Lee Valley Ireland Reviews 

808
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the traditional garments are exceptionally well made, featuring beautiful fabrics, vibrant colors, and comfortable fits designed to last for many years of regular use. Buyers warmly appreciate the remarkably fast delivery times across international borders, alongside clear and prompt updates that keep them fully informed throughout the entire shipping journey from start to finish. Some reviewers were not happy with occasional online fulfillment and delivery mishaps, including unexpected product size variations, entirely missing packages, or parcels being carelessly left exposed to heavy rain.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the superb quality, comfortable... See more

Quality

Customers had positive experiences with quality, noting that the garments are well made with beautiful... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting incredibly fast shipping times, even... See more

Order

Reviewers highlight positive aspects of order, noting that items are easy to purchase through a simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an easy web site to navigate. The shirts I bought I expect will last me the rest of my life. Beautiful material, fine stitching, comfortable. Quick delivery while coming from overseas. Even the... See more

Company replied

Rated 5 out of 5 stars

Lee Valley did their part ! I received the walking stick today , it was well packaged and arrived in great condition, I will be putting it to good use, I was a bit disappointed that the ball handle... See more

Company replied

Rated 5 out of 5 stars

My order was packed well and shipped fast. Great communication between from the delivery service. Lee Valley has clothing that fits and is of superb quality. This is my third order. Never had a p... See more

Company replied

Rated 5 out of 5 stars

I've purchased a number of items from Lee Valley over the past few years. The products are always top quality and the prices are very fair.

Company replied


Company details

  1. Men's Clothing Store
  2. also in
  3. Activewear Store
  4. Children's Clothing Store
  5. Clothing Store
  6. Women's Clothing Store

Written by the company

Lee Valley Ireland is your one-stop shop for year-round Irish-made country clothing, nightwear, and gifts. For over 40 years, Lee Valley Ireland has manufactured the highest quality cotton flannel grandfather shirts and nightwear. Fill your closet with timeless Irish-made pieces, from comfortable loungewear and slippers to tweed classics. Browse Irish gift ideas online, including wood-crafted collectables. Lee Valley Ireland is proudly a Guaranteed Irish™ company. Shop online today at www.leevalleyireland.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

808 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(808)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good follow up although I received a…

Good follow up although I received a "how did we do" message before the order arrived. There was a follow up to this which I appreciated.
This is the third Grandfather shirt which I've ordered for my husband. He is very happy with it but has to be careful as the sleeves shrink, even with careful laundering.

17 November 2022
Rated 5 out of 5 stars

The shopping was easy

The shopping was easy. I have been getting emails for a very long time, but this is the first time shopping. I am looking forward to getting the Christmas presents for close friends and family.

14 November 2022
Rated 4 out of 5 stars

Easy to use

Your site is easy to navigate . The product description is great. I have had one of the nightshirts but could not them locally. I was very happy when I found your site to order them and can't wait to wear it .

13 November 2022
Rated 5 out of 5 stars

Lee Valley is like a close friend

Lee Valley is like a close friend! I have never had more comfortable, cozy, classy material. I love the colors as much as the fabrics. The website is easy to use and the staff ROCKS! I have already completed all of my X-mas shopping through Lee Valley.

12 November 2022
Rated 3 out of 5 stars

Great PJ’s. Website meh

I loved my first pair of LVI pjs so was happy to find the Lee Valley Ireland website and have the opportunity to order online. I quickly found the item I wanted and at a very fair price. I’m looking forward eagerly to getting my new pajamas which I know are beautiful and well-made. The website, however, could use some work. I had a problem paying with my credit card. After 3 failed tries with my card I ditched to paypal and completed my order. Also, I couldn’t access your offer of a first time buyer’s 10% discount 😪

10 November 2022
Rated 4 out of 5 stars

The ordering was easy and the product…

The ordering was easy and the product is lovely. Downside was communication as we didn’t get any kind of tracking associated with our order and an email to customer care went unanswered. Our order though came quite quickly and we live in Canada. Our experience was positive on the whole and we did eventually get a response from customer service on the day we received our order.

28 October 2022
Rated 5 out of 5 stars

The website is easy to navigate and the…

The website is easy to navigate and the ordering process is clear and easy to follow.

7 November 2022
Lee Valley Ireland logo

Reply from Lee Valley Ireland

Thank you for your kind review. It is certainly great to hear you were satisfied with our website. I will share your review with our team members. Kind regards, Lauren

Rated 1 out of 5 stars

Sizes are very small way too small

Sizes are way too small

1 November 2022
Lee Valley Ireland logo

Reply from Lee Valley Ireland

Thank you for your review. This is not a comment we have heard before, if you wish you can return items for refund or exchange hassle free, or email customercare@leevalley.ie and we will discuss further options with you. Kind regards, Lauren

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