Lighthouse Group (Training & Development) Ltd Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and dedication, highlighting their helpfulness and positive attitudes. Many people found the user experience to be very positive, with the company providing excellent service and clear communication throughout their learning journeys. Reviewers frequently mentioned feeling supported and guided, with the overall consensus being that the company's commitment to their development was clear. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being supportive,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the courses enjoyable and... See more

Service

Consumers find service to be positive. Many reviewers describe the company as professional, well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive a... See more

Rated 5 out of 5 stars

Many thanks Lighthouse for your patience and dedication to each and every one of your students. I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard wor... See more

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Sssts course

I found Lee to be absolutely brilliant in explaining the course and made the the whole course enjoyable cheers Lee

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed the Level 5 CMI…

I recently completed the Level 5 CMI Chartered Manager Programme with Lighthouse, and it was a really positive experience. Throughout the 18-month Level 5 CMI Operations Manager Apprenticeship, I was incredibly well supported by Jude and Samm.

My tutor, Jude, was absolutely amazing, always approachable, supportive, and encouraging throughout the entire journey.

Samm was also fantastic, highly responsive, always ready to help, and a great source of encouragement throughout the programme. No matter what challenges came up along the way, Samm was there to guide me and keep me motivated every step of the way.

Overall, Jude and Samm made this a fantastic experience, and I would highly recommend Lighthouse as a training provider.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great provider

Great provider, I enjoyed my apprenticeship and the support given to me was incredible, very helpful and supportive staff! I can highly recommend this provider to anyone wanting to learn and develop their skills and knowledge to get better at what they do, or change a career!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

The support received from the staff at…

The support received from the staff at Lighthouse has been second to none. Staff were available on email when needed and no issue was ever too big. I got help all the way to the end, going through all the processes to ensure everything was covered. Thank you to staff at Lighthouse.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I have just completed my L5 Coaching…

I have just completed my L5 Coaching Professional apprenticeship the support I received from my Tutor Julie was excellent, always willing to listen and provide guidance throughout. The course was well organised with good learning materials and instructions.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic learning provider

I've completed the Operations/Departmental Manager Level 5 Apprenticeship with Lighthouse. Samm, my tutor, was absolutely fantastic. She went above and beyond to make sure I stay motivated and continue with the course when I had a big change in my work situation. Her enthusiasm, guidance and supportiveness are absolutely next level.
Overall I found the company to be professional and well-organized.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 Business Administration

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Trainer Niki. I would definitely recommend Lighthouse as a training provider.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Level 5 Coaching Professional

I recently complete the Coaching Professional Apprenticeship with Lighthouse. I found the experience to have been really positive. The structure and cadence of the training was spread out well. The training provided by David was really useful, and covered both theory, practical application and feedback. My tutor Julie was also great, she was always on hand for support / queries and making the experience as smooth as possible.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Lighthouse !

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication through Lighthouse has been incredible and I can't thank them enough.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

You will learn with Lighthouse

I have just completed a level 5 Apprenticeship with Lighthouse, it was a wonderful learning experience for me, my tutor Samm was amazing, she helped and guided me through this course, giving me professional direction when i needed it, i achieved a distinction.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Lighthouse (and Angie) for my apprenticeship!

Just completed my Level 5 with thanks to Lighthouse, and have thoroughly enjoyed my apprenticeship! For various reasons, I ended up taking a large break in my apprenticeship journey and their tutor Angie was fantastic at helping me get back up to speed and EPA ready. The modules delivered by David were engaging and informative and relevant to my job role which was gratefully appreciated. Definitely recommend Lighthouse as a training provider who set you up for success

11 September 2025
Unprompted review
Rated 5 out of 5 stars

L5 Operations/Departmental Manager

I recently completed the L5 Operations/Departmental Manager programme and can highly recommend Lighthouse as a provider. The trainers, Jude and Michelle, were very knowledgeable and engaging. My tutor, Samm, was very supportive and gave valuable feedback on the assignments.
Overall, an enjoyable and rewarding experience

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Operations/Departmental Manager apprenticeship

I recently completed the CMI Level 5. The course was extremely well-structured, engaging, and directly relevant to my role. The learning resources, guidance, and support provided throughout were excellent, and I felt fully supported at every stage of the journey.

The programme has had a real impact on my confidence and leadership skills, and I’ve already been able to apply what I learned to improve my team’s performance and deliver better results at work. The mix of theory and practical application was spot on, making the course both challenging and rewarding.

I would highly recommend this apprenticeship to anyone looking to develop their management and leadership skills. It has not only enhanced my current role but also given me a solid foundation for future career progression.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Level 3 Business Administration apprenticeship

I recently completed my Level 3 Business Administration apprenticeship with The Lighthouse Group and achieved an overall grade of Distinction! I couldn’t be happier with the experience.

From start to finish, the support I received was excellent. My tutor was knowledgeable, approachable, and genuinely invested in my progress. The learning materials were clear and engaging, and I always felt encouraged to push myself and aim high.

What really stood out was how well the programme balanced real-world skills with academic knowledge – I’ve grown so much professionally and personally. The Lighthouse Group helped me build confidence, stay organised, and gain a solid understanding of business operations.

I would highly recommend The Lighthouse Group to anyone considering an apprenticeship. They truly care about your success and give you all the tools to achieve it. Grateful for the journey – thank you!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support for my apprenticeship

I have recently completed my Growing our Leaders Management and Leadership Apprenticeship with Lighthouse and have had a really positive experience. I unfortunately had to take two unexpected breaks in learning so the course took me longer than anticipated but the support and teaching I received from Lighthouse and in particular from Samm and Jude were fabulous. So supportive and welcoming and really held my hand when I needed it. Many thanks!

29 July 2025
Unprompted review

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