LeakBot Reviews 2,299

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, professionalism, and friendly demeanor, often highlighting their punctuality and helpfulness. The service provided is consistently described as excellent, with many people appreciating the efficiency and thoroughness in identifying and repairing leaks. Reviewers also commend the customer service for being responsive and knowledgeable. However, some customers also noted issues with the product itself, with a few reporting that the LeakBot device failed to detect leaks or experienced signal loss. There were also instances where the product generated false alarms, leading to frustration. A small number of people also mentioned dissatisfaction with the quality of the product and, in rare cases, with the technician's explanation of the work or the outcome of the repair.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers find service to be positive, highlighting the professionalism and efficiency of technicians. Many... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the LeakBot device for... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, communication, and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the device's ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the syst... See more

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

The appointment was set easily and Daniel, the service technician, was friendly, thorough and professional. He was able to locate a small leak and repair it the same day!! Nice having a device like... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Extremely satisfied with all aspects of the service I received

I was able to get an appointment booked easily and soon after the leak was detected. The LeakBot Engineer, Blaine, kept me well posted about his arrival time and was friendly, helpful, proactive and professional. He was clearly an expert and was very thorough in tracking down the cause if the leak. Overall, I am extremely satisfied.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is wonderful

Leakbot is wonderful. Spotted a leak and some potential problems nd fixed them. Great concept. Sves me potential trouble and my insurance potential money.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Learned a lot

I appreciated Daniel's willingness to explain how both the Leakbot device worked and how he was detecting potential leaks while he was here. And I appreciated that the visit only too about an hour.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Technician was on time and very…

Technician was on time and very knowledgeable, ran his tests using pressure and quickly found the problem , I have to admit that I couldn’t hear the water running through the flush valve. All issues were addressed, I am very happy ( LeakBot) works to save you money !!!!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. The device and the technology is incredible. Theyinteractions with the company when a leak was detected were simple and straightforward, and the plumber that they sent was first class.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful information

It was helpful to know what was going on in my water system. It was not what I thought and I would have had no way to find out on my own.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Kieran was very friendly and helpful

Kieran was very friendly and helpful. He had to crawl through a small hatch to access the cold water tank with no complaints. He was also very thorough, identified the issue and repaired the small leak. We are very happy with the outcome.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and very friendly

Very efficient and very friendly. the only issue at this stage is that he needs to come back to address a leak issue and needs to provide me with a new leakbot system. I am waiting to be contacted.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Thorough, friendly and educational

Jesus was on time. He explained the process so well. He spent as much time as he needed and completed one repair to a toilet. He was respectful of my time and did what he needed to do without bothering me more than was needed.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Technician knew what he was doing

1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable.
2- I thought the Leakbot was a useless thing. I am glad that I opted for it. I think it is going to be very useful to know the issues before they hit you.
3- Leakbot keeps disconnecting, I hope I know how to keep it connected to your systems.

21 April 2026
Unprompted review

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