Lear Capital Reviews 3,120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional approach, making the investment process clear and comfortable. Many people highlight the exceptional customer service, noting that representatives are patient, informative, and go above and beyond to ensure a smooth and satisfying experience. The overall service and user experience are frequently described as excellent, with consumers appreciating the ease of transactions and the personalized attention received. However, some customers also noted issues with pricing transparency, mentioning they were not initially informed about commissions or fees. A few individuals reported unsatisfactory interactions with specific representatives, particularly when dealing with smaller investment amounts or questions about buy-back policies. There were also isolated concerns regarding unfulfilled promises, such as not receiving offered free silver or difficulties with understanding the actual value of purchased metals.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise representatives for being... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the prompt... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Clients share positive opinions on user experience, often highlighting how easy and seamless processes were.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter G answered my numerous questions spending 30-45 minutes with me more than once over a 5 week period when I finally moved forward. I could have bought lower moving faster but he wanted me to be c... See more

Rated 5 out of 5 stars

What made it memorable you ask? Darius Steele is the answer. I have been in sales all my life (Yachts in my case) and I learned early on that once the information is passed to the client the humanity... See more

Company replied

Rated 5 out of 5 stars

Hi I was greeted with such grace. Morrey was patient with us provided helpful information regarding silver & gold. He answered all our questions he has always been available when ever we called or e... See more

Company replied

Rated 5 out of 5 stars

Frank Parrino retains his firm status as the pre-eminent account executive for Lear Capital. It is simply SOP for him to go out of his way to provide great service. In closing he is a lover of baseb... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Gold Dealer
  4. Investment Service
  5. Non-Bank Financial Service
  6. Retirement Scheme Provider

Written by the company

At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you.

About Lear Capital

Written by the company

The Precious Metals Leaders Since 1997
At Lear Capital, your long-term financial security is our main concern. We have been America's Precious Metals leader since 1997, and we strive to not only earn your business but to maintain it with superior service. We can help you diversify your portfolio by purchasing bullion, acquiring premium rare coins, or by adding physical gold and silver to your existing IRA account. Whether you're looking to realign your asset allocation, maintain an aggressive hedge against global volatility, or secure tangible retirement protection, Lear Capital has a plan for you. We know you have a choice when it comes to investing in precious metals, and Lear has a streamlined acquisition process making your transactions FAST and EASY. We provide you with a personal account representative, a secure ordering environment, and a "real-time" investment relationship that keeps you abreast of spot pricing, precious metals news, and economic events that impact your retirement and your future. We also provide an industry leading Price Advantage Guarantee. Lear Capital is proud to have earned an A+ rating from the BBB and an AAA rating with the Business Consumer Alliance. We are also a PCGS (Professional Coin Grading Service) Authorized Dealer giving our customers the benefit of coin Grading Accuracy and Authenticity. We abide by the NGC's (Premium Guaranty Corporation) coin grading Standard of Integrity, and we support the ICTA (Industry Council for Tangible Assets) on issues of taxation, IRS regulations, and legislation that impacts all tangible assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Complex made simple

Clear, concise, and complete all the way through. Conor was patient and thorough. I will use Lear Capital all the time.

26 January 2026
Lear Capital logo

Reply from Lear Capital

John, thank you for the kind words about Conor! We are pleased that he was patient and professional for your transaction. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Great to deal


Great to deal, good customer service

26 January 2026
Lear Capital logo

Reply from Lear Capital

Anthony, thank you for the 5-star review of our business! We are glad that you've received excellent assistance for your transaction. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Definitely a great experience

The person helping me was very knowledgeable and the paperwork was straightforward I was able to get what was promised and I believe that the price while high for comparison was worth it isln the long term

26 January 2026
Lear Capital logo

Reply from Lear Capital

Aaron, thank you for the encouraging feedback about our team! We are glad that you were able to complete your transaction with competent assistance and knowledgeable education. Thank you for choosing Lear Capital.

Rated 1 out of 5 stars

Experience with Lear


In January of 2023 I decided to move my full 403B account into a precious metals IRA as I could see what was coming. I decided on Lear, I now realize for no other reason then being the best sales pitch. I was not informed and I have stressed about that everyday since moving my funds.

Lear talked me into numismatic coins for multiple reasons including tax benefits when I withdraw the funds. I was trustworthy and purchased the recommended coins.

No attachments are allowed... Sold American Eagles for $110 and Bear and Cub for $80.

