LendermarketReviews 

727
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers had a great experience with this company. Customers are really happy with the platform's ease of use and clear interface, making investment management straightforward and enjoyable. Many people appreciate the attractive and higher-than-average interest rates, which contribute to good profits and passive income. The registration process is simple and quick, and payments have been consistently on time. Reviewers also highlight the auto-invest feature for saving time and offering customization, along with the smooth operation and predictability of the platform. While some noted that the site navigation experience could be improved, the overall sentiment is that it's a reliable way to earn income.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently reporting that the platform is easy... See more

Website

Clients share positive opinions on the website, frequently describing it as easy to use and a stable... See more

Payment

Customers had positive experiences with payment, with many reporting no delays in their transactions.... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting the opportunity to... See more

Price

Consumers find price to be positive, with many reviewers appreciating the attractive and high interest rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Turn on autoinvest, pay your taxes and sleep soundly! Registration on the platform was very simple and quick. The platform's interface is clear and well-designed, and investment management is ve... See more

Company replied

Rated 4 out of 5 stars

I've been using Lendermarket for two months now. To date, I'm pretty comfortable. I really appreciate the wide variety of available loans, from short (40-120 days) to long terms (+7 yaers). Until now,... See more

Company replied

Rated 5 out of 5 stars

I recently came back to p2p investing after being away for a few years, and I have to say to say things have really improved. The buyback guarantee is honestly a huge game changer compared to how... See more

Company replied


Company details

  1. Investment Service
  2. Finance Broker
  3. Investment Company
  4. Loan Agency
  5. Money Transfer Service

Written by the company

Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.


Contact info

4.1

Great

TrustScore 4 out of 5

727 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(727)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A turnaround from negative to positive

Last year I posted a negative review following issues I experienced with v1 of their platform. Since migrating to v2, and with the support of their customer service team, these issues have been resolved and for the last 6m I have grown in confidence with this investment and am currently happy with progress. Well done and thank you.

2 August 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Sarah,

Thank you for sharing your updated experience! We’re glad to hear that the transition to Lendermarket V2 and the support from our team have helped rebuild your confidence. Your recognition means a lot — thank you for giving us the opportunity to improve!

Rated 5 out of 5 stars

Great

Great, easy to use and good returns

30 July 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Beth,

Thank you for taking the time to leave us a review! We're continuously working to improve the platform and look forward to supporting your investment journey.

Rated 5 out of 5 stars

A very good platform

A very good platform.
Simple, easy to manage and powerful
I recommend

30 July 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi,

Thank you for your kind words!

We’re glad to hear that you’re enjoying the platform. Wishing you continued success with your investments.

Best regards

Rated 2 out of 5 stars

Not for inexperienced investors

I am lacking transparency in the process in particular when receiving payments to be able to understand if this is an interest payment, payback of a part of the principal amount or both.
It is unclear when payments will be made or how I can link them to the investments made. When I reached out to lendermarket to gain more insight (and I have tried communicating with many different people at customer services) the answer I received was 'this is how it works' and 'if you don't understand the process, read our website'.

So far I have been receiving payments on my investments but it is impossible for me to track progress, so all I am left with is to trust all is going well. I did tell lendermarket that I believe it is their responsibility to create more clarity for investors, but apparently they don't need to.

Maybe it is a great investment opportunity for those who understand the process better, but if you are a laymen like me, you need to have a lot of trust.

25 July 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We're actively working to improve payment clarity and investor reporting, so users can better track interest and principal repayments.

Best regards

Rated 5 out of 5 stars

A transparent and use to use tool to…

A transparent and use to use tool to invest in opportunities associated with direct lending. The use experience is very easy and clear.

24 July 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Eduardo,

Thank you for your kind words! We're glad you find the platform transparent and easy to use. Making p2p lending accessible and straightforward is exactly what we aim for. 🚀

Rated 5 out of 5 stars

Great investment platform for long term investors.

Good investment platform with quite good interest rates and great availability of loans. The way to invest is easy.

24 July 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Peter,

Thank you for your positive review! We're pleased to hear you enjoy the ease of investing, the solid returns, and the wide loan availability. It's great to have you with us for the long term!

Rated 5 out of 5 stars

Yes,at last

Yes,at last. After 3,5 years of uncertainty and fear of losses , I am confident : all my pendings solved , money works ok, transparency grows . Excellent conditions to restart investing ! ( and I also removed my 1, 2 and 3 star comments )

21 June 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Orban, I am glad that this weekend allayed any fears you may have had, and thank you for your personal honour in removing the previous reviews, and we hope we have gained your trust again!

Rated 5 out of 5 stars

Being a customer of Lendermarket since…

Being a customer of Lendermarket since 2020 and im very satisfied with 2.0 platform.

4 June 2025
Lendermarket logo

Reply from Lendermarket

Hi Kirill!

Thanks so much for your review — it truly means a lot to us.
It means a lot to know you're satisfied 😊 we're here to keep making things even better for you.

Best regards

Rated 5 out of 5 stars

Great investment platform for long term oriented investors.

