Lendermarket Reviews 

724
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers had a great experience with this company. Customers are really happy with the platform's ease of use and clear interface, making investment management straightforward and enjoyable. Many people appreciate the attractive and higher-than-average interest rates, which contribute to good profits and passive income. The registration process is simple and quick, and payments have been consistently on time. Reviewers also highlight the auto-invest feature for saving time and offering customization, along with the smooth operation and predictability of the platform. While some noted that the site navigation experience could be improved, the overall sentiment is that it's a reliable way to earn income.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently reporting that the platform is easy... See more

Website

Clients share positive opinions on the website, frequently describing it as easy to use and a stable... See more

Payment

Customers had positive experiences with payment, with many reporting no delays in their transactions.... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting the opportunity to... See more

Price

Consumers find price to be positive, with many reviewers appreciating the attractive and high interest rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Turn on autoinvest, pay your taxes and sleep soundly! Registration on the platform was very simple and quick. The platform's interface is clear and well-designed, and investment management is ve... See more

Company replied

Rated 4 out of 5 stars

I've been using Lendermarket for two months now. To date, I'm pretty comfortable. I really appreciate the wide variety of available loans, from short (40-120 days) to long terms (+7 yaers). Until now,... See more

Company replied

Rated 5 out of 5 stars

I recently came back to p2p investing after being away for a few years, and I have to say to say things have really improved. The buyback guarantee is honestly a huge game changer compared to how... See more

Company replied


Company details

  1. Investment Service
  2. Finance Broker
  3. Investment Company
  4. Loan Agency
  5. Money Transfer Service

Written by the company

Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.


Contact info

4.1

Great

TrustScore 4 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(724)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Easy to use platform, friendly support team

1 August 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for your review, Lena.

Rated 3 out of 5 stars

It started well

It started well, got great return on my investments and I was able to withdraw too. However, since the middle of 2023, my money began to slowly drain into the "pending payment" category. Now all of it is there, and nothing happens. Some of it has been there for close to a year now.

Update (19.09.2024)
I reached out to them. They shared 4 dates as "scheduled release" dates. Three have passed since, and I got 100 back on two of them, that's 200 altogether. A fraction of what they locked. There's one more date left, I'll keep this post updated.

Update (03.11.2024)
I'd be happy to update this post with good news, but can't. Still haven't received any more money. And while this is happening, they are still running good sounding campaigns tor lure people in. If you're reading this, and haven't invested money with lendermarket yet, good for you. Turn away!

Update (24.08.2025)
I got my money back in the last couple of months with interest so I changed my review to 3 stars. You can read the story above. I personally can't trust them any more, but in the end, with interest it wasn't too bad.

29 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Atilla, thank you for your review of our older platform, Lendermarket 1 and for acknowledging the great returns and withdrawals. In terms of Pending Payments, kindly reach out to our Support team to request the latest settlement schedule which includes August, this month. We searched for your account to reach out to you, but weren't able to locate any user called "Atilla". We need your real name to contact you. Please reach out so we can help. Thank you again for your review.

Rated 1 out of 5 stars

all my investments are late

all my investments are late, I can't believe it.

31 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Lawy. Thank you for reviewing us. All loans come with extensions as per our Buyback Guarantee and Extensions documentation: https://lendermarket.com/buyback-guarantee-extensions#extensions which is actually industry practice, allowing borrowers more time to repay on loans. However, you can select loans based on the extension time periods to suit your investing preferences. Reach out to Support if you have any further questions. Thank you.

Rated 4 out of 5 stars

They reacted nicely

They reacted nicely, and I got quick response

25 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for reviewing our new platform PK!

Rated 1 out of 5 stars

Stealing money from investors

They say that they have something called buyback guarantee but they don't apply it, which means, if you invest money using their platform, you won't see that money ever again.

Update as of 26 july 2024: now they answer and say "we have given you a payment plan, so to state we are not honouring the guarantee is not true", but guess what, they barely attempted to provide a real plan to recover no more than 10% of the funds.
How about the rest?
There's no clear answer to that.
They didn't honored the buyback guarantee.
They didn't pay back.
So, when they answered this review, they were publicly lying.

25 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Antonio Javier Rodriguez,
Apologies for the frustration you have here, we have given you a payment plan, so to state we are not honouring the guarantee is not true. We have offered to assist you in navigating the platform as recent as today.

Rated 5 out of 5 stars

After a few changes in their management…

After a few changes in their management it seems Lendermarket got the right formula to give us investors what we needed in terms of ROI. The platform got a few delays at first but now I got my portfolio in the green and returns are substantial.

If I need to complain about something is that I would like to see some improvements on the reporting side, similar to what the old platform had.

24 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you very much Jon for your review and acknowledging the improvements we have rolled out recently. More work is underway on our new platform, Lendermarket 2.0 😊

Rated 3 out of 5 stars

Since 2 months ago I start getting my…

Since 2 months ago I start getting my money free to withdraw or reinvest. Until now is going at schedule and I hope it keeps this way. As soon everything is solve maybe it's again a possibility for a future investment.