You can see, they classified the Polar Bear & Cub as "numismatic", which they are not. The spot price of silver on this day was $24.09, you can see I was robbed.

With Silver hitting $103.00 on Jan 23rd I asked Lear for an evaluation. This is what they came up with [I cannot add second attachment - my statement shows that they would liquidate all silver at $87 an ounce].

They told me up front that they have a 9% upcharge but with my quantity they would only charge 7%. Given those numbers, if I bought bullion coins my price per coin would have been $25.78 and for the amount I put into silver I would have had 9581 oz of silver. Today's value would be $986843 for silver plus the gold values listed above.

I read about a settlement with Lear for these practices in NY and in CA. What about us that do not live in those states.

If a Lawyer reads this and can help I would happily pay a large portion of anything they can recoup for me. I am sick to my stomach.

23 January 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Hi Mr. Zimmermann, we are sorry to hear about the great distress you are feeling from your investment! We appreciate you taking the time to share your experience, and we hope to resolve your concerns in a timely manner. We've shared with our team to follow up with you, but please don't hesitate to reach out to CustomerCare@learcapital.com or 1-800-885-LEAR(5327).

Rated 1 out of 5 stars

Lear Capitol

Left a message on Monday 01/19/2026. to follow up on a conversation on 01/16/26, with Sam D. It is now Friday 01/23/2026. No response. Have had a precious metals IRA from Lear for 17 years. We have significant holdings, and we cannot get a call back? Don't want one now. They have been fined 6 million dollars, filed for bankruptcy, can no longer do business in NY due to deceptive practices. In my opinion go elsewhere. You will fair much better.
Update today Febuary 9th. No additional response from Lear Capitol. No call, no email. Just an AI generated response. We will be in touch.

21 January 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Hi Mr. Ozzello, we are sorry for our failure to get back to you in a timely manner. Our customer service manager has been notified and will be reaching out to work with you and your account. We are sorry that Sam was tied up and we didn't get you a response from someone else--especially as a long-term customer. We hope to resolve any concerns in the near future.

Rated 5 out of 5 stars

Business with Lear

I am very pleased with my transactions with Lear Capital through my agent Peter. Peter has been most helpful in handling my transactions, answering my questions, and helping me make the best transaction for me. I look forward to doing future transactions with Peter. I feel like I have made a friend that will give me great advice.

21 January 2026
Rated 5 out of 5 stars

The Value of Precious Metals

My Experience with Lear Capital and there Representative Todd Markey has been Very Informative and in Return making Me Feel Very Good about My Investments with Gold and Silver.

Initially I called Lear Capital and with the Information This Representative gave Me I Feel Very Well Informed and Trusted I Will do Well with My Investments in Gold and Silver.

21 January 2026
Lear Capital logo

Reply from Lear Capital

Steve, thank you for your gracious feedback about Todd! We are pleased that you received professional and personable assistance for your investment decisions, and we wish you all the best with your investment. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Our rep was very well informed and…

Our rep was very well informed and answered all of our questions (some more historical and theoretical) very well. He made the entire experience easy and gave us confidence in our decisions.

21 January 2026
Lear Capital logo

Reply from Lear Capital

Thank you for the kind words about our team! We are thrilled that you received knowledgeable and helpful assistance in your investment process, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

great company

Michael Madden was so helpful with my experience buying silver.no pressure and great information on different types of silver.i am planning on buying some more silver

20 January 2026
Lear Capital logo

Reply from Lear Capital

Patrick, thank you for the 5-star review of Michael! We are pleased you received informative and helpful assistance without pressure. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Agent was knowledgeable and very…

Agent was knowledgeable and very helpful in my decision to make the purchase. He was accurate in each step of the process and the product was delivered as promised.

20 January 2026
Lear Capital logo

Reply from Lear Capital

Michael, thank you for your kind words about our team! We are glad that you received helpful information and knowledgeable assistance for your investment decisions. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Lear Capital Always Reliable.

Lear Capital Always Reliable.
They always ship on time, the right amount and
the quality they said it should be.
John Huffman

20 January 2026
Lear Capital logo

Reply from Lear Capital

John, thank you for your generous feedback about our business! We are glad you've found us to be reliable and secure for your transactions, and we appreciate you taking the time to share your positive experience with us. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

I enjoyed lear capital

I enjoyed lear capital. They were quit fast very friendly, very informative. I got my products in a timely manner. As we had agreed, the delivery process was secured and safe. I will to be doing business with them again. Very shortly, oh, and I hope to diversify my portfolio even more. Thank you.

