leparfumier.com Reviews 664

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love the selection and the order I placed was better than I expected as it was a sealed vintage Caron (was expecting open box). Thanks. However, I struggle to use their chat system as no one respond... See more

Rated 1 out of 5 stars

I received the product but wanted to return it because it smells nothing like the old product I used to buy. I contacted their support team to which they replied asking why. After I provided my reason... See more

Rated 5 out of 5 stars

First-time purchase from Le Parfumier; bought a bottle of 50ml Narciso Rodriguez For Him EDT. Great price, authentic, and lots of vintage/rare fragrances. Very happy with my purchase and will definite... See more

Company replied

Rated 5 out of 5 stars

Full marks! Excellent service, fast shipping, great selection (of vintage, too.) I have only good things to say. I’ll be doing business with Le Parfumier again. Christian S. Mississauga, ON

Company replied

Company details

  1. Perfume Store

Information provided by various external sources

Le Parfumier has a Large Inventory of Authentic Signature Perfumes. Visit Us To See our Promotions on our Largest Selection of New and Rare Fragrances.


Contact info

3.6

Average

TrustScore 3.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service

I purchased a shaving balm from Le Parfumier and received a defective item, the cap doesn't close properly, causing leakage. Despite contacting the company multiple times, they refused to offer a refund or replacement. Customer service was dismissive and unhelpful. It appears to be a one-person operation, with no real support or accountability. Very disappointed with both the product and the service—avoid this seller if you value your time and money.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Sketchy customer service

I received the product but wanted to return it because it smells nothing like the old product I used to buy. I contacted their support team to which they replied asking why. After I provided my reasoning they stopped responding. I sent several emails with no response before they replied from a gmail account asking for my credit card details. It feels very sketchy and I am now working with my bank on disputing the transaction.

20 January 2025
Unprompted review
Rated 4 out of 5 stars

Great Selection, but Hard to Get Hold Of

I love the selection and the order I placed was better than I expected as it was a sealed vintage Caron (was expecting open box). Thanks. However, I struggle to use their chat system as no one responds and my emails aren't answered. Also, sometimes when I call, the message is only in French. An additional English message would help. Other than that, great so far.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Package to Denmark. It will be a little expensive, but the perfume could not be found anywhere else. So glad it could be done here. Super fast delivery with UPS

21 July 2023
Unprompted review
Rated 5 out of 5 stars

First time ordering

First time ordering, genuine fragrances, exceptional service, fast delivery.
I will order again without hesitation!! Ed

3 July 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much ed for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Great seller

Great seller. I found a product that was very difficult to get. Very please.

3 July 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Richard for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

I've been looking for nautica perfume…

I've been looking for nautica perfume for women at least 4 or 5 years then I ran across you all so I brought it thank you my go to for all my perfume needs.

26 June 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Gwendolyn for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and follow-up.

26 June 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Top Notch, A1, Numero Uno.

The Parfumier is the place to buy for authentic vintage and recent fragrances at unbeatable prices and customer service is excellent.

23 June 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Raphael for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Great company!

What a great company! I received the wrong product, and when I emailed them, I got a prompt response. They were apologetic and fixed it right away !! A pleasure to deal with !

23 June 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 1 out of 5 stars

ordered the ralph lauren extreme sport

ordered the ralph lauren extreme sport, paid $120, it does not look or feel like the genuine product, I remeber the cap being made of metal- this was fully plastic, with stickers you could peel.
disappointed!!

20 June 2022
leparfumier.com logo

Reply from leparfumier.com

I am sorry to hear that you aren't happy with your purchase. What you received is 100% the authentic Ralph Lauren Extreme Polo. We only sell 100% genuine brand name fragrances so it wouldn't be possible to receive a fake when buying through us. We have been authorized dealers to sell Ralph Lauren fragrances for over 35 years meaning the product you received comes directly from them. Although the cap looks like metal, it has always been made of plastic. Also, all Ralph Lauren fragrances, including most brands, have a sticker below the product that includes the products details. This is a rare fragrance that is no longer produced anymore which we have limited quantities left and won't be getting again. If you have any questions, please contact us. We are always there to help answer any questions or concerns.

Rated 5 out of 5 stars

Wonderful service.

17 June 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Peter for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Christine for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 3 out of 5 stars

I payed for fast delivery to Europe

I payed for fast delivery to Europe. I orderd parfem, but the package doesnt include engredients, so delivery could not be made across the border due to customs. Now i have to wait a lot of days, even i payed for fast delivery. It is mestake from le parfumiere.

30 May 2022
leparfumier.com logo

Reply from leparfumier.com

I am very sorry for the delay in the delivery of your parcel. Your order was randomly selected by customs in Croatia for inspection. We are not meant to provide the ingredients of a perfume unless is requested by customs. There wasn't any information missing to trigger the inspection. All was there and all was accurately detailed. Inspections are extremely rare but can happen. It unfortunate but isn't something we can control. All information has been provided to UPS to be able to release your package from customs so your order will soon be delivered to you.

Rated 5 out of 5 stars

Amazing service!

27 May 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Marc for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great service

20 May 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Scott for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Excellent and super smooth transaction

Excellent and super smooth transaction. All the way from Canada to Oman in less than a week, beating my own best dreams. Super service, Definitely buying from them again. Thanks.

9 May 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Badar for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

Rated 5 out of 5 stars

Easy and enjoyable shopping, no complaints

Full marks! Excellent service, fast shipping, great selection (of vintage, too.)

I have only good things to say. I’ll be doing business with Le Parfumier again.

Christian S.
Mississauga, ON

1 May 2022
leparfumier.com logo

Reply from leparfumier.com

Thank you so much Christian for taking the time to leave us your feedback. We are happy to hear that you enjoyed your experience with us and your continuous support. We look forward to serving you again in the future :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look