We wanted to help our lovely tenants with the cost of living by reducing the rent during a period of mat leave. After a rather shaky start re organising this (apparently unusual request) Nick Hawkins... See more
Location
Switch location2-4 Mulgrave Road, SM2 6LE Sutton, GB
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See what reviewers are saying
Sian and the Lettings Team at Leaders was stellar! There were a number of challenges in getting the property ready for the new tenants and Sian went above and beyond in ensuring that everything was r... See more
Sian helped me rent my parents property in Wallington and did a great job of quickly finding tenants and getting it occupied. Would highly recommend!
Leaders has been managing our flat for many years now, and we have never had much need to follow up on anything as it has all run seamlessly. Once our tenants moved out after many years, and we asked... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Sutton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
2-4 Mulgrave Road, SM2 6LE, Sutton, United Kingdom
4.8
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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They never pick up their phone or reply…
They never pick up their phone or reply to any email.
I had a viewing with them yesterday had to cancel it due to testing positive for corona.
They assured me they would send me a video.
Still waiting for that video even put a offer on the property still no reply i have been calling them since morning.
No response
23 December 2021
Unprompted review
Reply from Leaders - Sutton
Dear Farrda
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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