Leaders - Kingston Upon Thames Reviews 

35
•
TrustScore 4.5 out of 5

4.6

49 Fife Road, KT1 1SF Kingston Upon Thames, GB

•

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Rated 5 out of 5 stars

A big thank you to lucy miller for being so friendly, helpful, and professional. She was lovely to deal with and made the viewing experience smooth and enjoyable. I really appreciate her time and... See more

Rated 5 out of 5 stars

Both Lucy and Nick were very helpful in getting the right tenants for my flat and keeping me informed throughout the process. The flat is fully managed by Leaders, who not only provide a tenant findin... See more

Rated 5 out of 5 stars

I've been using Leaders in Kingston/Surbiton to let my apartment for five years. This is principally because of the local manager, Nick Hawkins. He oversees a team which, while the people change, rema... See more

Company replied

Rated 5 out of 5 stars

Hi, I am tenant of Leaders in Kingston for many years and the experience has been in general very good. Today I would like to mention the very good work and kindness of Nikesh Noronha, property ins... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Kingston Upon Thames

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 49 Fife Road, KT1 1SF, Kingston Upon Thames, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

35 reviews

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1-star

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Replied to 95% of negative reviews

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4.6

All reviews

(35)

2,504 reviews in the last 12 months

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Rated 5 out of 5 stars

A big thank you to lucy miller


A big thank you to lucy miller for being so friendly, helpful, and professional. She was lovely to deal with and made the viewing experience smooth and enjoyable. I really appreciate her time and support throughout the whole process,
She was attentive from start to finish. She made the whole experience positive.
Many thanks from Elaheh

25 September 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to lucy miller

A big thank you to lucy miller for being so friendly, helpful, and professional. She was lovely to deal with and made the viewing experience smooth and enjoyable. I really appreciate her time and support throughout the whole process,
She was attentive from start to finish. She made the whole experience positive.
Many thanks

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Both Lucy and Nick were very helpful in…

Both Lucy and Nick were very helpful in getting the right tenants for my flat and keeping me informed throughout the process. The flat is fully managed by Leaders, who not only provide a tenant finding service but are also brilliant and proactive, when it comes to managing the flat for me. I have used Leaders for many years and am very happy with them and the service they provide.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Kingston house rent

Lucy, Gabriel and Nick were really helpful to smooth out the whole rental process for the house. Great people to trust.

13 August 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Thank you, Ali, for your kind words about Lucy, Gabriel, and Nick. We're thrilled to hear that they were helpful in smoothing out your rental process. Helping people find and enjoy the right home is at the heart of everything we do, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

We have been using Leaders Kingston for…

We have been using Leaders Kingston for over 20+ years to find tenants for us. Of all the managers we have worked with the current manager, Nick Hawkins, is by far the best. He is helpful, reliable, friendly and knowledgeable. Nothing is too much trouble for him. His team too are always helpful and friendly too.

10 June 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Footasylum Customer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nick and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

A really great experience from start to…

A really great experience from start to finish. Excellent and reliable service. Agent Gabriel Vick was great. Would recommend.

19 February 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Walter We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Gabriel at Leaders Kingston was…

Gabriel at Leaders Kingston was absolutely amazing! Was always quick to reply, answered all my questions and made the process really easy!

5 January 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Sophie Bryan We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Honest, reliable

I've been using Leaders in Kingston/Surbiton to let my apartment for five years. This is principally because of the local manager, Nick Hawkins. He oversees a team which, while the people change, remains reliable, efficient, responsive. They're just honest and dependable and go the extra mile. A pleasure to deal with.

23 January 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Stephen Sharrock We greatly appreciate your 5-star review and the time you took to share your experience with Nick. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Finlay Rippin was absolutely brilliant…

Finlay Rippin was absolutely brilliant throughout our rental process. Everything was organised incredibly quickly and efficiently, and his communication was excellent at every stage.

22 January 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Oksana Boichukpitsyk We greatly appreciate your 5-star review and the time you took to share your experience with Finlay . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Informative meeting

Our meeting with Nick Hawkins proved very helpful and informative.

6 January 2026
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Susan Money We greatly appreciate your 5-star review and the time you took to share your experience with Nick. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Thank you Finlay Rippin

Finlay Rippin was very supportive and helpful to us in finding a new rental. Paperwork and logistics were done very promptly and Finlay was always around whenever we had a question. Made the stress of finding a new place to move into very stress-free which we appreciate a lot

23 December 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Marwan Elnesr We greatly appreciate your 5-star review and the time you took to share your experience with Finlay. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Gabriel was very kind and helpful!

Gabriel was very kind and helpful!
Booked me in for a viewing and made it simple and easy.

16 December 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Mikshan We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Working with Gabriel Vick was a great…

Working with Gabriel Vick was a great experience; he was supportive and assisted us with everything we requested. His help was truly invaluable, especially since we were processing the house rental from overseas.

2 December 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Ru Di Pah We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Good work

Hi, I am tenant of Leaders in Kingston for many years and the experience has been in general very good. Today I would like to mention the very good work and kindness of Nikesh Noronha, property inspector from Leaders, who has been doing the regular inspection every 6 months for a few years now in my flat. I am very happy with his work and professionalism.
Best wishes.
Rosa

3 December 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear R Fernandez We greatly appreciate your 5-star review and the time you took to share your experience with Nikesh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Simply Outstanding!

As a landlord, Leaders have successfully rented my property for almost 20 years now and always attracted great long term tenants.

During that time they have always been extremely efficient, professional and easy to deal with so I honestly cannot recommend them highly enough.

Yet again, within days they have tenanted my property and I'd like to thank both Gabriel and NIck for doing such a brilliant job so quickly.

If you are looking for an agent to deal with - this is the one!

27 November 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Mr R Whyte We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel and Nick. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Letting out my property through leaders…

Letting out my property through leaders was great, Gabriel and Kirt made the process super simple and got it let before it even came on the market.

22 November 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear K Shrestha We greatly appreciate your 5-star review and the time you took to share your experience with Gabriel and Kirt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Really pleased with service that Dan…

Really pleased with service that Dan provided me regarding my move in to the new property.
Thank you !

21 November 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Tanya Zafirova We greatly appreciate your 5-star review and the time you took to share your experience with Dan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Exceptional service – especially from Dan!

My experience with Leaders Kingston Upon Thames has been outstanding. The entire team has been professional, supportive, and very easy to work with, but I want to give a special mention to Dan, who truly went above and beyond. He was incredibly helpful, patient, and clear in explaining everything, making the whole process smooth and stress-free. Dan’s communication was excellent, and he consistently followed up to ensure everything was on track.
It’s rare to meet someone so dedicated and genuinely caring in this industry. Thank you, Dan, and thank you to the Leaders team for the fantastic service. Highly recommended!

18 November 2025
Unprompted review
Leaders  - Kingston Upon Thames logo

Reply from Leaders - Kingston Upon Thames

Dear Subhan Sayyed We greatly appreciate your 5-star review and the time you took to share your experience with Dan and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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