This platform is among my top 3 swap sites. Great service, extremely good customer support, they’re there always and solve issues almost instantly. Highly recommend!
Company replied
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See what reviewers are saying
I only write reviews when necessary! Contrary to most other semi-decentralized "swap-services" this one actually works, and does not instantly try to scam you with fake AML concerns and insane KY... See more
Company replied
Gotta say these guys really excel as XMR-swappers - with good rates and middlish execution-times as per Trocador - and THEN they warn they may await 150 confirmations - but actually complete the swap... See more
Company replied
Very professional. An example for the industry. When there are issues they are resolved instantly. Fully transparent with customers, no fund freezing for made up reasons. Everything you could hope for... See more
Company replied
Company details
- Currency Exchange Service
- also in
- Alternative Financial Service
- Cryptocurrency Service
- Finance Broker
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
LetsExchange ceased operations on October 1, 2026.
Written by the company
- Swap thousands of crypto assets
- Choose from 6,000+ cryptocurrencies across 300+ blockchain networks – from BTC and ETH to niche tokens.
- Move crypto across networks
- Swap assets between supported blockchain networks, including stablecoins such as USDT and USDC, in one cross-chain flow.
- Know what you’re getting
- Lock in a fixed rate and know the amount you’ll receive before you swap.
- Get more from your swap
- LetsExchange checks multiple swap providers to help you get a competitive swap result.
- Buy crypto with fiat
- Use cards and other supported payment methods to buy crypto through trusted payment providers.
- Turn crypto into fiat
- Sell supported crypto for fiat through trusted payment providers and convenient payout methods.
- Go beyond the usual coins
- Access RWA, to memecoins, and niche cryptocurrencies.
- Keep your swap private
- Swap crypto, sharing only the information needed to complete the exchange.
- Follow your swap
- Track your swap status and see when the exchanged assets are sent to your receiving wallet
- No hidden fees
- Applicable swap fees are already reflected in the amount shown before you proceed.
Assistance whenever you need it
24/7 customer assistance
The LetsExchange team is available 24/7 to assist users with questions and issues related to their swaps.
Contact info
Seychelles
- hello@letsexchange.io
- letsexchange.io
Swap, buy, and sell crypto hassle-free
You should know
4.7
Excellent
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from LetsExchange.io
Dear customer,
Thank you for your review and for sharing your experience.
We’re glad to hear that our team was able to assist you promptly and guide you through the token recovery process successfully. Providing clear communication and timely assistance is very important to us.
We appreciate your trust and your positive feedback.
Sincerely yours,
LetsExchange team
Good rates for XMR
27 April 2026
Reply from LetsExchange.io
Dear Adrian Cole,
Thank you for your review.
We’re glad to hear that you were satisfied with the rates for your swap. Your feedback is appreciated and helps us maintain a reliable service.
Sincerely yours,
LetsExchange team
Refund execution during low liquidty
They were prompt to sort a refund when liquidity was low for a swap.
Great comms throughout, thanks!
25 April 2026
Unprompted review
Reply from LetsExchange.io
Dear Aries Freeman,
Thank you for your review and for sharing your experience.
We’re glad to hear that the situation was resolved and that our team was able to assist you promptly. Situations with limited liquidity can occasionally affect swap execution, and we appreciate your understanding.
It’s great to know that our communication met your expectations. If you ever need assistance in the future, feel free to reach out.
Sincerely yours,
LetsExchange team
Simply impressed 🫵
Simply impressed 🫵
The support team answered my request within minutes, connected me with the related department and we solved the issue within 10 minutes. Greatly appreciated.
Compared with other similar requests, LetsExchange are the quickest at customer support, and beyond.
seems like "Let's" is they say to be, LetsExchange, letsDoThings, they got the initiative, now I understand the brand 🫵🙌 nailed
Marius.
13 April 2026
Unprompted review
Reply from LetsExchange.io
Hey there, Mdr Marius!
Thrilled we could decode that glitch for you! The LetsExchange squad is always on standby, ready to jump into the crypto-verse and tackle any tech gremlins, day or night.
Don’t forget to smash that follow button on our socials for the latest scoop on our services, shiny new coins, and those sweet, sweet deals.
Sincerely yours,
LetsExchange team
At first I didn’t believe it was…
At first I didn’t believe it was actually gon work but it really do work
6 April 2026
Reply from LetsExchange.io
Dear customer,
Thank you for your review.
We appreciate you taking the time to share your experience with LetsExchange. Our team works continuously to provide a convenient and reliable swap service across a wide range of cryptocurrencies and networks.
Your feedback means a lot to us and helps us continue improving the platform.
If you ever need assistance or have questions about a swap, please feel free to contact our team at support@letsexchange.io.
Sincerely yours,
LetsExchange team
Provide better customer service
Provide better customer service. 4 weeks and they haven't he printer I returned and my money and don't care at all.
18 March 2026
Reply from LetsExchange.io
Dear Mike,
We are very sorry that you had a negative experience while using our platform.
However, we have checked the swaps associated with the email l…xx@gmail.com, which you used to leave your review on Trustpilot.