19 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you for reviewing Lendermarket 1! We appreciate you acknowledging our efforts. More improvements are underway!

Rated 5 out of 5 stars

Great opportunity to earn extra money!

Great opportunity to earn extra money!
Easy and clear to follow up.

14 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you Alex for your review of Lendermarket 2! More improvements are underway!

Rated 1 out of 5 stars

Almost all loans are delayed. Bonus not paid

The interst rate is high but almost all loan repaiments are pending.
I invested 3000€ in the spring campain and kept the investmentmbut they refuse to pay the bonus.
Stay away -

5 July 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Henrik Rasmus Andersen, when contacting the helpdesk, we showed you that you did not meet the terms and conditions of this particular campaign. It appears this review was written before that was explained to you unfortunately.

Rated 1 out of 5 stars

Scam

I had been using Lendermarket since july 2023. Everything was Ok until this year. The pending reimbursements started to accumulate until the transfer to their platform 2.0. Now there is no reimbursement at all. Their only communication is towards attracting more money, nothing to address our concerns. Look more and more like a scam.
And no need to waste your time contacting their support, they will not bring you any info about where your money is.
Bringing this case to court with the maximum of fooled clients is starting to make sense in my mind.

4 July 2024
Unprompted review
Rated 1 out of 5 stars

If you value your money

If you value your money, don't invest in this platform because you'll lose it.
The platform has outstanding payments for months and there is little prospect of investors getting their money back. We'll certainly have to take the case to court to try to recover some of the investment.
There is a Buyback Guarantee on the platform, but it has no value because the platform never activates this guarantee.

14 June 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Fernando Miranda,
We are definitely sorry you had a negative experience with us. The €14.25 that we owe you will be paid to you in August as previously discussed, down to the last cent. We trust that is to your satisfaction, but if not, feel free to reach out.

Rated 1 out of 5 stars

not trusted, I do not recommend

I have been with Lendermarket for some time, from last August they went in a very bad shape. After mails and mails, I have still my funds stuck, with probably no chance to take anything out. I am writing something, they reply completely differently, like from a pattern.
For some weeks, could not even enter my account, due to a questionnaire, which needed to receive the validity from their side. Really? cannot even see the account? what type of company is this?
I do not recommend them, stay away

28 June 2024
Unprompted review
Rated 1 out of 5 stars

run away

I have been with Lendermarket for some years, from August last year (almost 1 year ago) things got worse, they stopped paying. After many mails and review on trustpilot, I started receiving some money back.
Today, I can see a lot of negative reviews are being flagged, they want to get rid of bad publicity, even if it is the result of their policy.
Going on 2.0 platform, there is no more comment about pendign payments interest rate, so they put it under the table for good, people lost interests which were accumulating for months.
Even if they made a plan to recover my money, with the actual speed I might get all my capital back in 2030, or even later...

28 June 2024
Unprompted review
Rated 3 out of 5 stars

Lendermarket is trying to give their investors the money back

I have used Lendermarket and went ok....until this year. They "came up" with the concept of "Pending payments" at the side of Creditstar to keep your money even after the buy-back kicks off (which happens already after several loan time extensions)...
The Lendermarket 2.0 directly makes no sense.
I am really worried that this is it, I will never recover the money.

************
Update: Lendermarket has reached out recently and informed that they are trying to get the money back to the investors behind the scenes. It seems that I am recovering 25% of the pending amount so far. I will keep this review updated.

25 June 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello, thank you for reaching out, once again, we are sorry for your initial negative experience with us, but it was a pleasure to have spoken with you since and glad it is better, thank you : )

Rated 1 out of 5 stars

I'm really sceptical now that I'll get my money back

I've been with LenderMarket for several years. before they introduced 'pending payments' it was a good investment site. since then, they've used it as a way to postpone payment to investors for months and years. my pending payments are now the same value as my invested funds.
they introduced LenderMarket 2.0 and said it's for improved functions and features but to me the new site is worse than the original and has fewer features for the investor.
I've now started to get messages and statements on the site about investing risks and loss of investments which you had to click to agree to T&C's before being able to access my account. Never had to do this before since creating an account years ago. This just makes me feel that my investments are at risk of loss and that they can't secure the buy-back guarantees.
so I'm really sceptical now that I'll get my money back.

Update: my pending payments are now double my current invested funds

Update 2: according to Lendermarket my portfolio is making +14% interest which for my portfolio means it should making over 300 euro a month (before pending payments I was making about this) but in July24 I got 10.56, Aug24 I got 2.38 and in Sept24 so far 1.89

Update 3: the pending payments have reduced to nearly nothing. in Sept24 I got 50.00 and in Aug24 I got 40.00. together they still make less than 0.5% of my total pending payments

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Stay away of this platform

Stay away of this platform and Creditstar! These guys are doing everything to get your money and keep it as long as possible. Some facts:
1. huge default level to keep your money longer (I presume Creditstar has default level approx. 35%, but here 90% of my loans went to default);
2. This platform offer high interest rate, what has patterns of scam. If Credistar would be financially educated, they would issue bonds with much lower interest rate comparing to 18%, what they are calculating for pending payments (NB! Calculating, NOT paying).
3. Lendermarket has started to offer payment schedules to pay pending payments, but those amounts are ridiculously small! Just imagine, with current 18% which are being calculated for pending payments, I do receive 2x less, so even when this platform has started to repay money back, every day they owe me more and more money!!!

