LifeLock logo
Visit website

LifeLock Reviews 

17,186
•
TrustScore 5 out of 5

4.9

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,385 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share how secure they feel knowing that monitoring services are active, noting that prompt alerts regarding suspicious account activities or credit inquiries provide deep peace of mind. Consumers appreciate the knowledgeable representatives and the smooth, reliable processes that keep their personal finances thoroughly protected against potential threats. Though some reviewers were not happy with customer support, individuals occasionally mentioned facing challenges with communication. These users noted receiving assistance from overseas representatives, struggling with password management without personal tech literacy, or encountering support staff unable to locate billing change records.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and accurate alerts regarding suspicious... See more

Response time

Reviewers express great satisfaction and appreciation regarding the rapid response time. Consumers... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being polite, patient,... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, fast, and... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction and peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I truly appreciate that LifeLock monitors my identity against thieves who would steal from me. I've spent my lifetime building up my credit and I don't want some selfish, evil person destroying it b... See more

Rated 5 out of 5 stars

When my Credit Card was stolen, I asked the manager in my department at the hospital what I should do. She told me about LifeLock, that was probably 23 years ago. I have added my husband to the pro... See more

Rated 5 out of 5 stars

I used to worry all the time because my social security number was compromised by someone I knew for decades before I discovered it. Now, eight years later, I won’t be without LifeLock. They even ke... See more

Rated 5 out of 5 stars

With the safe guards baked in the confidence in using the internet for commerce is high. Especially now that it seems we get notifications of information breeches from various companies in record num... See more

Company details

  1. Software Company

Why LifeLock?

Written by the company

Your personal information is not always in your control, which can expose you to identity theft. LifeLock, a leader in identity theft protection, helps protect this information by detecting and alerting you to identity threats you may not spot on your own. And if you do become a victim, a dedicated U.S.-based Identity Restoration Specialist will work to fix it--all backed by our Million Dollar Protection Package and money back guarantee. LifeLock has the highest reputation among identity theft protection brands and millions of customers trust us to help protect their identities.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(17,186)

6,821 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

LifeLock for Life!

LifeLock has been a part of our Financial lives for several years now. We can’t think of a better or more trusted app to have on our phones and our computers. Huge thanks to LifeLock and the team. Great job to everyone. We would highly recommend LifeLock to anyone else who is considering having financial peace of mind when it comes to data protection.

25 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look