LifeStance Health Reviews 

My therapist is amazing! I love how she listens to what i say, and always has a response. She is smart and funny and makes me feel comfortable

Appointments are easy and helpful. Provider is attentive and cooperative.

Overall experience

Very easy to work with. Quick responses. Therapist is great.

Easy to work with organization. Office staff very responsive and timely in communications. Good web interface. My review of my therapist, posted elsewhere:

I have had the privilege of having Liz Michaud as a therapist for the past six months or so.

Liz is a very gifted and well-rounded individual. She has great integrity and professionalism, is very supportive, intuitive, sensitive, self-aware, tactful, socially/politically conscious, personable, kind, and creative. I have found every personal description in her extremely thoughtful profile on Lifestance Health to be accurate (hopefully you have taken the time to read it.) I highly recommend Liz

I have had some really great therapists and med doctors from Lifestance. I have also had one bad one but I won’t blame them for one person’s bad behavior. Mostly everyone has been super supportive and helpful in my recovery journey from PTSD and life’s issues. I really appreciate them and that I found them. They have made an impact for the better on my life. I would recommend Lifestance to anyone who needs a therapist or med doctor because they are flexible which makes life easier.

Very trust full than u for your help

Great clinician but horrible scheduling experience... I am a substitute teacher and frequently called in for unexpected absences. When that happened last week over the weekend I immediately notified my clinician that I couldn't make my Monday appointment. But because I cancelled "on a non-business day, less than 48 hours before my appointment", I was nicked for $75 anyway for a "missed appointment." No leeway, no exceptions! I immediately cancelled all my remaining appointments and am now looking for other therapy providers.

I accompanied my significant other to his first appointment with Jodie Ingersoll, NP, at LifeStance located in Bedford, New Hampshire. When we first entered the office, she was not warm and inviting during the whole appointment. She informed us that she did not review the medications with the patients through the computer system because it was the patient’s responsibility to keep track of their prescription refills and inform her through the LifeStance Patient Portal when patients needed refills. She would ask my significant other open-ended questions regarding his injuries and chronic pain, he would answer her questions, and she would inform him that she had nothing to do with his chronic pain or injuries. We wondered why she was asking the questions in the first place if she had nothing to do with it or didn’t have time during the appointment to discuss it. After approximately thirty minutes, she informed us that she had other patients waiting, had no more time to discuss anything further even to review prescriptions with my significant other, and hurried us out of her office. The second appointment with Jodie Ingersoll, NP, did not go any better, she informed him she would refer him to another provider, and when my significant other returned to our vehicle, he was very upset. We lodged a formal complaint through LifeStance online, then my significant other received a letter from Jodie Ingersoll, NP, reading he did not agree with the treatment plan and was terminated as a patient from LifeStance. We called to speak with a manager at LifeStance and was informed by the manager that the patient was not terminated because of the online complaint, but it clearly was retaliation against my significant other’s online complaint. Jodie Ingersoll, NP, was very impolite, unprofessional, and unfriendly during both appointments and the management of LifeStance would do nothing about the provider’s unprofessional conduct. LifeStance is a big corporation, they do not care about the patients, and they only care about how many patients they can see during the day to bill health insurance companies for money. My advice is to seek other MH facilities and stay clear of LifeStance.

I have been a patient with LifeStance Health for the past three years, and the quality of care has consistently improved over time.

I truly rely on LifeStance Health, and their services have made meaningful, positive changes in my life.

My providers are consistently responsive and supportive, even during periods when I did not have insurance. Together, we have found ways to make care accessible and effective. I am genuinely grateful for the dedication and reliability of the team.

I would highly recommend LifeStance Health to anyone seeking consistent, improving, and compassionate mental health care.

This is now the second provider I’ve had an issue with. I literally just scheduled a mental health appointment with her less than a month ago, and on the day of my appointment, I’m told she’s no longer with the company. That’s frustrating, especially since she had to have known ahead of time. The first provider was also a quick turnaround, so at this point I’m not sure if it’s the company or what, but it doesn’t feel reliable. On top of that, they still try to charge me for the visit even though I never got to see her, which makes it even worse. Based on my experience, I’d recommend looking into a different provider or company.

Dr Gary Matthews is aways a great listener!

I have really enjoyed having Lindsay as my therapist. She very quickly created a safe, nonjudgmental space for me to explore my emotions. She is understanding, kind, and very attentive. I’ve often had difficulty connecting with therapists, but I feel Lindsay’s unique professional experiences match well with my life and work experiences. This brings greater understanding and more fruitful sessions for me. Her patience and care when she reflects and responds to my challenges is very much appreciated. Her responses have resonated with me. I have felt much more balanced since working with Lindsay, and I’m so happy the universe sent her my way.

Recommend this service. It is user-friendly and utilizes a standardized platform for telehealth, Zoom, which simplifies the process. In contrast, other telehealth services I have tried have web applications that malfunction when receiving alerts, notifications, or incoming text or calls. This interference with video and audio/mic functionality is caused by banner notifications it seems and can kill a session— even in “silent” mode.

Everyone is always nice and helpful. Dr. Chin is great. She always listens and is very informative. I feel very comfortable dealing with her.

Sara is great to talk to. She listens and offers constructive feedback.

Understanding therapist who is interested in getting to know me and my needs. Helpful with ideas to relax and deal with emotions and circumstances. Lovely, efficient office.

I have had nothing but great experiences with LifeStance Health! Since I first called the set up my initial appointment through the present day. My provider really listens to me and the staff goes above and beyond to make sure that my needs are met! I would, and do recommend this program to everyone!

Dr Cox has been awesome. He was very easy to talk to and very polite and kind. He made me feel comfortable talking to him