Did anyone see their new CEO? Does this person exist in real life?

Lendermarket and Creditstar have lost all my trust because of issues on Mintos and another case here in their own platform.

31 May 2024
Unprompted review
Rated 1 out of 5 stars

QUESTA E' LA PEGGIOR PIATTAFORMA DEL…

QUESTA E' LA PEGGIOR PIATTAFORMA DEL PANORAMA DEL P2P LENDING. SE NON LA CONOSCI, STAI MOLTO LONTANO DA QUESTA PIATTAFORMA. MIGLIAIA DI PERSONE HANNO I LORO FONDI BLOCCATI DA OLTRE UN ANNO. NESSUNA UFFICIALE SPIEGAZIONE. SOLO INUTILI RISPOSTE COPIA/INCOLLA. DIFFIDA DALLE RECENSIONI POSITIVE! PUOI INDAGARE SUL WEB PER CAPIRE COME QUESTA PESSIMA PIATTAFORMA ABBIA GESTITO I SOLDI DEGLI INVESTITORI. COME QUESTA PIATTAFORMA STA TRATTANDO E CONSIDERANDO I PROPRI CLIENTI. LENDERMARKET E' FRA LE PEGGIORI (SE NON LA PEGGIORE IN ASSOLUTO, FORSE ANCHE PEGGIO DI BONDSTER). ESPERIENZA E' IL NOME CHE DIAMO AI PROPRI ERRORI. QUINDI VOI CHE POTETE, NON FATE IL GROSSO ERRORE DI INVESTIRE IN LENDERMARKET.

English Version:

THIS IS THE WORST PLATFORM IN THE P2P LENDING LANDSCAPE. IF YOU DON'T KNOW IT, STAY VERY AWAY FROM THIS PLATFORM. THOUSANDS OF PEOPLE HAVE HAD THEIR FUNDS BLOCKED FOR OVER A YEAR. NO OFFICIAL EXPLANATION. ONLY USELESS COPY/PASTE ANSWERS. BEWARE OF POSITIVE REVIEWS! YOU CAN INVESTIGATE THE WEB TO UNDERSTAND HOW THIS POOR PLATFORM HAS MANAGED INVESTORS' MONEY. HOW THIS PLATFORM IS TREATING AND CONSIDERING ITS CUSTOMERS. LENDERMARKET IS AMONG THE WORST (IF NOT THE WORST ABSOLUTE, PERHAPS EVEN WORSE THAN BONDSTER). EXPERIENCE IS THE NAME WE GIVE TO OUR MISTAKES. SO YOU WHO CAN, DON'T MAKE THE BIG MISTAKE OF INVESTING IN LENDERMARKET.

26 May 2024
Unprompted review
Rated 1 out of 5 stars

It's a total scam

It's a total scam. Lots of promises at the beginning yet when the moment came to pay back then you get peanuts - pending payments for many months without any prospect of paying it back, and loads of bs on how well LM is doing, and what a wonderful payback guarantees they have got. And they still have nerves to ask for new deposits and auto-reinvestment. DO NOT TRUST!

See LM response below and it is just another lie. They did send me a couple months long payout schedule for ... less then 2 % of all my payments that they are blocking for almost a year. And they attempted to remove my comment claiming that it is harmful.

19 May 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hey Ricardas, please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

Rated 2 out of 5 stars

When somethings looks too good to be true...

14/MAY/2024: I have a significant amount in pending payments for the past 1½ years. Less than 2% has been repaid. I can read blogposts that Creditstar has repaid most of what they owe. But why is none of that going back to us?
UPDATE 06/FEB/2025; Upgrading from 2 ** to 2½ *** as Pending Payments has started to trickle in. But keyword being trickle. With this rate repayment will take 3+ years...

14 May 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hey Anders, Please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

Rated 1 out of 5 stars

Possible scam

Possible scam, they don't pay the money collected, so they are using our money.
They don't transfer money received from platform 1 to platform 2 ( just are completlty received the loan - their saying), you need to withrow to avoid lossing time.
I don't know if they are executing the withrow any ever, i don't have any legal document from them that they'll do.

I tried to access help, you can't chat with someone and support it's telling me he can't support me if'i'm sendng from other adress then the real one

( i replay that this is my real adress and this will be probe for fraud against them)

Stop flaging all of us, i'm not the only one who acusing lendmark, the authorities should make their job against lendermaket

14 May 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hey Stefan, please get in touch with our Support team. We'll check our payment schedule to provide you with the next payment dates.

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