Lialys Reviews 

Shipped and received fairly quickly. Where beautifully placed in a soft bag with a red ribbon. Which is so lovely to receive them like that. I immediately took one out and tired it in my hair. It worked beautifully. It slide in perfectly and actually stayed in place and never came out. I was extremely pleased and very happy. They do not hurt my head one bit. And I had my mine in for hours and even had it in when I had a nap. Woke up and my hair pin was still in place and my hair looked the same as when I first placed the pin in the morning. Very well made hair pin. I placed my pin on my pj top and I forgot it was there when I went to bed. And I roll around alot at night in my sleep. I woke up and saw my hair pin on my top and I was so worried it was broken. But it was not. It was in perfect condition and I used it that day and had no problems. I really love this hair pin and all the different ways you can use it. Best hair pin I ever bought. So happy I decided to purchase these. Definitely will recommend.

My experience has been, apart from producing a beautiful ,functional product, Lialys provides excellent customer care. The Team really care, not just about their product, but want to ensure a connection with their customers.

My order arrived in a timely fashion. I appreciate very much the follow up email with tutorial that was so helpful.

They are beautiful but don’t hold my hair. I probably need the full size, it the petite.

Avoid if you have fine hair
No grip and just becomes loose. Not as described and wouldnt refund unless I sent back to france!?

Ordering was easy and the product arrived fairly quickly. I gave some to friends and I kept some for myself. The hairpins hold my hair very well. They seem to be more secure in wavy/curly hair than in super smooth hair.

The lialys team offered great after care. Polite, helpful and a successful purchase. Thank you.

I purchased a two for one offer in November but never received 3 tortoise hairpins that were part of the order. I sent photos and emailed over four times and now after saying they were sending them, two months later yesterday they now emailed to say the order was fulfilled. Terrible experience.

Also the hairpins are not nearly as good as the ones I purchased on Amazon which were much cheaper and come in sets of ten for a quarter of the cost. My advice is do not buy from Lialys as it is a waste of time and money.

Hello there..I’m Marty..a grandmom with long, curly, wavy, prone to frizzies hair..when the humidity rises. I live in the Northern Sierra Nevada, a high, mountain Desert. I love the design and concept of your French-inspired hair pins, but, honestly, I am having a heck of a time figuring out how, and in what way to use them. When I pull both sides of hair to secure at back of head, they fall out.. when I twist my hair up into a bun and use them to secure it.. they fall out🤦🏼‍♀️I know it’s my problem, and I have watched the video several times,and I am a little frustrated..but, I will keep trying until I figure it out🤭 I purchased 6 pins.. 3 in tortoise, and 3 in black, and I do find them fascinating..so back to the drawing board! thank you,Love, Grandmar🥰

Pins are mid, but the service is terrible. I bought 6, one snapped, I reached out, was offered a refund or replacement, opted for replacement as it takes multiple to hold my hair and after multiple emails and 7 weeks was then told, sorry, we changed our minds and won't be replacing the pin. I would not recommend doing business with this company.

I thought ordering was straightforward, delivery was good, packaging was good, presentation was good hair pins were nice colour. I still don't know how to make them grip the hair :(

Appalling company that rips off people.

Hair clips absolute garbage. They do not look as luxurious as the pictures online so don't let them fool you. The gold branding comes off straight away. The clips do not hold, they are crap!

As for their 30 day risk free bs, they lie.

You contact them several times and they ghost you once they have taken your money.

I am fighting through my bank to organise a refund as they have intentionally ghosted me.

Note; these are cheap Chinese shite. Claim they are from France but my parcel was sent from China.

Absolute joke!

I loved how quickly my parcel of them came and how they were presented. I'm learning and enjoying them more and more.

I love the hairpins, they totally do as promised. Unfortunately the beautiful gold ornament is gone after 2 uses which makes the pin look quite boring. Would be good to make this paint more durable, because it just makes the pin look so glamourous. Delivery to WA was quite long. Otherwise, love them and wear them every day.

I have great success with the pins so far! Initially I began trying to grab too much hair and it wasn’t working out very well - but then less hair, 1-3 pins and it was snug and stylish. New work-do coming in hot!
The customer service was very prompt and helpful - my package got delivered to the wrong address.. and they were ready to send another package for me. Luckily it was a neighbouring street and my neighbour came and delivered the pins to me. No second package needed - thank you Lialys team :)

So pretty and practical easy to use

Don’t work- don’t be fooled by all the clever social media adverts!! They don’t hold in place and slip out…. And terrible return policy as you have to pay for shipment to France and then you only get 50% back. Such a shame…. But they will clearly be making a small fortune!!

They are great clips, hold my hair back great, easy to use

Very good customer service, helped with a shipping issue

I originally bought these for myself. I loved the way they looked and held my hair so much I bought a set for all the ladies at our Christmas celebration. Sent along the link to the tutorial and they loved them.