I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
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What made this call today with Bhakti…
What made this call today with Bhakti is that she was able to explain everting and with clarity the last 2 calls were good but this one was the best of all
10 August 2026
Reply from LegalZoom
Hi Henry,
We're so happy to hear that your recent call with our customer support representative, Bhakti, was helpful and she was able to explain everything clearly. We appreciate you sharing your positive feedback with us!
Best,
Kranti
Answered all my questions very well and…
Answered all my questions very well and good attitude
10 August 2026
Reply from LegalZoom
Hi Patrick,
We are so glad to hear that our customer support representative, Raj, answered all your questions and had a pleasant experience with our team. We appreciate your positive feedback!
Best,
Kranti
The representative was very courteous…
The representative was very courteous and helpful.
He resolved our issue of concern without delay.
10 August 2026
Reply from LegalZoom
Hi Joshua,
We're so glad to hear our customer support representative, Maurick, was courteous and helpful, and resolved briskly. We appreciate your positive feedback!
Best,
Kranti
They actually put care into their customer care!
I was surprised that after I signed up and the service didn't work for me I was emailed a survey. I answered honestly and someone called from that survey and got me a refund. I am so grateful that they took the time out to make sure it was working for me that I went from someone who wouldn't use it in the future to someone who definitely would use it in the future. I am very grateful to legal zoom for making sure their service was a right fit. The man who called was very patient with my long story and very kind too.
10 August 2026
Reply from LegalZoom
Hi Adriel,
We're so glad to hear that our follow-up process and the assistance you received turned your experience around. It's wonderful to know that our customer support representative's patience and kindness made such a positive impact, and we truly appreciate your renewed trust in our services.
Best,
Kranti
I am very disappointed with your…
I am very disappointed with your services. Your team let me down and I’m still waiting to resolve my issues. I would not recommend you to anyone.
7 August 2026
Reply from LegalZoom
Hi Annette,
We are truly sorry to hear about your disappointment with our services and the unresolved issues. We are committed to improving. I have reviewed your feedback here and escalated a case with our customer care team for immediate review. A team member will review your account and reach out to you by phone and email very soon to find a resolution.
Best,
Aishwarya
Reply from LegalZoom
Hi Jose,
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Kranti
Promptly addressed the software error
Promptly and correctly assessed the Legal Zoom software error and processed a credit to customer credit card. Pleasant and understandable.
10 August 2026
Reply from LegalZoom
Hi Elaine,
We're so glad our customer support representative, Vinay, could promptly and correctly resolve the error and process a credit for you. We appreciate your positive feedback!
Best,
Kranti
Encountered some complications…
Encountered some complications establishing my LLC..... I made two separate calls to Legalzoom to address my situation. I talked with five different individuals in total! No one really seemed to understand why my order was being held up, they just kept transferring me!! Luckily, the last person they transfered me to was named Michelle!!!! She was able to help me right away.... She was very personable, very professional and just very pleasant to talk with! She handled my situation like she genuinely cared about fixing my problem! If it wasn't for her.... I would have serious doubt as to whether Legalzoom was the right company to work with to help me establish my company! Michelle even called me a day later with follow up information..... Bravo to Michelle, excellent customer service! She also sent an email with all her contact information in case I had any follow up issues, she said I could reach out to her anytime! It makes a difference to the consumers when your employees actually care about the guy on the other end of the phone! Legalzoom is lucky to have her!!!!! Wow.... While I'm writing this review, she called to tell me that my LLC is officially formed......
Mind blown!!!!!!!!!!!
4 August 2026
Reply from LegalZoom
Hi Patrick,
We sincerely appreciate you sharing your experience and are sorry for the initial difficulties you faced with your LLC formation. We understand how frustrating the delays and multiple transfers must have been.
We’re especially glad that our customer support representative, Michelle, was able to turn things around with her professionalism, care, and proactive support. We’re thrilled your LLC is now officially formed and grateful for your kind words about our team.