20 January 2026
Lear Capital logo

Reply from Lear Capital

Edith, thank you for your encouraging testimonial about our team! We are thrilled that you had a quick delivery with informed decisions in your investment process. Thank you for choosing Lear Capital.

Rated 3 out of 5 stars

I would like to receive a statement…

I would like to receive a statement either by mail or set up an account online so I can see how my investment looks. Thank you.

8 July 2025
Lear Capital logo

Reply from Lear Capital

Hi Shane, we've forwarded your request to our team to follow up. While you should have been sent information after your purchase, we would be happy to follow up with you about your account. Don't hesitate to call your account executive or 1-800-885-LEAR(5327).

Rated 5 out of 5 stars

Frank made the whole process seamless

Frank made the whole process seamless. He walked me through the entire process and answered all of my questions, explaining everything to where I understood everything completely. Looking forward to expanding my precious metal portfolio.

23 December 2025
Lear Capital logo

Reply from Lear Capital

Bear, thank you for gracious comments about Frank! We are pleased that he was informative, competent and helpful assistance for your transaction, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 4 out of 5 stars

The account rep was extremely thorough…

The account rep was extremely thorough and would not let me proceed until I had full understanding of all the options. He gave positive examples and thoughtful suggestions with past performance data, but did not put pressure at any time. My transaction was quick, comprehensive and thoroughly documented. However, I have to admit that the shipping department needs a lot of work and attention to customer satisfaction. It took nearly two months for my shipment to arrive. Bottom line is that my account rep was top notch and I would deal with him again without question.

31 December 2025
Lear Capital logo

Reply from Lear Capital

Bruce, thank you for taking the time to share your experience with us. We are sorry about the shipping delay, but we are glad your transaction was thorough and secure. We love hearing that you received helpful information and unpressured options in your interactions with our team. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

Working with Dave Jaume is always a pleasure

Working with Dave Jaume is always a great experience....informative, professional and efficient.
I truly enjoy and appreciate Dave's educational approach and his patience in explaining various options.

12 January 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Patricia, thank you for the 5-star review of David! We are thrilled that he has provided professional and informative communication in your investment process, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Rated 5 out of 5 stars

VERY HELPFUL IN EXPLAINING WHAT…

VERY HELPFUL IN EXPLAINING WHAT SERVICES YOU HAVE TO OFFER AND HOW MUCH EVERYTHING COSTS, VERY HAPPY WITH PRODUCT I RECEIVED AND THANK YOU SO MUCH FOR THE FOLLOW UP CALL.

5 January 2026
Lear Capital logo

Reply from Lear Capital

Carmen, thank you for the encouraging feedback about our business! We are pleased that you received excellent product and communication from our team. Thank you for choosing Lear Capital.

Rated 2 out of 5 stars

No Charlie

Do not talk with Charlie if you expect to have a person who is patient and understanding, with people who have questions. He had my blood boiling within the first two minutes of our conversation.

13 January 2026
Unprompted review
Lear Capital logo

Reply from Lear Capital

Hi Ms. Szlanfucht, thank you for taking the time to share your experience. We’re sorry to hear that your conversation with Charlie felt frustrating. That’s certainly not the experience we aim to provide.

After reviewing the interaction, Charlie understood that the call ended shortly after he suggested consulting a CPA for tax-specific guidance, which may have contributed to some confusion on his end. That said, we genuinely want to understand what felt unhelpful or upsetting from your perspective.

If you’re willing to share more details, we’d appreciate the opportunity to learn and improve, and we hope for a chance to address any outstanding concerns. Please contact our Customer Care team at CustomerCare@learcapital.com or 1-800-885-LEAR (5327). Thank you again for your feedback.

Rated 5 out of 5 stars

This is the third purchase I have made…

This is the third purchase I have made from Lear Capital in the past few years. They are always helpful and I trust my salesperson to execute my purchase, a great investment that helps to give peace of mind!

12 January 2026
Lear Capital logo

Reply from Lear Capital

Jim, thank you for your encouraging feedback about our business! We are pleased that you have continued to receive helpful and competent assistance from our team in your purchases, and we appreciate you sticking with us! Thank you for choosing to partner with Lear Capital.

Rated 5 out of 5 stars

Easy to buy gold and silver

Easy to buy gold and silver. Honest and trustworthy!

13 January 2026
Lear Capital logo

Reply from Lear Capital

Scott, thank you for the kind review! We are happy to hear that your transaction was easy and secure. Thank you for choosing Lear Capital.

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