Customer support needs to be better. Most of the time, my food is delivered way more late than the tentative time. In many cases I have to call the restaurant by myself. This platform does nothing o... See more
Company replied
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I've had so far a good experience with Lieferando and its easy to order from the app itself. Its just the delivery time is usually not accurate. But the prices are cheaper and more affordable than Foo... See more
Company replied
The site is easy to navigate, has good filter functions so that you can find the thing your in the mood for fast. The tracking of the food is often times inaccurate.
Company replied
Ordered food through Lieferando in Austria and never received it. order WFYX4F .The courier came to my hotel but did not deliver the food to my room and did not leave it at the reception. The h... See more
Company replied
Company details
Written by the company
Einfach Essen bestellen in Österreich via Lieferservice.at! Heute Lust auf Pizza, Sushi, Chinesisch oder Vegetarisch? Wähle aus über 2.000 Restaurants.
Contact info
Netherlands
- lieferando.at
2.8
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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easy and on time.
8 August 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The drivers are very slow
The drivers are very slow, they don’t come to my apartment?
They call me from a blocked number, and always make me come outside to them.
4 August 2018
Unprompted review
Reply from Lieferservice.at
Dear Morgan,
we are very sorry for the inconveniences.
Please send us an email to support@lieferservice.at with more detailed information regarding your order and the restaurant.
Best regards,
Svenja
Team Lieferservice.at
Everything ok
24 July 2018
Unprompted review
Payment by bank card on delivery
It would be good that more restauranats have option to pay by bank card on delivery ("pin at home").
Can you make possible to filter restaurants by payment options so that we can easily see which one s have option we prefer?
23 June 2018
Unprompted review
Reply from Lieferservice.at
Hey Marina,
thank you for your feedback.
The payment methods are chosen by each restaurant itself. Unfortunately we have no influence on this.
All the best,
Jenny
Team Lieferservice.at
Keep going 😊
8 May 2018
Unprompted review
YUMMY
Pommes waren super frisch, ChickenWings mega lecker und die ChickenNuggets PERFECT
14 March 2018
Unprompted review
toll!
I had some troubles with the payment system and the customer service fixed my issue immediately without too much effort from me!
26 February 2018
Unprompted review
Quick and easy :)
17 January 2018
Unprompted review
Great service
Great service! One time my order was not delivered due to the crash, I got full refund and a coupon for ca. 8Eur.
9 January 2018
Unprompted review
Hat alles super funktioniert.
20 December 2017
Unprompted review
Every thing is okey
22 November 2017
Unprompted review
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