Leasing Options Ltd Reviews 

23,895
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,686 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often highlighting their extensive knowledge and dedication to customer satisfaction. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of the overall process from start to finish. People consistently highlight outstanding customer service, noting clear explanations and effective communication, with regular updates provided throughout their journey. Reviewers are particularly impressed with the quick response times and the smooth, stress-free user experience, often leading them to recommend the company to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(23,895)

4,530 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was recommended this company form a friend

I was recommended this company for leasing a car, from a friend, so i took the plunge, once my inquiry when through, I was contacted by an account manager named Steve Poole, who made the whole process very smooth and easy from start to finish, with no hard selling which i most appreciated. A+++++++

3 July 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT SERVICE. VERY PROFESSIONAL AND FRIENDLY. KELLY SHERIDAN WAS SUPERB. EXPLAINED EVERYTHING VERY CLEARLY AND ANSWERED MY QUERIES.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service and value

This is the third time i have leased a car from Leasing options and every time my account manger Cass Tynan has got me a great deal and is always there for any questions or queries i might have, i would always recommend them.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Emily has made my experience easy with her knowledge and being able to support my requests in a timely and friendly manor.
It has been good value for money as well.
Definitely recommend this service.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

First time leasing a car

First time leasing a car and it’s been made very quick and easy by Cass at leasing options who has looked after us from start to finish. We now have a new car at a great price.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

they make the whole process very easy

Cass made the whole process very easy, with help in making sure I got the right spec for me, transparent pricing and keeping me informed at each step. I have used this company for many of our company cars over many years, and the service is excellent

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service From Start to Finish

I couldn’t recommend Helena at Leasing Options highly enough.

From start to finish she has been incredibly helpful, knowledgeable and responsive. She was always on hand to answer my questions, kept me updated throughout the entire process, and made sure I always knew exactly where things stood.

Helena has helped me arrange two vehicles, one of which involved a number of additional complexities. Throughout both, she was patient, proactive and consistently went the extra mile to make everything as straightforward as possible.

Her communication has been excellent, she’s always been quick to respond, and it’s clear she genuinely cares about providing great customer service.

It’s been a pleasure dealing with Helena and I’d happily recommend both her and Leasing Options to anyone looking for a smooth, professional and stress-free leasing experience.

Thank you again, Helena!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Top top service from Leasing Options

Having found a great price on the website for the vehicle that we were looking at, I called Leasing Options and spoke to Jo Podmore. Jo couldn't have been more friendly and helpful. Unfortunately the specific that we thought was available wasn't but Jo quickly advised of allmour options and even had a personal recommendation of the colour we eventually decided upon and having now taken delivery of our new car, am absolutely delighted with our choices. Service like this will ensure that Leasing Options are one of the first places we will look when looking to change vehicle in the future! Fantastic from start to finish, no pushiness, just great communication and service. Thanks Jo!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

David Swift was really helpful

David Swift was really helpful. I made the initial enquiry via telephone, and he was very knowledgeable. He then sent me all the options, and within two days, my new car was ordered. Thanks, David, you're a star. If you are reading this review, do yourself a favour and get in touch with David; you will be glad you did. Thanks, Paul

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have just received my new lease car via Jo Podmore, my account manager and Leasing Options. It was a really smooth process, Jo was able to manage any queries. Information about the arrival of my new car was clear and informative, thankyou.

1 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look