Very happy with the service Karen Powell at JF Law provided. Kept me up to date with each step and helped putting my case across to such a big corporate company which I knew I couldn’t handle on my ow... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My claim was dealt with very professionally by Karen Powell. She led me through the unfamiliar process, giving clear and easy to follow instructions, and kept me updated throughout. She responded quic... See more
Company replied
I could not recommend my case handler. Sophie Cope any higher! Over the last couple of years she has been helping me with my bereavement negligence case from when my mother passed away, and with her k... See more
Thanks JFLaw and in particular your legal expert Karen Powell. You successfully saw me through not one but two complex legal cases against a huge company. Could not have done this without you.... See more
Company details
Written by the company
Welcome to LegalExpert.co.uk, one of the UK's leading personal injury and medical negligence claims specialists. You can find free and expert legal advice on all types of claims, like accidents at work, road traffic accidents, public liability claims, data breach claims, and accidents abroad while on holiday.
Contact info
Europa House, 1 Conway Street, CH41 6RY, Birkenhead, United Kingdom
- 0800 073 8804
- info@legalexpert.co.uk
- legalexpert.co.uk
4.9
Excellent
534 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Informative and polite
21 March 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sean. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Sean for your lovely feedback
Kindest regards
Kim
Reply from Legal Expert
Thank you so much for your excellent review Customer and kind words about Zozan Apaydin. We are pleased to hear Zozan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Customer for your lovely feedback
Kindest regards
Kim
The eventual outcome was good
The eventual outcome was good, and I was happy with the result.
Bethany Wych-Peers was very helpful.
1 March 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law David. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Bethany Wych-Peers
was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again David for your lovely feedback
Kindest regards
Kim
My experience with J F Law was…
My experience with J F Law was exceptionally professional with the help and guidance from Bethany.Wych-Peers.
Bethany advised me throughout the whole process of my claim and ensured that I received an acceptable amount of compensation.
Thank you very much,would recommend to friends and family if the same happened to them.
1 March 2025
Unprompted review
Reply from Legal Expert
Thank you James for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Bethany Wych-Peers
could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future . Thank you again James for your lovely feedback and recommendation of JF Law
Kindest regards
Kim
Overall my experience was exceptional
Overall my experience was exceptional. Bethany Wych peers was absolutely brilliant throughout the whole process, I really appreciate everything that she did for me and can't thank her enough.
I would definitely recommend Bethany and JF Law to anyone. Thanks again for everything
12 March 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Selina. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Bethany Wych-peers was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Selina for your lovely feedback
Kindest regards
Kim
Karen Powell was very professional
Karen Powell was very professional. She gave me regular updates about the case. She worked in my best interest. I had an overall great experience working with her. I would definitely recommend JF Law.
12 March 2025
Unprompted review
Reply from Legal Expert
Thank you Oluwabunmi
for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Karen Powell was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Oluwabunmi for your lovely feedback
Kindest regards
Kim
jf law made the process easy
Bethany at jf law was there from beginning to end working on my case, I was kept informed and well advised throughout, I would definitely recommend jf law to anyone in need of legal help
15 February 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law Mr Tyler. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved. Its great to hear Bethany Wych-peers was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again Mr Tyler for your lovely feedback
Kindest regards
Kim
Bethany Wych-Peers was very helpful…
Bethany Wych-Peers was very helpful when dealing with my case. She sent me regular updates on the progress and contacted me when necessary by phone. Very happy with the service that was provided.
24 January 2025
Unprompted review
Reply from Legal Expert
Thank you Jiten for your review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Jiten for your kind feedback
Kindest regards
Kim
Liz Hall
Liz Hall was lovely and empathetic on the call. She was very understanding and answered all queries I had in a polite manner. Thank you!
11 March 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Natasha and kind words about Liz Hall . We are pleased to hear Liz was patient and empathic and we will certainly share your kind words with her. I'm sure Liz will be pleased to know how much they helped the start of your claim journey. Thank you again Natasha for your lovely feedback
Kindest regards
Kim
Friendly and clear over the phone.
Friendly and clear over the phone.
Craig Jackson was very nice and patient.
He was helpful and a pleasure to speak to.
11 March 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Lisa and kind words about Craig Jackson. We are pleased to hear Craig went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Lisa for your lovely feedback
Kindest regards
Kim
Harry was so fantastic
Harry was so fantastic, patient knowledgeable, showed empathy.. I’ll give him 10 out of five stars
7 March 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sarah and kind words about Harry Welch. We are pleased to hear Harry was patient and empathic and we will certainly share your kind words with him. I'm sure Harry will be pleased to know how much he helped the start of your claim journey. Thank you again Sarah for your lovely feedback
Kindest regards
Kim
Great service from the person I was in…ciara R
Great service from the person I was in contact with Ciara R. FANTASTIC
1 March 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Andrew and kind words about Ciara Redwood. We are pleased to hear Ciara was helpful and and we will certainly share your kind words with her- I'm sure Ciara will also be pleased to know how much she helped the with the start of your claim journey. Thank you again Andrew for your lovely feedback
Kindest regards
Kim
Customer service Craig Jackson was very…
Customer service Craig Jackson was very helpful and understanding helping me pursue a accident claim
28 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sian and kind words about Craig Jackson. We are pleased to hear Craig went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Sian for your lovely feedback
Kindest regards
Kim
Excellent customer service
Excellent customer service, very helpful and professional too
26 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Richard. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Richard for your lovely feedback
Kindest regards
Kim
Michelle was very polite and…
Michelle was very polite and understanding
24 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Customer and kind words about Michelle Burke. We are pleased to hear Michelle was patient and empathic and we will certainly share your kind words with her I'm sure Michelle will be pleased to know how much they helped the start of your claim journey. Thank you again Customer for your lovely feedback
Kindest regards
Kim
Kira was so lovely and caring to me as…
Kira was so lovely and caring to me as I was very upset and made me feel calm would definitely recommend
23 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Mia. We're delighted to hear that Kira was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Mia for your lovely feedback
Kindest regards
Kim
Harry was great in offering me advice…
Harry was great in offering me advice on a GDPR query I had. He was professional, helpful and knowledgable.
highly recommended
19 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Mick and kind words about Harry Welch. We are pleased to hear Harry went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Mick for your lovely feedback
Kindest regards
Kim
Great customer service very helpful
Great customer service very helpful
19 February 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review C S . We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again C S for your lovely feedback
Kindest regards
Kim
I am really pleased with the outcome…
I am really pleased with the outcome Karen managed to achieve for me. Although a lengthy process, Karen kept me fully updated and gave sound advice throughout. Thank you!
18 February 2025
Unprompted review
Reply from Legal Expert
Thank you Amber for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted to hear Karen Powell could assist throughout your claim journey. We know the claim journey can be long but we don't believe in settling a claim that under compensates our clients as that isn't fair to you. Thank you again Amber for your lovely feedback
Kindest regards
Kim
I can highly recommend Karon Powell at JF LAW,
I can highly recommend Karon Powell at JF Law. Nearly 3 yrs in total but they've have helped us through out the claim,. I've been updated on regular basis. My experience has been very positive right from the first call to see if they could take my case on or not.They took my case and got the compensation I deserved, Many Thanks, all at JF LAW.
18 February 2025
Unprompted review
Reply from Legal Expert
Thank you Mr Thomas for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted to hear Karen Powell could assist throughout your claim journey. We know the claim journey can be long but we don't believe in settling a claim that under compensates our clients as that isn't fair to you. Thank you again Mr Thomas for your lovely feedback
Kindest regards
Kim
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