There are 8 swaps linked to this email on LetsExchange. 5 of them were successful, and for 3 of them no deposit was made on your side. These three swaps were created more than 6 months ago. Additionally, you have never contacted our support team using this email.
We also do not see any swap or swaps created 4 weeks ago associated with this email.
If you used a different email or have any additional information that would help us locate the swap you are referring to, please contact our support team as soon as possible.
Our support team is available 24/7. You can reach us via the chat on the main page https://letsexchange.io/ (bottom right corner), through the contact form at https://letsexchange.io/contact, or by emailing at support@letsexchange.io.
We will do everything possible to assist you with this matter.
Best regards,
The LetsExchange team
It's really fast and reliable
It's really fast and reliable. I rarely need customer service, but when I do, they respond very quickly. I would highly recommend them — they are one of the few DeFi platforms that accept Nervos Network CKB.
29 March 2026
Unprompted review
Reply from LetsExchange.io
Dear Patrick Sawyer,
Thank you for your review.
We appreciate you taking the time to share your experience with LetsExchange. Our team works continuously to provide a convenient and reliable swap service across a wide range of cryptocurrencies and networks.
Your feedback means a lot to us and helps us continue improving the platform.
If you ever need assistance or have questions about a swap, please feel free to contact our team at support@letsexchange.io.
Sincerely yours,
LetsExchange team
Fast swapping ✅
Fast swapping ✅
Fast transfer ✅
Fast support response ✅
Straight forward ✅
Easy platform, everything seamless!
25 March 2026
Unprompted review
Reply from LetsExchange.io
Thanks, looking forward to seeing you again on LetsExchange.io
easy and fast
7 March 2026
Reply from LetsExchange.io
What’s up!
Big thanks for the shout-out! Our crew busts their chops every day to make sure you get nothing but primo service. It's super cool to see it's paying off.
Keep flipping those coins at LetsExchange.io – we've got the fattest stash of cryptos waiting for you!
Sincerely yours,
LetsExchange team
Thank you for the update
Thank you for the update. I appreciate your help in resolving this. I will wait for your further instructions once the liquidity provider confirms the transactions.
Best regards,
Ali
6 February 2026
Unprompted review
Reply from LetsExchange.io
Thank you, we are doing our best!
Great UI great support team
Probably my favorite place to swap. Great service and suppirt
5 March 2026
Unprompted review
Reply from LetsExchange.io
Hey there!
Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.
Sincerely yours,
LetsExchange team
Reply from LetsExchange.io
Thanks! Can’t wait to have you back – our digital doors are always open!
Reply from LetsExchange.io
Thanks for the feedback!
Reply from LetsExchange.io
Dear Jonathan roumie,
Unfortunately, based on the information you've provided, we cannot find you among our users. We ask you to contact our support team so that we can identify you as our user. Looking forward to your getting in touch with us
Sincerely yours,
LetsExchange team
Reply from LetsExchange.io
What’s up, Kevin & Terry Tharp!
Big thanks for vibing with us! We’re all about delivering top-tier experiences, and it’s awesome to hear you’re enjoying the ride.
If you reckon we’re cool, why not spread the word? Share the love with your crew, and let’s get everyone on this crypto joyride.
Sincerely yours,
LetsExchange team
Best crypto tool
I never saw anything like this before, it's great.
Thank you
22 February 2026
Unprompted review
Reply from LetsExchange.io
Hey there, Peter!
Cheers for the thumbs up! At LetsExchange, we're all about hooking you up with killer deals, especially when you're moving the big bucks. Whether it’s crypto exchange, or on- & off-ramp, we've got your back.
Sincerely yours,
LetsExchange team
Wow its so nice
16 February 2026
Unprompted review
Reply from LetsExchange.io
Big thanks. We’re all about that crypto hustle!
Everything was very straight forward…
Everything was very straight forward and easy to understand, if you are at all familiar with crypto. A good experience overall. I will be using this service until I can use a us based CEX to trade.
13 February 2026
Reply from LetsExchange.io
What’s up, Paul Brown!
First off, huge shoutout for the stellar review! We’re thrilled to bits that you’re digging the rock-solid reliability of LetsExchange. Stability is our middle name (not really, but you get the drift). We’re like the superhero of exchanges – always there when you need us, minus the spandex suit.
We totally get it; nothing grinds your gears like a service that crashes more often than a noob trying to moonwalk, right? But with us, you will experience no hiccups, no “brb, system’s down” – just pure, unadulterated exchanging bliss.
Sincerely yours,
LetsExchange team
smooth transaction overall
smooth transaction overall! i really love how assured i was using it. thanks! 🙏🏻
13 February 2026
Unprompted review
Reply from LetsExchange.io
What’s up, Ysola!
First off, huge shoutout for the stellar review! We’re thrilled to bits that you’re digging the rock-solid reliability of LetsExchange. Stability is our middle name (not really, but you get the drift). We’re like the superhero of exchanges – always there when you need us, minus the spandex suit.
Sincerely yours,
LetsExchange team
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