Lenses In-glasses Reviews 

3,235
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Lenses In-glasses on lenses-in-glasses.co.uk offer a very straightforward and efficient service. The team provides clear guidance and my glasses arrived with precisely the lenses I needed. Although th... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish , great communication and I’m really pleased with the result. The Raybans were my twin sisters who sadly died last year, the lenses were scratched and also ha... See more

Company replied

Rated 5 out of 5 stars

I am incredibly happy with my glasses. Having supplied the sports frame they have added varifocals with a react to light lens which also works when driving. Previously I have been unable to run withou... See more

Company replied

Rated 5 out of 5 stars

They sent me a free prepaid postage box that showed up the next day. Within 48 hours a representative contacted me to discuss my lens options. Pricing and turnaround was substansially better than... See more

Company replied

Company details

  1. Glasses Store

Written by the company

LENSES-IN-GLASSES From home, office or on the go we have made it easy to have new replacement lenses fitted to your Glasses. Lenses-in-glasses offer you a replacement lens service on premium branded lenses including Zeiss,Nikon,Essilor andHoya. We specialize in Reglazing your glasses for all frame makes models and styles including Lindberg frames, Spirit Titanium, Air Titanium, N.O.W. Titanium and Acetanium, offering you a cost effective solution to fitting new lenses to your favourite glasses, you can choose from distance , reading mid distance , varifocals and bifocals for your new prescription lenses. Our range of options means you can have your frames fitted with prescription sunglasses lenses, polaroid lenses and transition lenses. We’ve made it safe,fast and FREE to use our reglaze service .


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.8

All reviews

(3,235)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Excellent service! I wanted a pair of glasses that i could just put on and forget about. Lenses in glasses fitted high quality varifocal lenses to my existing frames for much less than i was being quoted elsewhere. My glasses where returned to me with my new lenses fitted in under two weeks and i could not be happier with them. Definitely recommended

1 May 2024
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Reply from Lenses In-glasses

Thank you for your review Peter.

We are delighted that you're happy with your new lenses and that you liked the swiftness of our service. We're glad that our prices were cost effective for you and we're thrilled that you would recommend us! We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great service and superb new lens in my…

Great service and superb new lens in my favourite glasses.

25 April 2024
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Reply from Lenses In-glasses

Thank you for your review David.

We are pleased that you're happy with your new lenses in your favourite glasses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Good service

Was very pleased with my glasses

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Janet.

We are happy to hear that you're pleased with your new lenses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

High quality lenses and great customer…

High quality lenses and great customer service. I have to have my lesnces thinned and I'm very happy with their work. Very proffesional too.

10 May 2024
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Reply from Lenses In-glasses

Thank you for your review Dorota.

We are delighted to hear that you're happy with your new lenses and glad that our customer service was helpful for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Very quick service

Very quick service. All my question were answered promptly and to my satisfaction. Pleased with my ‘new’ reading glasses.

10 May 2024
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Reply from Lenses In-glasses

Thank you for your review Debra.

We are happy that you're pleased with your new lenses and that you liked the speed of our service. We're glad that our communication was helpful for you and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Superb service

Superb service. Good communication, and value for money. Brilliant. Would certainly recommend.

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Mark.

We are pleased that you're happy with our service and that you like your new lenses. We're glad to hear that our communication was helpful for you and that our prices were cost effective. We are thrilled that you would recommend us and we hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great reliable company

Very good communication, fast and professional service

9 May 2024
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Reply from Lenses In-glasses

Thank you for your review Alison.

We are happy to hear that you liked our service and the swiftness of our process. We're glad that our customer service was helpful for you and hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Quick turnaround time fantastic…

Quick turnaround time fantastic customer service and the glasses were perfect

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Jessica.

We are delighted to hear that your glasses are perfect and that you liked the swiftness of our process. We're glad that our customer service was helpful for you and hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Fast, friendly and efficient

A company with a human touch. Easy to use and with great customer service. My glasses arrived quickly and the lenses were perfect.
I saved money and reduced impact on the environment by having my lenses replaced in an old pair of glasses.

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Charlotte.

We are glad that our customer service was helpful for you and that you found us to be easy and hassle free. We're happy that our service could help you reduce the impact on the environment and that our prices were cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service. Will definitely recommend to others.

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Jane.

We are pleased to hear that you're happy with our service and thrilled that you will recommend us! We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

First class!

Sent out pack for my glasses, emailed with prices & returned finished glasses within a fortnight. One pair of normal distance glasses & a pair of sunglasses. First class service. Have recommended to friends & family & would definitely use again.

11 May 2024
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Reply from Lenses In-glasses

Thank you for your review Joanna.

We are delighted to hear that you're happy with your new lenses and that you liked our whole service. We're thrilled that you have recommended us and look forward to helping you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Great service

8 May 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Georgia.

We're glad that you're happy with your new lenses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, kept informed and explained different choices. Affordable

8 May 2024
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Reply from Lenses In-glasses

Thank you for your review Sarah.

We are glad that our communication was helpful and that our prices were cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround, even on 'specialist' frames

16 April 2024
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Reply from Lenses In-glasses

Thank you for your review Alistair.

We are pleased that you like your new lenses that you're happy with the swiftness of our process. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Love my new glasses

Great advice pre-sales and cheaper than the High Street shops to replace the lenses in my favourite frames. Great service too.

7 May 2024
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Reply from Lenses In-glasses

Thank you for your review Sue.

We are happy to hear that you liked our service and that our customer service was helpful for you. We're glad that our prices were cost effective and hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience
The process was very quick and easy to follow and my questions via email were answered promptly.
Glasses arrived this morning and I love them, they even sent me a case for my old glasses!
Will definitely be promoting to friends and family and using again.
Happy customer! Thank you!

8 May 2024
Unprompted review
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Linda.

We are happy that you're pleased with your new lenses and that you liked our service. We are glad that our communication was helpful for you and that you liked how quick and simple our process was. We are thrilled that you will be recommending us and look forward to helping you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Brilliant Service

Really great service from start to finish. Customer service was brilliant when there were issues with my glasses due to my prescription being incorrect. They replaced my lenses for me for free as a gesture of goodwill which they absolutely did not have to do considering it was the fault of my optician.

Getting your glasses collected and posted back couldn't have been easier and I wouldn't go anywhere else.

8 May 2024
Unprompted review
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Jen.

We are delighted that you're pleased with our service and that you found us to be easy and hassle free. We're glad that our customer service was helpful for you and that any issues were sorted without problem. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Excellent service …

Lenses in glass provided a excellent service, which did exactly what they promised. The service was prompt and reasonably priced

3 May 2024
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Reply from Lenses In-glasses

Thank you for your review Dennis.

We are delighted that you're happy with our service and that you liked the swiftness of our process. We're glad that our prices were cost effective for you, and hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

The glasses are just fine and are…

The glasses are just fine and are ideal. The cost for lenses are good compared to high-street prices.

3 May 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Geoffrey.

We're glad that you like your new lenses and that our service was cost effective for you. We hope to help you again in the future!

Kind regards
Ben.

Rated 5 out of 5 stars

Very helpful from start to finish

I was very pleased with my glasses which you changed from a high prescription to reading glasses,. as I had cataract surgery on both eyes

25 April 2024
Lenses In-glasses logo

Reply from Lenses In-glasses

Thank you for your review Susan.

We are pleased that you're happy with your new lenses and that you liked our service. We hope to help you again in the future!

Kind regards
Ben.

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