Customer service it helpful and friendly, but response is a bit slow. Overall, levelone servers are experience and know what they are doing. I highly recommend using them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like this company, which I have just started using for myself and my business. They are very helpful and respectful. If you're looking for somewhere to get a server and not have to worry about all t... See more
It's been a blast working with Ian and his team. Amazing colo prices with top notch ddos protection, you can't find that anywhere else. Only located in Texas which could be a concern for some people... See more
I was a customer on leveloneservers for at least 8 months, the hardware was quite good for my needs, I had 4 servers with them during this time, without any kind of crashes or hardware failures. In... See more
4.3
Excellent
49 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutetly phenominal
Absolutely great service. Had issues with a prior datacenter getting things installed in a some-what timely manner, so, I decided to move my server to LevelOne. Same-day setup, great support, and good pricing. I recommend this host to anyone looking for great colocation.
UPDATE:
Recently, I stepped away from LevelOne Servers to move towards a different colocation provider (mainly to upgrade to a full rack rather than single U colocation). After doing so, it appeared that both Ian and Amit didn't really care about keeping me as a client (I guess that's somewhat common), however, I was banned out of their Discord after making an extremely valid point about a reprimand made towards another user. I can say that LevelOne Servers is a good colocation provider, however, they do have their quirks. In the past couple of days, they've had some network problems (which it seems like they're attempting to resolve), however, they still have some management problems to figure out.
14 November 2020
Unprompted review
Reply from Leveloneservers
Hello Jake,
Thank you for taking the time to update your review. We do our best to offer a great service to our clients though occasionally we fall short. I hope your new colocation provider is working out well for you. We will take your input in the review under advisement.
If you need anything at all you can always reach out to myself (Ian) or other management via direct PM on Discord.
Great Hosting
Amazing Server!! I have always had great look with them no downtime always great service!!
30 October 2020
Unprompted review
Leveloneservers is awesome
Leveloneservers is awesome. No other company can match the quality, support, or effort they give into their customers. All employees are willing to help and know what they’re doing. Hardware wise, everything is amazing. Love these guys!
23 October 2020
Unprompted review
THESE GUYS ROCK!!!
Words can not express the level of service you get from these guys. The network is amazing. The staff are absolutely astonishing in caring and response time if you ever need them. I would never trust another company to handle my business servers EVER. If you need help in deciding where to trust your business and or servers LOOK NO MORE!!!!
Take it from me, I am very picky and I have tried many services from many different people and this one by far will always have my business.
Ian , Carlos, Vanya, Gamearoo you guys rock and because of the rock solid service and rock solid support, Level One Servers is the only place my business will be!
(I have 1 Dedicated server and 3 VPS with them currently)
25 June 2020
Great Company
I have been using LevelOneServers for the past few months. During that time I have had nothing but great experiences with them!
Ian is a great business owner and very great to deal with!
24 June 2020
Unprompted review
Love the company!
I have been a client with the company for the past 8 months, and I have had their dedicated server for 2 months. Gotta say It's awesome! Love their service, prices, and staff!
24 June 2020
Unprompted review
Great Company
I've had my colocations with them for 3 years and services held out great. Everything including the price as well as the perks balance each other nicely. Owner is a great person as well to talk with.
24 June 2020
Unprompted review
Had colocation services with them for…
Had colocation services with them for almost 2 months and so far I am very happy with them.
24 June 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.