The Burnham on Sea Leightons team is extremely friendly yet professional. Everything is clean & comfortable. I always feel welcome and important. I have to make a special mention of Ray who did... See more
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Review summary
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Very thorough well explained and friendly. I was reassured about health of my eyes , although age means I now need glasses ! Testing comprehensive. Ranges ant types of glasses well explained. Time all... See more
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I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout.... See more
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Premises always exceptionally clean. Products displayed in orderly fashion and easy to browse. Staff extremely friendly, attentive & courteous to customers. You are always allowed to take your time if... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
United Kingdom
- 0800 40 20 20
- leightons.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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Annual eye test - great service!
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful. I asked for advice about a second pair of glasses, as I felt it might help me in reading the music when I play the organ; the member of staff explained which lenses I needed and I was able to order them. I was surprised how quickly the two pairs of glasses were ready for me to collect; on collection, a member of staff made sure they were a good fit. Nothing was too much trouble, and I was delighted with the service I received. I have no hesitation in recommending Leightons.
20 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience during your recent visit to Leightons for your annual eye test! It's fantastic to know that our team was friendly, helpful, and made sure you had the right glasses for your needs. We're delighted that you felt well taken care of and that everything was ready for you quickly. Thanks for recommending us, we truly appreciate it!
Summer calm
The professional and calm manner with which I was dealt with was commendable. My only comment is that there was no-one available at the reception area (having been on previous occasions I knew what to expect, perhaps not obvious for new clients).
24 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! We're glad to hear that you found our service commendable. We'll certainly take note of your feedback regarding the reception area to ensure a smoother experience for all our customers. Your kind words mean a lot to us!
Very attentive
Very attentive, helpful, knowledgeable and professional staff.
28 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with our staff at Leightons! Our team takes great pride in providing attentive and knowledgeable service to all our patients. If you have any further questions or need assistance, feel free to get in touch. We're here to help!
It was the usual level of great service…
It was the usual level of great service we always get.
27 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for taking the time to share your experience with us! We're thrilled to hear you received our usual great service at Leightons. If you need anything else, just let us know.
Excellent service and knowledge
27 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience with us! Our team at Leightons takes pride in providing top-notch service and expert knowledge. If you have any more questions or need further assistance, just let us know. We're here to help!
Great customer assistance
I received great service even though I had not booked an appointment. Will be back soon for sun glasses.
18 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you received great service during your visit, even without an appointment! We're looking forward to welcoming you back soon to help you find the perfect sunglasses. See you soon at Leightons!
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you received superb care at Leightons! Our team always aims to provide the best experience for our patients. If you need anything else, just let us know.
Positive experience after the previous…
Positive experience after the previous week staff could not have been nicer and careful . Back to usual thorough and helpful self . Would highly recommend great selection of glasses to suit all tastes and prices
25 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with us! Our team at Leightons takes pride in providing excellent care to our patients. It's fantastic to hear that you found our staff to be both attentive and helpful. We're delighted that you're happy with our wide selection of glasses. Thanks for the recommendation – we look forward to welcoming you back!
Thorough testing
Thorough testing. Fast service. Next day appointment. Could do with more frames.
20 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had a positive experience with us, thank you for your feedback. We look forward to seeing you again at Leightons soon!
A super friendly team who are always…
A super friendly team who are always happy to help.
18 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you find our team super friendly and always happy to help! Thank you for taking the time to share your positive experience with us. If you need anything else, just let us know!
Always happy with my experience at…
Always happy with my experience at Leightons from the friendly booking to the eye test and purchasing new glasses
17 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you're always happy with your experience at Leightons! Thanks for taking the time to share your positive feedback. We're here whenever you need us for anything else.
A light airy shop
A light airy shop. Staff helpful. Alltogether a pleasant experience. Lots of choice of frames and left alone to choose.
16 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a pleasant experience at Leightons! Our team always aims to provide a welcoming and helpful environment for our patients. It's great to know you enjoyed the wide selection of frames and felt comfortable browsing at your own pace. If you ever need anything else, just let us know!
Leightons Opticians are superb
Leightons Opticians are superb! Friendly, informative, good customer service. Very knowledgeable.
17 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're delighted to hear you had such a positive experience at Leightons! Our team always strives to provide friendly and knowledgeable service. Thanks a bunch for your kind words!
The Burnham on Sea Leightons team is…
The Burnham on Sea Leightons team is extremely friendly yet professional.
Everything is clean & comfortable.
I always feel welcome and important.
I have to make a special mention of Ray who did my eye examination. I have been wearing glasses for well over 50 years & for the last 20 I have had annual sight tests with very good people.
But Ray absolutely excellent- sadly he is due to leave Leightons & all i can say is someone will have very big boots to fill.
17 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at our Burnham on Sea branch! We're glad to hear you felt welcome and comfortable during your visit. Thank you for taking the time to share your feedback with us, and we hope to see you again soon!
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide professional and friendly service, alongside efficient appointments. Thanks for taking the time to share your feedback!
Very reliable opticians
Very reliable opticians, really great service and very clear about what you need.
18 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you've had such a positive experience with us at Leightons! Making sure our patients feel well taken care of and informed is always our top priority. Thank you for sharing your feedback!
Excellent service
8 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience with us! Our team at Leightons always strives to provide top-notch service to our patients. If you ever need anything in the future, just let us know. Thanks for choosing Leightons!
Long standing customer & very happy…
Long standing customer & very happy with the service, the staff, the professionalism.
Would recommend.
17 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We’re thrilled to hear you're a long-standing customer and very happy with our service, staff, and professionalism. Thanks a lot for recommending us and for choosing Leightons!
Leighton's have always been very…
Leighton's have always been very helpful to me I have been coming o them for a good many years and always found them very helpful and Friendly for my needs
16 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for your fantastic feedback! We're so pleased to hear about your positive experiences with us over the years. Our team is dedicated to providing helpful and friendly service. We truly appreciate your loyalty and trust in us. If you ever need anything, just let us know - we're here for you.
I had concerns about my vision
I had concerns about my vision. I was given a thorough examination and explanation as to what the situation was.
15 July 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! It's fantastic that you felt well taken care of during your examination. If you have any further questions or need assistance in the future, feel free to reach out. Take care!
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