I've invested in Lendermarket for years already and its customer service and support have been simply outstanding at all levels. I invested in thousands of loans and never lost anything. Interests and principal payments have always been fulfilled. The team at Lendermarket strive to provide their investors with peace of mind and they do work hard at it. The platform is suitable for retail investors with long term investment horizon. It you put your money there and keep it invested reinvesting interests and principals it compounds significantly over a 5 years span easily beating the returns that you would otherwise achieve in the stock market. The key here is to have a 5 years+ investment outlook.

11 June 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Walter,

Thank you so much for your trust and continued support over the years! We're thrilled to hear that you've had such a positive experience with Lendermarket and that our platform aligns with your long-term investment goals. Your feedback means a lot to our team and motivates us to keep delivering peace of mind and solid results for our investors.

Best regards

Rated 5 out of 5 stars
Lendermarket logo

Reply from Lendermarket

Hi Claus,

Thank you for your review!
We're so glad to know you had a positive experience with our team. We value your trust and will continue working to provide fast, efficient, and personalized support.

Best regards

Rated 4 out of 5 stars

Great Improvement over the years

I started to invest when Lendermarket began to be in turmoil. ( very unlucky timing)
After a year of uncertainty lendermarket began to release funds, revamp the platform to reflect a new start.
Since then Lendermarket has delivered IMMENSE results in term of payment in time (0-1 in pending, overall 95% of loan performing. Constant improvement on statistics showed with monthly update.
Lendermarket is really building trust and I'm glad to be in.

4 June 2025
Lendermarket logo

Reply from Lendermarket

Thank you so much for your trust and support!

We’re thrilled to hear that the improvements are making a real impact.
Your feedback motivates us to keep delivering better results every day. 🚀

Best regards

Rated 5 out of 5 stars

I have not faced any trouble mentioned

I have not faced any trouble mentioned. Very happy

22 May 2025
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you for your feedback. We're glad to hear you're satisfied with our service.
We're always here to help!

Best regards,

Rated 4 out of 5 stars

Finally received all pending payments

Finally I received all of my pending payments after 1,5 year. Although it failed my trust in the platform I am glad that the 18% pending payment was honoured.

I removed my previous negative reviews and seeing promising performance of the LM2 platform I may consider increasing my portfollio there in the future.

15 May 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Michał,

Thank you for updating your review and for sharing your experience.
We understand that the situation has caused frustration and may have affected your trust. We're glad to hear that all pending payments have now been resolved!
It's encouraging to know you're seeing promising performance on the LM2 platform. Your openness to reconsider expanding your portfolio is truly appreciated, and we look forward to continuing to earn your trust.

Best regards,

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

28 April 2025
Lendermarket logo

Reply from Lendermarket

Hello,

thank you for sharing your experience, we are glad you had a good experience with our customer support team!
Feel free to reach out anytime.

Best regards,

Rated 5 out of 5 stars

super quick and friendly answer

super quick and friendly answer, that solved my problem.

22 April 2025
Lendermarket logo

Reply from Lendermarket

Thank you so much! 😊
We're always happy to assist, feel free to reach out anytime.

Rated 5 out of 5 stars

So far very good

My wife opened an account about two months ago and so far everything is working fine with great returns.

6 April 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you so much for your kind words!

We’re really happy to hear that everything is going smoothly for both of you.

Your trust means a lot to us, and we look forward to continuing this journey together.

Warm regards,
Lendermarket

Rated 5 out of 5 stars

Awesome platform

They paid me up until today and overpassed crisis period pretty well

2 April 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Jose,

Thank you for your kind words!

We’re really glad to hear that you've had a good experience and that you recognize the improvements made during challenging times. Your support means a lot to us.

Thanks for being part of the Lendermarket community!

Rated 5 out of 5 stars

Customer support always answered…

Customer support always answered quickly. When there are late payments (that's part of the risk), the capital was still working and bearing fruits. Despite the liquidity disturbance, they handle the situation very well.

31 March 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Ben,

Thank you for your thoughtful review!

We truly appreciate your recognition of our support team.
We're constantly working to improve transparency and maintain investor confidence — even during more complex periods.

Thanks again for your trust and for being part of Lendermarket!

Rated 5 out of 5 stars

Great customer service

Great customer service! I had an issue with my investment strategy and was able to work out a good solution with Marta. The whole experience was easy and she was very helpful, not just in developing a suitable fix, but then also in implementing the solution. It's always nice to know that there are competent people working to help you and that was certainly the case here.

27 March 2025
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you so much for your kind words!
We're thrilled to hear that our support team was able to help you resolve your investment strategy issue and that you had a positive experience.
We take great pride in providing exceptional customer service, and it's fantastic to know that we made the process easier for you.

We truly appreciate your feedback and are glad to have had the opportunity to assist you. If you ever need anything else, don't hesitate to reach out!

Best regards

Rated 5 out of 5 stars

Good experience with LM

I would like to thank Lendermarkt support Team for helping me with an issue regarding a pending loan in . They were very responsive and open to explore workarounds to accelerate the loan retrieval. Despite some negative opinions I have read I have the impression they do their best to improve the customer experience.

21 March 2025
Lendermarket logo

Reply from Lendermarket

Hi Jose,

Thank you so much for your kind words and for taking the time to share your experience with Lendermarket! 😊

We truly appreciate your recognition of our support team’s efforts. Our goal is always to provide the best possible assistance and find effective solutions for our valued investors. Your trust and positive feedback motivate us to keep improving and enhancing the customer experience.

If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help!

Best regards,

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