Lighthouse Group (Training & Development) Ltd Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support received from the staff, particularly tutors and trainers, who are described as knowledgeable, approachable, and genuinely invested in their progress. The user experience is frequently praised for its well-structured and engaging courses, which effectively balance theory with practical application and are highly relevant to job roles. Many people appreciate the clear learning materials, guidance, and the consistent communication that made their learning journey smooth and stress-free. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, leading to significant improvements in confidence and skills. Though some people mentioned that being part of a rolling cohort of learners, with people leaving and joining intermittently, could be challenging, the support from tutors helped them get back on track.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting the excellent support and guidance... See more

User experience

People report positive experiences with user experience, finding it smooth, stress-free, and enjoyable.... See more

Service

Reviewers mention positive feedback about service, highlighting that everything was handled professionally,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more

Rated 5 out of 5 stars

I just passed my L3 team leader course with distinction, Lighthouse has been fantastic, and my tutor Lisa has been extremely supportive the whole way through. I would recommend Lighthouse to anyone

Rated 5 out of 5 stars

I recently complete the Coaching Professional Apprenticeship with Lighthouse. I found the experience to have been really positive. The structure and cadence of the training was spread out well. The tr... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thoroughly Recommended

The quality of the Tutors were excellent, very experienced, knowledgeable and inspirational leaders. The support team were amazing in providing guidance, support and help whenever needed, I definitely could not have completed my course without that level of support from the team, thank you!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful

They were so helpful and accommodating throughout my apprenticeship, especially Angie! She was there to help me throughout and answered any questions I had. I finished with a distinction - Thank you Angie!!!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!

I can not thank this company enough for the support they gave me throughout my course. The time and effort they put into helping me complete the course was great and to finish the course with a distinction was brilliant. 10 out of 10 without a doubt.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Leadership Apprenticeship, Level 5

I have just completed the Leadership Apprenticeship, Level 5. I have really enjoyed completing this course, as I have been able to enhance my learning around leadership and applying this to my practice. I have learnt a lot about myself and how to manage my own workload more effectively. In the role that I am currently working in, the learning opportunities married up perfectly with the my current workload. My tutor was really supportive and there for me when ever I needed advice or worried about any element of the course. Thank you to everyone within the Lighthouse team that has supported me.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Superb team delivering expert training

Superb team delivering expert training. From start to finish, the Lighthouse team were on hand and happy to help guide me through all the training and assignments, right up to Gateway for the End Point Assessment. My tutor, Vicki, gave excellent guidance and the necessary "prompts" when I fell behind due to external pressures. I don't think I would have made it to the end without this. Thank you to all involved, but especially Vicki and Niki for delivering the tutoring and training.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Business admin apprentice - 5 Stars

I thought the apprenticeship was really useful in helping me understand the various elements of business administration.

My tutor, Angie was brilliant and helped guide me through the process. I would recommend the apprenticeship to others

8 February 2023
Unprompted review
Rated 5 out of 5 stars

David as the course presenter was very knowledgeable and Angie as course tutor was a good source of information and support.

David as the course presenter was very knowledgeable and had a good delivery of the topics. The sessions were good spring boards to look for more information and the discussions helped me to understand the many different management tools out there. Angie as teh course tutor was always available with helpful advice.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful support from my course…

Wonderful support from my course mentor/lead Angela Jessup great encouragement and support and really helped me navigate the processes for the level 5 operations or departmental manager apprenticeship.

David as the course tutor was very knowledgeable about the topics taught and certainly improved and changed my mindset and gave me valuable tools (and lots of resources to tap into) for my tool box both professional and personally- I do miss the monthly teaching sessions.

9 December 2022
Unprompted review
Lighthouse Group (Training & Development) Ltd logo

Reply from Lighthouse Group (Training & Development) Ltd

It been an absolute pleasure working with you, Jo over the last 18 months, you made my job very easy. - Angela Jessup

Rated 5 out of 5 stars

World class support from my tutor Samm!

World class support from my tutor Samm Gardiner! Words of wisdom and encouragement at the times I needed it most, helping me navigate and oversee a long list of knowledge, skills and behaviours for the level 5 operations or departmental manager apprenticeship.

Judy was very knowledgeable about the topics taught and the assignments, while at times challenging, helped me think critically about business essential topics I had never really thought about that much before. It has broadened my professional view and I learned a lot from the experiences of my fellow course participants too.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

My course was professionally delivered with excellent resources and support throughout.
I learned many new skills while reinforcing existing ones. Management courses encourage implementation of knowledge learned while facilitating the learner’s personal development.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Cannot fault the training and support from Lighthouse in completing my leadership qualification. My tutor was incredibly helpful throughout and always came back to me quickly with answers to any questions. The course materials were easy to follow and explained well during the learning sessions. Would highly recommend.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I really enjoyed my time completing my Level 5 in Leadership and Management. The monthly workshops helped me develop personally and within the workplace. Half way through the course I was successful in getting a job as Admin Manager and I have the knowledge from the course to thank for that. A course I definitely recommended people undertake!

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

I really enjoyed my level 5 leadership and management apprenticeship, it gave me confidence and enabled me to learn new skills as well as open up doors for career opportunities.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Lighthouse courses come highly recommended

All the staff at Lighthouse are great and truly look after you during your course, providing the right level of support when needed. The teaching sessions are very thought provoking and interactive, enabling you to have that quality time to reflect on your own and others current practice. The sessions and course materials enable you to recognise what works in a modern, current working environment and gives you the tools and confidence to implement change where needed.

7 September 2022

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