This is hands down the best low-cost hot tub available. It offers more jets than many higher-priced models and is incredibly easy to maintain. This is actually the second time we’ve purchased this... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to purchase one of these without having to go through a middleman company and they were very easy to work with. I emailed back-and-forth with them a bunch before I felt comfortable. Save your... See more
Company replied
LS550 – Sea Salt/Espresso. Everything has been a great experience. The hot tub was delivered sooner than expected. All the instructions for set up and use made things run smoothly. We’ve had it for 2... See more
Company replied
I never thought it would be so easy. I tried buying the same item from Home Depot and it took hours and finally said to Jacuzzis available So I pressed your website for service. You should put out... See more
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Company details
Written by the company
We believe that connecting with you is at the heart of what makes our business successful. To build our communication with you, we offer Customer Care Experts Ready to Serve You; Live Chat, Phone, and Email Accessibility; and Quality Service beyond the “Big Box” retailer. With over 20 years in the hot tub industry, we’re honored to share our knowledge with you. We are happy to help you with Preparing for Hot Tub Ownership, Selecting your Hot Tub, and Caring for your Spa Water.
Build your Backyard Oasis
Written by the company
- Online Hot Tub Shopping made Quick and Easy
- Lifesmart Outlet is dedicated to providing customer service above and beyond the "Big Box" retailers. With over 20 years in the hot tub industry, we’re honored to share our knowledge with you. Lifesmart Hot Tubs provide an amazing value for luxury relaxation in your very own backyard, and our online shopping experience is built to be quick and easy for any experience level.
Our shipping promise
Free shipping on all Lifesmart Hot Tubs
Get free shipping straight to your door. Browse and pay right online and have your hot tub delivered to your home, rather than going through the trouble of a trip to the showroom.
Contact info
Manchester, United States
- 1-800-421-0971
- sales@lifesmartoutlet.com
- lifesmartoutlet.com
4.6
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Your sales rep in Tennessee was very…
Your sales rep in Tennessee was very pleasant to work even holding up delivery per my request wishing other companies were this accommodating
27 January 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Shopping online for a specialty item…
Shopping online for a specialty item can be stressful, but you handled every step smoothly—from browsing to checkout to delivery. The spa cover was just right and fits our spa perfectly.
2 December 2025
Unprompted review
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
I was happy to find a website supported…
I was happy to find a website supported by the manufacturer and found the parts and materials I needed. I've been so impressed with the LifeSmart hot tubs for their plug and play features, I recently purchased another.
8 December 2025
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Great detailed description of products…
Great detailed description of products made it easy to make our purchase decision.
6 December 2025
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Great prices, fast service!
Easy to find details about products! Prices are better than purchasing from retailers! Used the chat to ask questions and they were answered immediately! Also, shipping is much quicker than retailers.
17 January 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
The service guy was absolutely patient…
The service guy was absolutely patient and awesome!
2 December 2025
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
My experience ordering from Lifesmart…
My experience ordering from Lifesmart Outlet was flawless. I didn't require customer service support, so I cannot speak to that, but ordering was easy, shipping was fast in my opinion, and the delivery went well.
27 November 2025
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Very satisfied with the entire process
Very satisfied with the entire process. From purchase to delivery!
28 November 2025
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Just ordered
Just ordered. If the hot tub is on the same level as their customer service department I know I made the right choice!!!!
Customer service is excellent!!!!!!!
5 January 2026
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & we hope your new hot tub meet your expectations, too!
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
I have never had a hot tub before
I have never had a hot tub before. I had a lot of questions. I called two times before I ordered, once to find out the exact electrical needs for this tub to pass on to my electrician, the second time to order the tub and accessories. Both times the people I talked to were very friendly, helpful, and patient with all of my questions.
6 January 2026
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & we hope your new hot tub equally meets all of your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
1st time hot tub buyer
Getting solid information without a sales pitch. Shipping was as indicated. I have called Dan a few times for clarification and make additional purchases.
I'm happy with the process and results.
3 January 2026
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! Dan is a great resource, and the whole team benefits from his insight!
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Quick and professional service.
29 December 2025
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Very attractive
3 December 2025
Unprompted review
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
I’m glad I found you the cover came…
I’m glad I found you the cover came earlier right to my door and it’s the exact one fits perfectly
12 November 2025
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Placing the order was seamless
Placing the order was seamless. Website was informative and intuitive. Now let’s wait and see how the delivery and product perform.
17 December 2025
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com...keep us posted if you have questions or need assistance through the delivery process!
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