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LHH Reviews 192

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff as knowledgeable, adaptable, and supportive, providing excellent guidance and encouragement during career transitions. Many people appreciate the practical suggestions, helpful sessions, and the overall positive and professional approach of the coaches. The resources, tools, and webinars provided are consistently praised for their usefulness in job searching and career development, helping individuals regain confidence and navigate challenging times. However, some customers also noted issues with the service, describing it as poor, inefficient, and even useless, with promises not being delivered. A few other people also felt that communication and follow-through were unprofessional, citing instances of unreturned calls and emails, and contradictory advice from different coaches.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting outstanding support, helpful coaching,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the outstanding, personalized,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as exceptional and... See more

Customer communications

Users describe ambiguous interactions with contact, with some reporting positive experiences where they were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heather from LHH was exactly what I needed. In LHH I found a coach who was a perfect mix of kind encouragement and broad knowledge as well as always finding answers for me and knowing where we could... See more

Company replied

Rated 5 out of 5 stars

Sally Walker at LHH has been a fantastic support during a time when I was looking for a new job. She asked what kind of support I wanted, provided accountability to keep me on track, and made lots... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. Ray my coach was brilliant, he made me feel confident again and was very helpful. The courses I did online were also very helpful in finding me my next job. Would recomm... See more

Company replied

Rated 5 out of 5 stars

My 1:1 career coach, Robin Moriartes was very helpful and encouraging all throughout my time with LHH. Her expertise and guidance really helped to keep me sane and grounded after a layoff during my c... See more


Company details

Written by the company

At LHH, we believe work should be meaningful, fulfilling, and connected. Our vision? To create a beautiful working world—a world where people and businesses are empowered to achieve bold ambitions. That's why we've designed solutions to address each stage of the talent journey, crafted with human care and proven expertise. These include: HR & Talent Advisory, Recruitment Solutions, Leadership Development & Coaching, Career Transition & Mobility, and Upskilling & Reskilling. With more than 50 years of experience, our network of over 12,000 professionals, across 60+ countries, supports organizations worldwide, and we are strengthened by our position within The Adecco Group, the world’s leading talent company. Visit our website to find out more about how we can support you or your business: www.lhh.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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Rated 1 out of 5 stars

Good training

26 October 2022
Unprompted review
LHH logo

Reply from LHH

Hi Neelofer,

Thank you for your review, and we are sorry to hear that you are unhappy with the experience you have received with the company. We value all feedback and please be assured that having reviewed your comments, and will be taking this onboard with the relevant teams to help in improving our service to you in future. If you are continuing to experience issues with the matter at hand, please do reach out to us Via headoffice@adeccogroup.com and we’ll endeavour to resolve this as soon as possible.

Kind Regards
Alex

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