Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more
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Review summary
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Spoke with Ian via email about a broken Leuchtturm1917 mechanical pencil. He couldn't have been more helpful. Rare these days. Left me with nothing but positive feeling towards your business and told... See more
I have been buying your planners for over ten years and have never been disappointed. The paper is extremely good for use with liquid pens and the binding and set out are excellent. Thanks
All the products that I have bought from Leuchtturm1917 are of excellent quality. You may pay a little more, but the reward is in the long-lasting quality, rarely, if ever, found today.
Company details
Written by the company
Notebooks, Planners and Diaries from Leuchtturm1917
Contact info
Unit 6, 30 Perry Street, 2036, Sydney, Australia
- (02) 9695 7055
- leuchtturm1917.com.au
4.8
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great product and service
Great product first and foremost - ordered two - for self and a requested gift. Speedy, easy delivery.
20 November 2024
Love the products
Love the products. The paper is in good quality, write well, even with fountain pen, it doesn’t let ink bleed through. I have been buying them for years.
19 November 2024
yes love the product and love the…
yes love the product and love the service. The A6 size diary is perfect, I have been buying it for years. Only wish it came in the lobster colour... otherwise 10/10
merry christmas
10 November 2024
Quality product which is always…
Quality product which is always consistent and great quick delivery time
12 November 2024
We were invited in to see the other…
We were invited in to see the other products and it was a very friendly and easy shopping experience.
22 October 2024
Great delivery
20 October 2024
Amazing customer service
Amazing customer service: after advising of an error in embossing, a new notebook (with the correction made) was sent the very same day which was a surprise and a delight! Many thanks team.
18 August 2024
Really like the mini diary
Really like the mini diary. It fits into a handbag very well. I have been buying this diary for many years.
23 September 2024
Awesome product, great people 😊
Simply put …very high quality pencil…😊
The staff were amazing. Friendly, helpful …would highly recommend 👍
22 September 2024
Excellent paper Quality for Fountain Pen use.
The diary uses a very fine surface of 100gsm paper ? which works very well with fountain pens.
24 September 2024
Good learning journal, poor finish journal
Hi! I love the learning journal, but I am dissapointed with the finish journal. It looks to me like very little advice or rather quotes that are supposed to motivate you rather than a real guidance as to finish projects. Moreover the whole topic of finishing is not really covered. You're getting some very few tips on how to make a plan for your project - but really very little. And then the whole magic of how to really finish something remains a secret again. Designed well but hardly any content. Would send it back if it wasn't so expensive to send it away.
18 September 2024
Great notebook's and good service with…
Great notebook's and good service with prompt dispatch. Good communication
11 September 2024
Love my planner!
25 August 2024
Excellent diary
The diary arrived fairly promptly but had minor damage. These things happen in the mail so that’s not Leuchtturm1917 Australia’s fault. Initially, when I used their online form to send a photo and ask for help there was a problem with communication. After making further contact Leuchtturm1917 Australia sent a new diary. The diary is excellent and I can recommend them.
14 August 2024
Reply from LEUCHTTURM1917 Australia
i am sorry your order arrived with damage. the online form system may have failed at the time you submitted the photo. I will send you a replacement diary today.
Product never arrived however supplier was excellent in assisting me
Product never arrived. Auspost asked for the supplier to contact them. I tried to raise a support ticket with you but received no reply. I would like to speak with someone reference this issue please.
Update: received reply from Leuchtturm below. Will update again when issue resolved. 20 Aug 24.
2nd Update: I received the delivery express post in perfect order, Thankyou for your handling of my concerns. 22 Aug 24
22 July 2024
Reply from LEUCHTTURM1917 Australia
Thank you for your feedback on your recent purchase. Unfortunately, Australia post hasn't notify us of your enquiry. I have looked at your tracking details for your parcel and have lodged a missing parcel enquiry with Australia Post also. I will also arrange for your order to be resent out from our warehouse.
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