Lease Car  Reviews 

6,728
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and communicative throughout the leasing process. The service is frequently described as smooth, easy, and efficient, with many appreciating the quick turnaround from inquiry to delivery. People often highlight the excellent customer service, noting how staff members provide clear explanations and guidance, making the overall user experience stress-free and straightforward. However, some customers also noted issues with delivery. A few people experienced unexpected delays, with cars not arriving as initially promised, leading to inconvenience and being left without a vehicle for longer than anticipated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting a seamless and stress-free... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more

Rated 5 out of 5 stars

1st time leasing a car and was well looked after by Ben S! Top man. Armed with knowledge and understanding, very professional and punctual with updates regarding your application. Said I needed it a... See more

Rated 5 out of 5 stars

Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,728)

636 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have leased 3 cars from Lease Car…

I have leased 3 cars from Lease Car over the past 8 years for myself and my wife. In each instance the experience has been exceptional from, before sale, competitive pricing, after sales support and problem solving.
I have been looked after by Ed Rose in each instance and he has been excellent. A real asset to your business

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service provided

We have always received excellent service from the point of quotation to the delivery of vehicles. Ed Rose is extremely helpful and always available to assist with any queries and always comes back to you with information.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service and competitive prices.

I cannot recommend Lance Hawthorne and his team highly enough. After years of using other car lease companies, I have finally found a company and it's staff that ticks all the boxes and now I wouldn't go anywhere else. The whole process was made so easy and Lance was extremely knowledgeable and professional and identified a vehicle for myself that exceeded my expectations and was within budget.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

The reason we choose Lease Car

This is the forth or fifth time we have had a vehicle through Lease Car. The process is easy and Lance gives us all the information required to make a decision

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Richard was great from start to finish

Richard was great from start to finish. The process was smooth, made sure all my questions were answered, and I was happy before proceeding. Even after having the car delivered, Richard is still helping answer any queries going forward :)

23 April 2026
Rated 5 out of 5 stars

Just received our 4th car through…

Just received our 4th car through leasecar, and wouldn't deal with anyone else. Always patient and curtious and our contact Katy Barber Godwin, kept us up to date, step by step throughout the process, and made sure we got the car we wanted at the right budget each time.
See you again in 4yrs time Katy!

23 April 2026
Rated 5 out of 5 stars

Very professional

Excellent service and very competitive,Stephen made the process extremely easy, would definitely use them again for my next lease. Thanks.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and excellent…

Competitive pricing and excellent service in my contract hire of a Vauxhall Corsa.Richard was extreemely helpful from start to finish and was there to help even after I had signed up everything unlike so many other businesses these days that loose interest once they have your money.The car arrived earlier than expected.Will use again.

23 April 2026
Rated 5 out of 5 stars

Excellent service regarding CV26VNJ

The assistance provided by Katy Barber Godwin made the delivery of my new vehicle and the collection of my previous car go very well.
Choosing a new car and arrangements for finance were made very easy.
The delivery driver rang before and was polite and helpful. The collection driver was also very good.
The customer service and assistance provided was all very professional.
Thank you.

23 April 2026
Rated 5 out of 5 stars

Great experience from Steve from start…

Great experience from Steve from start to finish. Every question and query I had was answered promptly and he was always friendly on the phone. Very professional and helped me to navigate through the whole process. Would definitely recommend

21 April 2026
Unprompted review
Rated 5 out of 5 stars

leasecar.uk second to none!

I dealt with Mat Machin from the initial quote through to the delivery. Mat was always on hand for any queries I had and was extremely polite and professional and made the process easy in my decision to use leasecar.uk 10/10 guys!

Pete Barber

21 April 2026
Rated 5 out of 5 stars

leasecar.uk

Have used leasecar.uk for all my car leases. The cars available and costs are clear and upfront and the process from collection and delivery always efficient

14 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look