Leaders - Milton Keynes Reviews 

Sold a property with Leaders Milton Keynes and Leo D was brilliant. Always answered emails in a timely fashion and was very proactive and positive throughout the whole process. Would definitely recommend this branch for selling a property as everything went smoothly and quickly.

Mia Anderson has been the most loveliest and consistent person within a letting agency as well as everyone else.
From phoning to ask about a property to handing in my application, she has been very patient and even managed to help us on key collection day due to payment issues. She has been able to answer questions without hesitation and although everything took a week and a-bit to sort, she has been amazing. Honestly, I’m quite glad that I’ve gone with an agency that values the work that they do.

Charley is great. Extremely professional and knowledgeable. Was a great help.

Just a very special thanks to Chelcie at Leaders for her promptness and professionalism in continued service to our portfolio.

Paige made the whole experience with leaders so easy and stress free couldn’t recommend her and leaders more!

When is ombudsman investigating Leaders’ illegal drip pricing scheme? Viewed a property. Submitted my application on the same day. I don’t hear back from the letting agent for some time which I find strange considering how responsive he was before. The next morning I get an unprompted call on my mobile from the letting agent to tell me someone else is interested in the property and the landlord will take my application as a priority if I pay their monthly subscription fees. I obviously said no to the subscription and my application was thrown in the bin. This is an ILLEGAL sales tactic under UK consumer law. If you’re considering properties from these scammers and they’re asking you to pay their subscription then my advice is to report them to the authorities.

Just a massiv big thank you to katie and molly from leaders. There customer service is excellent through out our whole moving experience. To be honest much better then any other estate agency i have delt with in the past. Well done to both of you and all the staff at the MK branch. Great service! Outstanding! 👏👏

I am a landlord who has rented the property through Alan Francis for 24 years through Jeremy Cull their MD. Leaders the bought his business.

- They rented the property out to DHS persons and never told me.
- When we had an inspection report from Leaders done after they left there were no issues
- However when the new tenants moved in heaps of problems became apparent (crow bard used to open garage door, side gate missing,….)
- Total cost, £7,200
- Rent owing for 3 months still not paid to me.
- Ridiculous fees….

I sold my property through Paris Harvey at Leaders MK. After calling multiple Estate Agents before choosing, I was tired of other agents sounding just like market traders, and talking with Paris she had a professional and calm positivity that I took too straight away. I was in the unfortunate situation of having a difficult tenant during the sales process, but Paris went above and beyond in not only dealing with my sale, but also a lot of the tenant problems as they arose, never once complaining but just explaining it was as much in her interest to secure my sale. Thank you Paris, we got there in the end, thank you for all your assistance. I would recommend Paris to anyone looking to sell/buy in the MK area

I found in Leaders my dream home to let. They are supportive in every step, friendly and serious. Doing really good job! Amazing!

Scammers - Leaders are the worst estate agent that I have ever dealt with. Lived in a property for 9 and half years and they were trying their best to keep my deposit. I had to go through the TDS scheme to get the money back which took 4 months. I got the money back but they made me struggle!! I would be embarrassed to work for a company like that. The people that work there are not the best as you send emails and they do not respond. Its a complete shambles. People please be aware and stay away!!!

Leaders are thorough and make sure every process goes smoothly according to policy and guidelines.

I would love to leave a review for page, from the 8th of December I reported that the radiator was not working, it was very cold in my flat, I is costing me £50 pounds a week to heat my flat with free standing resistors, called up today and page lovely lady got someone to come out tomorrow morning, the 29/01 how hard was that to do, she got on the query right away, we need someone like page to get the job done, thank you page, sorry Paige

Very efficient

The most unscrupulous estate agent I have ever dealt with. I would strongly recommend against using them. I was told one thing and later blamed for not following a different instruction. The staff appeared disorganised and lacking basic knowledge of their own processes.

Jane Twelftree has gone above and beyond duty with kindness toward an elderly tenant during the past year or so as he did not have the support of family. She has been super efficient regarding legal requirements regarding the end of this tenancy in very difficult circumstances. A Very Harty Thank you

5 Stars for Ellie Maher!!!! I called as I am vacating my property and wanted to know the apportionment of rent I would be paying. She was so accommodating on the phone and provided all the information I needed. 10/10 service, she deserves a raise!!

So... went a viewing of 80 Holland Way in Newport Pagnell, the tenants was moving out and the house was a complete mess, to the point that I couldn't even get into the master bedroom because they were in there packing.

Filled out a form for the property and the agent stated that the property was going to be professionally cleaned etc and that any damage would come from the tenants deposit ( few marks here and there ) so I paid a holding fee and we passed references etc and a move in date was agreed for 17th October 2025. On the Thursday prior, we paid all the extra fees and it was only then that we saw a copy of the inventory.

Mould covered the house and as a result had wallpaper falling from the walls, tenants belongings were still in the backgarden, doors had holes in them and built in wardrobes were hanging from their carcasses. In short, the property clearly had not been managed and was in a really bad way. Again, in short, we managed to obtain all our money back, albeit in writing. Today is day 9 of still not receiving it, thats 4 days after Lauren the "manager" there, said 3-5 working days.

I sent an email, no reply, made a phone call, was too busy, got a reply saying a TICKET was being raised with accounts to ask why, this ticket being raised 3 days after my initial email asking where my money was

If youre a landlord, dont bother, and if you're a tenant, please do not bother. Their entire stock of properties are a joke and an insult to hard working people who haven't been able to purchase.

Lazy, unprofessional and incompetent

*update* response below still not saying where my money is and still not in bank