Your feedback means a great deal to us and helps us continue improving our service.
Best,
Kranti
He was very patient
He was very patient, pleasantly walked through the process to help complete the task at hand.
10 August 2026
Reply from LegalZoom
Hi Ronald,
We're so glad to hear that our team member was patient and pleasantly guided you through the complete business formation. We appreciate your kind words!
Best,
Kranti
I am very satisfied with the way the…
I am very satisfied with the way the LegalZoom team handled my situation.
I’ll come back to use their services soon.
10 August 2026
Reply from LegalZoom
Hi Vio,
We are so glad to hear our customer support representative was helpful. We look forward to assisting you again soon!
Best,
Kranti
agent Cherry was a great help to me
10 August 2026
Reply from LegalZoom
Hi James,
We appreciate your feedback. We are so glad to hear that our customer support representative, Cherry, was a great help to you.
Best,
Kranti
Pleasant and professional service
The associate/advisor was very courteous, professional, and helpful.
10 August 2026
Reply from LegalZoom
Hi Brenda,
We are so glad to hear that our customer support team was courteous, professional, and helpful. We appreciate your kind words!
Best,
Kranti
My cellphone lost power and it did not…
My cellphone lost power and it did not save the data which had to be replaced.
10 August 2026
Reply from LegalZoom
Hi Robert,
We are truly sorry to hear about your lost data. We understand how frustrating that must be. We are always working to improve our products. Please reach out to our customer support if you need any further assistance
Best,
Kranti
Good communication nice personality…
Good communication nice personality answered questions. Sent me an email that will answer more questions. Thank you.
10 August 2026
Reply from LegalZoom
Hi Suzy,
We're happy to hear that our customer support representative, Qaonain, was helpful and had a pleasant experience. We're glad your questions were answered and that the email will provide even more information.
Best,
Kranti
The man who helped me was Extremely…
The man who helped me was Extremely Nice,knowledgeable, and Patient!!! I Was Very Impressed with him!
10 August 2026
Reply from LegalZoom
Hi Mary,
We're so glad to hear our customer support representative, Roentgen, was extremely patient and professional. We appreciate your positive feedback and are delighted that you were impressed!
Best,
Kranti
My experiences with you all is…
My experiences with you all is beautiful from his Isabella and her professionals and her kindness Liz thank you all those are mentioned is a credit to the company you all need to give him a promotion pay vacation and also need to get up a bonus and a raise 😉
6 August 2026
Reply from LegalZoom
Hi Roderick,
We're happy to hear about your beautiful experiences with our customer service team. We appreciate you recognizing our team members for their excellent service!
Best,
Kranti
His patiently listen my question and…
His patiently listen my question and precisely answer that i need to know…that kind a legal team i’d like.
10 August 2026
Reply from LegalZoom
Hi Maryann,
We're so glad our customer support representative, Roentgen, patiently answered all your questions and provided brisk response. We appreciate your positive feedback!
Best,
Kranti
Miss J was very informative patient and…
Miss J was very informative patient and nice on the phone. I appreciate it her awesome customer Service.
10 August 2026
Reply from LegalZoom
Hi Dianna,
We're so glad to hear our customer service team was informative, patient, and professional. We appreciate your kind words!
Best,
Kranti
Mildred was the best!
Mildred was pleasant, kind and patient. She answered both of my questions and stayed with me on the phone until I was able to revise my document to my satisfaction.
10 August 2026
Reply from LegalZoom
Hi Ruth,
We're so glad to hear that our customer support representative, Mildred, was pleasant, kind, and helpful. We appreciate your positive feedback!
Best,
Kranti
very fast and efficient job
very fast and efficient job, and it's nice to have a real person answer the phone
10 August 2026
Reply from LegalZoom
Hi Michael,
We're so glad our customer service team provided fast and efficient service. We appreciate your positive feedback.
Best,
Kranti
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