we want our customers to have. I’ve gone ahead and prioritized your request so we can get the label to you as quickly as possible.
The Lightopia Team
Ordering was easy and my light fixture…
Ordering was easy and my light fixture arrived very quickly and in excellent condition.
5 November 2025
Reply from Lightopia
Hello,
Thank you so much for your review! We’re happy to hear that ordering was easy and that your light fixture arrived quickly and in excellent condition. We truly appreciate your choice and are here if you need anything else.
The Lightopia Team
thank you
thank you, my rep Frankie Rodriquez, was very helpful, efficient and thorough.
7 November 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your rep, Frankie. We appreciate your support.
The Lightopia Team
It was easy to walk the showroom and…
It was easy to walk the showroom and check out the products before purchasing. Glen is very easy to work with.
12 November 2025
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad you enjoyed your showroom experience and that Glenn was able to help you find the perfect products!
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your kind words! We’re glad the process was easy and that you’re enjoying your beautiful light!
The Lightopia Team
The floor lamp was exactly what we were…
The floor lamp was exactly what we were looking for. It was the perfect addition to our updated living room. We were also very pleased with the fast delivery.
10 November 2025
Reply from Lightopia
Hello,
Thank you for your review! We’re thrilled to hear the floor lamp was exactly what you were looking for and that you were pleased with the fast delivery!
The Lightopia Team
Glen always helps us pick the perfect…
Glen always helps us pick the perfect lightsand they are wonderful.
4 November 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your lights and your experience with our team, especially Glen. We appreciate your support and are glad we could help make your space exactly what you were looking for!
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad you’re happy with the quality and build of your lights. We appreciate your support!
The Lightopia Team
Opal was a pleasure to work with she…
Opal was a pleasure to work with she made everything easy. Their fixtures are stunning.
11 November 2025
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear that Opal was a pleasure to work with and made everything easy. We truly appreciate your feedback!
The Lightopia Team
Missings parts, delay delivery time, short shipped itemsMy light was missing a screw on the…
My light was missing a screw on the first order.
My second order was backordered 60 days.
My third order was short shipped. We ordered 3 lights and only received 1.
7 November 2025
Reply from Lightopia
Hello,
Thank you for taking the time to share this feedback. I’m very sorry for the repeated issues you’ve experienced with your orders. This is not the experience we want our customers to have. Please get in touch with our customer service team so we can investigate the missing items and resolve the situation as quickly as possible.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your review! We’re delighted to hear that you’re satisfied with your lights and the delivery experience. Enjoy your new pieces!
The Lightopia Team
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