Lialys Reviews 

863
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 539 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the hair pins are very pretty, comfortable to wear daily, and add a stylish touch once you get used to them. Many buyers also appreciate the prompt shipping times and the protective, classy packaging that arrives with their purchases. Some reviewers were not happy with the product dimensions, noting that the clips are much smaller than expected and struggle to hold fine hair securely. However, some people mentioned issues with durability and grip, stating that the plastic material can break and the pins frequently slip out of place.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Quality

Customers consistently note mixed experiences with quality regarding the hairpins. While many reviewers... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as reviewers reported starkly contrasting... See more

Order

Reviewers highlight ambiguous aspects of placing an order, with some consumers praising the straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the hairpins, they totally do as promised. Unfortunately the beautiful gold ornament is gone after 2 uses which makes the pin look quite boring. Would be good to make this paint more durable, b... See more

Rated 4 out of 5 stars

Nicely packaged appears sturdy but much smaller than expected from watching video. A little expensive for something so small. The free extra set quantifies the price. But one set at full price is rath... See more

Rated 4 out of 5 stars

The product is excellent. Great idea. However, I have one similar clip that is very old, the same shape made about90 years ago. Your clip is better. I will enjoy using the clip. Congratulations... See more

Rated 4 out of 5 stars

Ordering and delivery were good with email notification and tracking ability. I thought the pins would be larger. Looks like there is a larger version that I think would work better in my hair.


Company details


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3.6

Average

TrustScore 3.5 out of 5

863 reviews

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No recent history of asking for reviews

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3.6

All reviews

(863)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Honestly this is so expensive but works…

Honestly this is so expensive but works zero doesn’t hold hair at all unless you have very thinner hair possible hold
Also not that much impressive as shown in advertising will not buy again ever

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Love these hairpins

Love these hairpins. It takes a little bit of practice but once you’ve got the knack it works like a charm.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Practice will lead to success!

I’m definitely still on the learning curve to using the hair clips. I very much appreciate the emails with tutorials and checking in to see how it’s going! I’m getting better each time I use them!

6 February 2026
Unprompted review
Rated 2 out of 5 stars

Don't waste your money -- useless junk

Only giving them 2 stars for replacing the first shipment that went missing. First off, they use the unreliable final-mile delivery service GoFo. It took a couple of weeks to get the order and when I got a text saying it had been delivered, it was the morning after a windy blizzard and when I checked my front porch and mailbox there was no package. Contacted Lialys and they got a photo from GoFo supposedly showing a small white envelope lying on my exposed front porch, after dark. Why it was not placed in the adjacent mailbox, also a square bin I keep out there for packages or even on the wooden bench, is beyond me. I checked the entire yard and asked neighbors -- nobody had seen it. There are multiple reports of GoFo drivers shooting "proof of delivery" pics and then stealing the packages. It took several exchanges with Lialys to get them to send me a replacement for no charge. Got them a few days ago and still regret spending over $30 for 6 flimsy and too short pieces of plastic that don't work. My hair is shoulder length and thick with slight wave and no matter how I try them they do not work or stay in place. I did manage at one point to somewhat secure a chignon wrap (I had formed it over a ponytail secured with a covered elastic -- only way I can make the stubby Lialys stick at all) but it looked messy no matter how much I repositioned it. But less than an hour later I realized it had fallen out at some point while I was grocery shopping and I couldn't find it when I searched the store and my car.

This is an overpriced useless gizmo, despite the fancy marketing. Nothing "prestige" about it. I have had French made barettes and clips in the past that were actually the best hair styling accessories I ever used, but I'm betting these are junk from Asia. Also betting within months or even weeks , knockoffs of these for a few bucks each will be everywhere. Still useless at a fraction of the price.

So kudos for them replacing a set for no charge, but still a useless junk product. I know I can't return them without losing money. They will only refund a fraction, if anything, plus I have to pay shipping and am doubtful that even if I sent it requesting signed receipt of delivery that they will comply (most of these offshore companies don't honor that). Much more profitable to claim they never got it back.

Maybe I can give them away to friends with shorter curlier hair. From now on I will not order anything on line unless the order site clearly states "full refund" on any guarantee.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

I have contacted you numerous times and…

I have contacted you numerous times and have never heard back. You advertised it works for fine hair, they just fall out. You state if unhappy there was a refund only to find out I was responsible for sending overseas which is not feasible so I asked for the half refund that you offered. No response. Will definitely write a review.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Classy hair pins

Shipping was super fast.
These took awhile to master, the tutorials helped a lot. Love how something so simple can be so classy! Easily goes from everyday to dressed up.
Plus so comfortable- game changer

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Your hair pins look so much better than…

Your hair pins look so much better than traditional bobby pins. They are unique and look pretty. Unfortunately, my hair is thin, so your pins won't stay in place. Smaller pins for thin hair may be a better option for people like me.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I love my hair pins

I love my hair pins! Both sets I received are beautiful. They work so well with my long hair for half-up or all-the-way-up hairstyles. Great for both formal wear, and adding elegance to a casual everyday outfit.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Disappointed!

The service was good, however, the product has really disappointed me. I have fine, thin hair and the pins just fall right out. I saw a video where the woman was using mini hair pins and they might work better for my hair type, however, they were not mentioned or offered on your website. I do not recommend the hairpins for fine, thin hair .
Tamara E.

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Excellent, add elegance at short notice.

The product is excellent. Great idea. However, I have one similar clip that is very old, the same shape made about90 years ago. Your clip is better. I will enjoy using the clip. Congratulations hope your business grows.
Irene

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Feel-Good Pins

These pins are no-pain and it's hard to explain but they FEEL so nice! It is a clever design and they slide into my hair easily yet hold my hair in place.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

curly hair looks

I have curly hair. The Lialys pins grabs the hair and holds in place very comfortably and it looks great!
I need a few more trys to get it right, but so far so good.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Well

Well, I recently ordered the prestige box. And I was very excited, but it was stolen right out of the package. Only the hair pins were stolen not the box or ribbon so I am still patiently waiting for the replacement to arrive. But I am not sure how many days that will take looking forward to receiving it.

16 January 2026
Unprompted review

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