On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... See more
Company replied
I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With... See more
Company replied
As a trade professional, I have found working with Lightopia and Opal Masters to be such a smooth process. Opal is always kind and supportive and I always come away with the product I need at a grea... See more
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Company details
Written by the company
Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.
Contact info
3323 Hyland Ave e2, 92626, Costa Mesa, United States
- (877) 559-7516
- hello@lightopia.com
- lightopia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Lightopia
Hello,
Thank you! We’re happy to hear your order arrived quickly
The Lightopia Team
Glen at the Costa Mesa store
Glen at the Costa Mesa store, did a great job, there were several things that had to be ordered and delivered to complete our Chandelier. All parts were delivered within the estimated time and we are ready for assembly!
3 January 2026
Reply from Lightopia
Hello,
Thank you for your kind words! We’re so glad Glenn could assist and that all the parts for your chandelier arrived on time.
The Lightopia Team
Excessive wait for product to ship
Excessive wait for product to ship. Waited over 6 months for product to ship (I call B.S. on supply chain excuse). Poor communication on when the product would be available. I always had to call for an update. The product itself was very nice but actual wiring was extremely difficult. Not a DIY install unless you have experience stripping extremely thin gauge wires, and stuffing a lot of wiring into a standard outlet box.
30 December 2025
Reply from Lightopia
Hello,
We apologize for the frustration this has caused and understand how disappointing long lead times and unclear updates can be. Extended delays are never our goal, and we regret that communication did not meet expectations throughout this process. Your feedback has been shared internally so we can improve how we set expectations and provide updates moving forward.
The Lightopia Team
The light was shipped missing a part
The light was shipped missing a part, and I'm still waiting for customer care to confirm they are sending the missing part.
1 January 2026
Reply from Lightopia
Hello,
We’re very sorry your light arrived missing a part and understand how frustrating the delay has been. Our Customer Care team is currently confirming shipment of the missing piece with the manufacturer and will follow up as soon as we have an update. Thank you for your patience as we work to resolve this matter.
The Lightopia Team
Nice lights from Lightopia
The lights we ordered from Lightopia are beautiful and well-made and priced fairly. The shipping took a bit longer than expected.
19 December 2025
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re so glad to hear you’re happy with the beauty and quality of your lights from Lightopia. We appreciate your patience with the shipping time and truly value your decision to choose us for your lighting needs.
The Lightopia Team
Help from the vendor
22 October 2025
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad to hear that assistance from the vendor was helpful. We appreciate you taking the time to share your experience.
The Lightopia Team
Great products and fast shipping!
3 September 2025
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re delighted that you’re satisfied with the products and shipping experience. We genuinely appreciate your support and look forward to working with you again soon.
The Lightopia Team
Stunning
The handmade pendant lights are absolutely stunning! Realizing they are handmade, one of the three was noticeably larger than the others. Lightopia accepted my return of the third for another fixture that is perfect.
26 December 2025
Reply from Lightopia
Hello,
Thank you so much! We’re thrilled to hear you love your handmade pendant light and appreciate you sharing your experience.
The Lightopia Team
Waited 6 months and for the wrong lamp
Waited 6 months and for the wrong lamp. Terrible QC.
19 December 2025
Reply from Lightopia
Hello,
We sincerely apologize for this experience. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you. Our team would welcome the opportunity to review this further and assist in resolving the issue.
The Lightopia Team
Buy with confidence
Great experience but more importantly, buy with confidence. Seamless experience from purchase to delivery. Item is high quality - I always struggle with purchasing furniture/fixtures online. I am worried what I receive is low quality and won’t look like the photos. I was delighted on the high quality the light fixture - It is comparable to items hundreds of dollar more expensive (e.g. Restoration Hardware). Will turn to Lightopia for all my future lighting needs.
26 December 2025
Reply from Lightopia
Hello,
Thank you for your wonderful review! We’re glad everything went smoothly from start to finish and truly appreciate your confidence in us.
The Lightopia Team
Great Experience
Great customer service (Glen Rocheleau), and quick, flawless delivery of the lights, which are gorgeous.
26 December 2025
Reply from Lightopia
Hello,
Thank you for the kind words! We’re delighted to hear that you had a great experience and that Glenn was able to assist you. We truly appreciate you taking the time to share your feedback.
The Lightopia Team
I had a great salesperson who had…
I had a great salesperson who had design experience, was friendly and flexible. I was able to purchase modern, high-quality lights at a great value.
19 December 2025
Reply from Lightopia
Hello,
Thank you for the excellent review! We’re happy to hear our team was able to provide knowledgeable, friendly, and flexible support.
The Lightopia Team
Greatest service!
19 December 2025
Reply from Lightopia
Hello,
Thank you! We truly appreciate you taking the time to share your experience.
The Lightopia Team
Great price, fast delivery, well packaged
You had a good price for the item(s) I purchased. It was EASY to make the purchase. The lamps came pretty quickly after ordered, were packed beautifully and are as seen.
16 December 2025
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re so glad you found the pricing competitive and the purchasing process easy. Enjoy your beautiful lamps!
The Lightopia Team
Prompt service and great product selection
Highly dependable and excellent high quality selection
16 December 2025
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re delighted to hear that you found our selection to be dependable and of high quality. We genuinely appreciate your support and look forward to assisting you again.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for the great review! We’re delighted that you’re satisfied with our pricing, quality, and fast delivery. We genuinely appreciate your support and look forward to assisting you again in the future.
The Lightopia Team
Dislike the product I received was not…
Dislike the product I received was not as pictured on the website, however I am being asked to pay for return shipping.
19 December 2025
Reply from Lightopia
Hello,
Thank you for your feedback. We apologize that the item you received did not meet your expectations. Since our products are shipped directly from our vendors, return shipping costs are the customer’s responsibility and are outlined in our return policy. Our team is always happy to help review options or assist with the return process if needed.
The Lightopia Team
Pendant arrive split in half
Pendant arrive split in half. Was not packaged well for such a heavy ceramic shade. I notified company and sent pictures and I am still waiting on a follow-up and reimbursement
17 December 2025
Reply from Lightopia
Hello,
Thank you for bringing this to our attention. We’re very sorry to hear your Pindot arrived damaged. This is not the experience we want our customers to have. Our team is reviewing your claim and will follow up shortly to ensure that this is resolved and reimbursement is completed as quickly as possible.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re pleased to hear that you were satisfied with the quality, packaging, and prompt delivery. We genuinely appreciate your support and look forward to assisting you again in the future.
The Lightopia Team
What lights?
I still do not have the lights that I ordered 12 days ago and the vendor for these lights is one state away. The original lights apparently were lost in the mail but there is no evidence they actually left the vendor. Customer service got involved several days ago and there is still no evidence the lights have shipped. Everything in the remodel is complete - but no lights. Lights that could have been sent over night once it was discovered that I did not have them. I doubt I will use Lightopia again. Everything is sent directly from the vendor and Lightopia does not appear to have any control over the vendors.
17 December 2025
Reply from Lightopia
Hello,
Thank you for taking the time to share your experience. We truly understand how frustrating it is to wait for lighting when the rest of your remodel is complete. Unfortunately, this shipment did not move as expected from the vendor, and we agree that the lack of precise tracking is unacceptable. Our team did get involved to investigate and push for a resolution, but we sincerely regret the delay and the inconvenience this caused. Your feedback is important to us and helps us work toward better communication and follow-through moving forward.
The Lightopia Team
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