lemonlunar.co Reviews 

191
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported significant order problems, including extensive delays, unfulfilled orders, or lost parcels, often with poor communication [R4-S3, R11-S3, R30-S5, R47-S2]. The return process also caused major frustration, as people struggled to return faulty goods or were denied returns for specific items, alongside receiving products of poor quality, defects, or items not matching descriptions [R3-S3, R16-S1, R17-S1, R33-S1, R38-S3]. Conversely, some customers were satisfied, praising product quality for amazing material and great fit that often exceeded expectations [R5-S1, R8-S1, R9-S3, R20-S1, R27-S1]. A few also noted fast and smooth delivery experiences [R8-S1, R19-S1, R24-S1, R37-S3].

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many reviewers expressing significant... See more

Order

Clients share negative opinions on order, with many reviewers expressing significant dissatisfaction.... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing significant disappointment.... See more

Return policy

Customers express significant dissatisfaction with the return policy, citing a bizarre and difficult process... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers expressing significant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I placed an order via Debenhams on Christmas Eve with express delivery. 3 weeks later parcel arrived with only one item of 2. Such a long returns process I don’t have hope with getting my money back,... See more

Rated 1 out of 5 stars

Miss sold an item on the Boohoo platform, it stated it was returnable within 28 days. It was under Tops category. It arrived delayed and after the event, did not try it, obviously too small.... See more

Rated 1 out of 5 stars

Wish I’d read these reviews before ordering. Ordered through concession on boohoo. Quality is so bad for the price, the body suit has straps that are attached like bra straps but everytime you even mo... See more

Rated 1 out of 5 stars

Order at your own risk. My order took weeks to arrive, with very little transparency throughout the process. I received generic update emails that made it appear as though delays were due to shi... See more


2.5

Poor

TrustScore 2.5 out of 5

191 reviews

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2.5

All reviews

(191)

81 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t waste your money like I did!

I ordered a total of 5 dresses and was super excited to try something new for my birthday. My first delivery I was missing a dress and had to bombard the email address they give to contact them for this to be refunded. I finally got a response. The second order for next day was delayed with no tracking. The dresses didn’t fit subsequently but returning them has proven the most frustrating and difficult thing ever. The portal doesn’t work no matter what I try, I’m running out of time to return. I’ve emailed the same email 2-3 times a day to get one very unhelpfully response here and there that leaves me no better off at return the unwanted dresses. I’m not confident that if I send them back I’ll get a proper refund. I’ve spent over £200 and I’d never use them again.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this NO STARS I would

If I could give this NO STARS I would. Do NOT order from this brand. Their customer service is absolutely shocking. I ordered a dress for NDD - shock it didn’t come. Even though a member of staff told me it would arrive in time. I missed the engagement party. Received an email to say it had been delivered but no parcel to be found. Granted this was an Evri problem but since trying to get this rectified and request a refund their lack of communication and efficiency has been worse than their customer service.
I had to bombard their social media and email to get a response from them and their reply was not helpful.

I should have listened to the people who told me their customer service was terrible and not to order from them.

Order from elsewhere - the stress seriously isn’t worth their clothing.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I loved my green 2 piece set

I loved my green 2 piece set! I wore it while on vacation in Jamaica and Brazil and received a lot of compliments. The material was so comfortable as well

21 October 2025
Unprompted review
Rated 1 out of 5 stars

The Diya Mesh Dress DYE stained EVERYTHING

I am absolutely mortified at what arrived in the post.

This is my first order, I ordered The Diya Mesh Dress. It arrived today however the dye from the dress seems to have not ‘set’. When I tried it on, it’s stained my nails completely black, my face, my hands, my expensive furniture - everything. It also arrived with no bodysuit insert. I was just sent the mesh layer, which has completely ruined a lot of things.

I was due to wear it for my night out this evening and couldn’t wait as it looked lovely online - I was absolutely gutted not only that it was unwearable but my nails were completely ruined for it, along with my furniture which I’ve tried hard to scrub and it’s fully stained.

I don’t think I’ve experienced anything like this before, I’m honestly so shocked at how dreadful and messy this has been today. I thought items get quality checked before they’re sent out. I got half a dress which hasn’t been made properly. This company owes me compensation for staining me & items in my home.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Not good

Not good. Be careful ordering what you think is a 'bikini' as it's not bikini fabric at all. Not the type you would want to get in a pool with. They then tell you you can't return, even the top which i have no idea why. Anyway - they eventually let me return the top, no updates, no responses, no refund. Would honestly not waste money.

15 August 2025
Unprompted review
Rated 2 out of 5 stars

Ordered a two piece set and only…

Ordered a two piece set and only received one half of it in the sealed packet. Followed up on the site and via emails several times...had no response. Do not use this company unless you want to risk wasting your money

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely loved the gold dress i…

I absolutely loved the gold dress i ordered. It fit like a dream and made me feel so confident and glamorous. I wore it on my trip and got so many compliments—it’s definitely a showstopper! The quality is amazing for the price, and it photographed beautifully. Highly recommend if you want to turn heads!

20 July 2025
Unprompted review

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