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LifeLock Reviews 

17,207
•
TrustScore 5 out of 5

4.9

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 7,385 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share how secure they feel knowing that monitoring services are active, noting that prompt alerts regarding suspicious account activities or credit inquiries provide deep peace of mind. Consumers appreciate the knowledgeable representatives and the smooth, reliable processes that keep their personal finances thoroughly protected against potential threats. Though some reviewers were not happy with customer support, individuals occasionally mentioned facing challenges with communication. These users noted receiving assistance from overseas representatives, struggling with password management without personal tech literacy, or encountering support staff unable to locate billing change records.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and accurate alerts regarding suspicious... See more

Response time

Reviewers express great satisfaction and appreciation regarding the rapid response time. Consumers... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being polite, patient,... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, fast, and... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction and peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I truly appreciate that LifeLock monitors my identity against thieves who would steal from me. I've spent my lifetime building up my credit and I don't want some selfish, evil person destroying it b... See more

Rated 5 out of 5 stars

When my Credit Card was stolen, I asked the manager in my department at the hospital what I should do. She told me about LifeLock, that was probably 23 years ago. I have added my husband to the pro... See more

Rated 5 out of 5 stars

I used to worry all the time because my social security number was compromised by someone I knew for decades before I discovered it. Now, eight years later, I won’t be without LifeLock. They even ke... See more

Rated 5 out of 5 stars

With the safe guards baked in the confidence in using the internet for commerce is high. Especially now that it seems we get notifications of information breeches from various companies in record num... See more

Company details

  1. Software Company

Why LifeLock?

Written by the company

Your personal information is not always in your control, which can expose you to identity theft. LifeLock, a leader in identity theft protection, helps protect this information by detecting and alerting you to identity threats you may not spot on your own. And if you do become a victim, a dedicated U.S.-based Identity Restoration Specialist will work to fix it--all backed by our Million Dollar Protection Package and money back guarantee. LifeLock has the highest reputation among identity theft protection brands and millions of customers trust us to help protect their identities.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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4.9

All reviews

(17,207)

6,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

LifeLock Security

LifeLock is a great way to watch for fraudulent transactions and maintain a watch on your own expenditures. I have had their service for over 5 years and have been very grateful for their oversight and support. They have found and assisted in the recovery from fraudulent transactions. I will definitely continue my contract with this organization.

1 October 2026
Rated 5 out of 5 stars

Thank you LifeLock

Thank you LifeLock! I appreciate all that you do. If there is anything out of the ordinary or odd you always alert me. Thank you.

30 September 2026
Rated 5 out of 5 stars

Problem Solver

I thought Tripiti from India was helpful and solved my problem with Norton. She was patient and understanding. I was the problem and she fixed it.

29 September 2026
Rated 5 out of 5 stars

LifeLock is well worth it

Identity theft and credit card fraud are not an if, but a when. I have had LifeLock help me navigate several of these issues, even though I am very careful. They offer excellent and calming advice as well as help to correct these difficult problems. It is a great service that is well known and prestigious.

4 August 2026

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