Libra Baby Ltd Reviews 

21
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Baby Store

Written by the company

At Libra Baby Ltd, we understand that time is precious, especially in the life of a breastfeeding mother. Our journey began with a simple, yet profound understanding: when it comes to breastfeeding, mothers need support and the right products immediately, not weeks later. This is why we're committed to providing high-quality breastfeeding aids and accessories that are readily available, without the long wait times often associated with ordering from abroad. Our founder, a mother herself, experienced first-hand the challenges and struggles of breastfeeding. Faced with the difficulty of finding timely and suitable products to support her own journey, she was inspired to ensure that other mothers wouldn't have to endure the same hardships. This personal experience is at the heart of everything we do at Libra Baby Ltd. We believe in empowering breastfeeding mothers with the products they need, exactly when they need them. Our range is thoughtfully curated, keeping in mind the immediate needs, comfort, and well-being of both mother and child during this beautiful, yet often challenging phase of life.


Contact info

3.7

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(21)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glad to find Lacteck flanges among your products

I was glad and relieved to be able to buy the lacteck flanges without fear of having to pay extra customs fees, as i would have had to if ordered from the States.

So I am thankful you have that reference on your website.
The order was delivered quite quickly to me in the South of France.
And now I pump like never before thanks to you!
Thank you!

30 April 2024
Rated 1 out of 5 stars

big disappointment

Pumping pal - promised everything and gave nothing. It continues to hurt and no longer expresses milk. big disappointment

18 March 2024
Libra Baby Ltd logo

Reply from Libra Baby Ltd

Hello Ila, you are posting a 1 star review for us as a business. This is not a product review site but a review of Libra Baby itself? Please can you remove your review, as you are reviewing Pumpin Pals, not Libra Baby.

Rated 5 out of 5 stars

Impecable service

Impecable service. The team processed my order early and outside of their working hours, which hugely benefited me as I needed the item urgently.

3 March 2024
Libra Baby Ltd logo

Reply from Libra Baby Ltd

Thanks very much Michelle!

Rated 5 out of 5 stars

InnovixLabs Full Spectrum Vitamin K2

I take this along with 4000 IUs of Vitamin D3 a day as together they support both bone and cardiovascular health. At the moment Libra Baby sells the cheapest InnovixLabs K2 that I could find.

24 January 2024
Libra Baby Ltd logo

Reply from Libra Baby Ltd

Thanks Lili - yes we love the Innovix Brand.

Rated 5 out of 5 stars

Quick delivery!

Bought some pumping supplies from here. Arrived very quickly!

17 January 2024
Libra Baby Ltd logo

Reply from Libra Baby Ltd

That's great Muireann! Best of luck.

Rated 4 out of 5 stars

Good service

Impressed by quick delivery experience,immediate contact service and detail information about the order

11 January 2024
Libra Baby Ltd logo

Reply from Libra Baby Ltd

Thank you Sumaira.

Rated 5 out of 5 stars

Love Libra Baby!

Libra baby are great, I couldn't recommend more. Their stock is very good quality, they are one of few UK stockists of legendairy supplements which I was interested in trying, the pricing is very fair. They have extremely prompt shipping and delivery and often the products arrive early. They also have quick response time when contacting them, even if you come away from the online chat they get back to you and you are notified via email. All in all, really fab company!

7 January 2024
Unprompted review
Libra Baby Ltd logo

Reply from Libra Baby Ltd

Thank you so much, Blaize!

Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look